Very nice location in town

Stayed in June 2023

The directions to the hotel should be updated as it is very difficult to find. The directions from the site had us trying to go the wrong way on a one way street. It is very difficult to know that you can drive on the tram street in front of the hotel. Also the signage for the hotel should be improved. The etching on the glass is nice however it is extreemly difficult to see. We were not a fan of the bathroom walls being etched glass. Not very private.

The staff was very helpful. There were many great restaurants in the area to choose from. The tram to the heart of Cadiz was very easy to take as it was located right in front of the hotel.

Stayed in May 2023

extremely difficult to approach by car or motorcycle … you need to ignore the no entry ⛔️ signs and drive on the tram line. you need to codes for the car park and the hotel charges for this. no sign to say it’s the hotel car park

pleasant hotel in the city centre

Stayed in April 2023

Impossible to park very-very close to the hotel. It is located in a pedestrian zone, in the old town. Parking is available at nearby spots, some 10 min walk away.

Very central location. Spacious and clean room. Great breakfast, with diverse options and many fruits.

Stayed in April 2023

staff could be a little bit more polite

location is very central

Stayed in February 2023

Nothing

Location, room, bathroom

Stayed in October 2022

The rooms are a bit dusty

The location, and the rooftop is very nice

Stayed in September 2022

Location is in the main street, staff was very friendly and helpful.

Stayed in August 2022

The only thing to add would be that the bathroom is one of those 'modern' ones with clear walls and a door that doesn't really shut close, so in that sense, it's not a very private bathroom experience.

Location was very good, and it had the option of a car park for 12 euros, which you really need over there. Rooms were spacious and very clean. Staff were very helpful in every interaction, recommending local amenities.

Stayed in July 2022

breakfast started late at 07:00 and it could be better

every day room service

Stayed in August 2022

Breakfast not great. Charged €30 for our dog which was unexpected and there were no additional facilities given for that

Location good.

Stayed in March 2022

The location of the hotel, right in the centre

Stayed in October 2021

Our room had a terrible view, located the back of the hotel, but front facing rooms have balconies facing the Main Street

Central San Fernando, quiet. Public transport will be easy once the tram system comes into use, currently undergoing trials.

Stayed in August 2021

There is no nearby or easy parking. Don't stay here if you are bringing a car.

The description listed it as having parking, but nothing was further from the truth. The hotel is in the town square with no parking nearby, and was also very hard to find. Not on Google Maps accurately.

Stayed in July 2021

Staff unable to summon cabs; location too far from/inaccessible to Cádiz; few power outlets and difficult to access at night without leaving a light on.

Friendly, helpful staff, comfortable bed, sufficient space.

Stayed in February 2024

The reception staff were rude. Didn’t greet, just asked for passport immediately then continued talking to their colleague throughout. The solarium was closed, I asked for it to be opened which they said they didn’t do. Wouldn’t be an issue if this was clear on the booking but I chose it for the rooftop and it didn’t say it would be closed like many do with their ‘winter’ dates for pools etc.

Stayed in February 2024

smell from the drains

Location and balcony

Stayed in December 2023

Nothing

Great location, friendly helpful staff, and the most comfortable bed and the best pillows ever! Oh and we loved the balcony over looking the church!

Stayed in September 2023

The room was empty, without a table eaven, no refrigerator in the room.every thing was poor.. I'm sorry but that how I felt. Except the staff and the brakefast nothing was welcoming.

Breakfast, pool

Stayed in September 2023

Really great. Make sure you get a room with view of Avenue

Stayed in July 2023

aircon not working in lobby and room, parking hard to find

location

Stayed in April 2023

expresso machine inside the room could be better

Fantastic localization if you are staying for the quaresma time. Good services and facilities the attendees are really kind.

Stayed in April 2022

The staff that welcomed us was not very nice and didn’t speek English very good. The parking is not free and it was already full when we arrived. The breakfast was awful, the fruits looked very old and the oranges had mold on them. The cheese also looked old. We couldn’t eat anything apart from bread with jam, which looked okay.

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Stayed in April 2022

Being charged 30 euros a night for the dog. This should be advertised. We were only told on arrival once we had checked in. Too late to move or book another place. We were told if we had a puppy then they might have made it free or cheaper ! Puppies would most likely cause damage and soil the floors. Room was far too hot so to cool it you had to open windows. It meant having to listen to a lot of street noise outside as it is the main thoroughfare for the town. It took until 4am to cool it down sufficiently to sleep then you had about one hour until the bin lorries started. No AC available. Not being told that you had to drive onto a pedestrianised area with tram lines to get to the hotel so wasted an hour going in circles.

Location in town was good. Staff in general were nice. Breakfast waiter and cleaner. Nice view from window. Certainly not cold inside room.

Stayed in January 2022