Joaquín Costa, 7, Granada City Centre, 18010 Granada, Spain
#42 of 131 hotels in Granada
Guests' ChoiceBased on 687 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.6
Staff
9.5
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Gisella
United KingdomCan be a bit noisy because it is in the city centre and rooms are a bit dark because buildings are very close to each other. Breakfast could be better.
Staff were very helpful and location is fantastic, you are in the centre of the action. Bed are comfortable, it is very clean and well maintained.
Stayed in May 2024
Reviewed: 3 May 2024
Muriel
United KingdomBreakfast was OK but could have offered better selection of cereals and breads
Good hotel in central location with very helpful staff
Stayed in May 2024
Reviewed: 1 May 2024
Matthew
SpainNada!
So friendly and welcoming! We thoroughly enjoyed our stay. Thank you so much!!! :-)
Stayed in April 2024
Reviewed: 29 April 2024
Karen
United StatesWe didn’t have the breakfast, so we cannot comment on that. But we really don’t have any negatives to say.
We had a spacious room with two twin beds, as requested. The lobby is lovely and even has outlets available for charging devices while you relax. The location is very central to everything, including close to the bus up to the Alhambra.
Stayed in April 2024
Reviewed: 28 April 2024
Pippa
United KingdomMinimal breakfast choices
Perfect location. Cathy on reception met us with warm friendliness and total patience with all questions. Simple hotel with great air con and water pressure in the shower
Stayed in April 2024
Reviewed: 23 April 2024
Alp
TurkeyThe location is too difficult to find going there by car, but the hotel is prepared for this problem and were ready to help immediately
Everything was very good
Stayed in April 2024
Reviewed: 23 April 2024
Chin
AustraliaNothing.
Everything! Great location, staffs were good 👍🏻 great breakfast n cosy room with comfy bed. Clean n well managed.
Stayed in March 2024
Reviewed: 21 April 2024
Sandra
United KingdomPerhaps a cafe facility with some snacks and drinks.
Location very good. Reception staff excellent.
Stayed in April 2024
Reviewed: 19 April 2024
Sunsets21
United KingdomA little more than one tea bag or coffee in the room would have been nice but these may have been available on request had I bothered to ask.
Lovely hotel, just off a main transport route but quiet & well situated for the old town with it'sbars & restaurants, the albacin & the path to the Alhambra Palace. Reception staff were really helpful & knowledgeable.
Stayed in April 2024
Reviewed: 16 April 2024
Andrew
United KingdomOur room was quite noisy both from the street outside and internally
Very Clean hotel,friendly and helpful staff valet parking was an unexpected bonus
Stayed in April 2024
Reviewed: 16 April 2024
Javier
PeruThe place is located in a narrow street. Took some time to find it.
Lovely place in the middle of a busy area. Super friendly staff.
Stayed in April 2024
Reviewed: 16 April 2024
Norma
United StatesWe loved the valet parking which is usually a pain in most old cities. Cathy at the front desk was super welcoming and so helpful. The location was perfect and we found a wonderful place for a lovely american style breakfast at Gran Cafe Bib-Rambla in that same named square.
Stayed in April 2024
Reviewed: 10 April 2024
Pallavi
IndiaExcellent location and a cozy hotel
Stayed in March 2024
Reviewed: 8 April 2024
Nancy
SpainDifficult to find as travelling by car because of the road restrictions in Granada. Although the hotel had given us excellent driving directions we still got lost! No complaints about the hotel though. We had pre booked valet parking & all went smoothly with that.
Central location. Very near lots of bars, restaurants & shopping. Close to bus stops & taxis. Bedroom & bathroom very clean. Lovely comfortable beds & good quality sheets etc. Big fluffy bath towels & good shower. Reception staff very helpful & informative.
Stayed in April 2024
Reviewed: 7 April 2024
Dominika
United StatesGreat family room. Central location.
Stayed in April 2024
Reviewed: 4 April 2024
Juanito
United StatesNear cathedral of granada Lady at d desk speaks english , very pleasant n accommodating n helpful
Stayed in April 2024
Reviewed: 2 April 2024
Sandanayake
United StatesMain level noise from the streets
Great location. Friendly staff. Comfortable accommodation.
Stayed in March 2024
Reviewed: 2 April 2024
Susan
United StatesWished it was a little cheaper
Location and ambience and great staff
Stayed in April 2024
Reviewed: 30 March 2024
Robert
CanadaA little pricier than I was expecting, but demand was high as it was Semana Santa.
Location was terrific - a quiet side street off Reyes Catolicos near La Plaza Nueva. Walking distance to the Alhambra, the Albaicin and numerous cafe/bars and restaurants. Room was small but comfortable. The first night was noisy due to proximity to the elevator, but they were happy to arrange for a much quieter room for our next two nights. Breakfast was adequate and in pleasant surroundings. All the staff were welcoming, friendly and helpful.
Stayed in March 2024
Reviewed: 30 March 2024
Eneida
PanamaNothing
Everything
Stayed in March 2024
Reviewed: 29 March 2024
Yue-bei
SwedenTo get there is a bit tricky by car. It took us four rounds to get to the hotel. To give them credit, they have sent me directions both by words and by map. But it is still not the easiest to find.
A nice cozy hotel. Helpful and cheerful staff. Central location.
Stayed in February 2024
Reviewed: 26 March 2024
Cindy
PortugalThe location is definitely a plus, it's in the center of Granada and everything is at walking distance. For the Alhambra we decided to take the bus as the stop is very close to the hotel. The room was very nice, the bath products are from Rituals (greatest brand ever), the beds were comfortable. The staff was very nice and helpful, they could speak in English. Also we could leave our things after check-out so we could still enjoy Granada without our suitcases.
Stayed in February 2024
Reviewed: 22 March 2024
Mark
CanadaGetting to it in the city is a challenge but understandable in light of of the location.
Location made it easy to get to key sites in the city we wanted to visit.
Stayed in February 2024
Reviewed: 22 March 2024
Janice
Australianothing
the staff (particularly Kathy) were amazing, friendly and helpful. They all went above and beyond. The room was lovely, the bed and pillows were very comfortable. plus my room had a bath which was a bonus for me. The location was perfect, It was close to lots of eateries and within walking distance of many attractions, yet in a 'relatively' quiet street.
Stayed in March 2024
Rome, Italy
Brooks, USA
Nagoya, Japan
Nancy, France
Campo di Trens, Italy
Grand Forks, USA
Višegrad, Bosnia-Herzegovina
Siliguri, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content