The entire property is of an age that makes it feel a bit dated for 2023. Every effort is clearly made to ensure that the place is very clean and comfortable for the guests,but stylistically it’s just somewhat anachronistic and some parts do show their age. If revamps of the bathrooms simply aren’t possible, then a few simple additions like a kettle, a decent set of cutlery, wine glasses and some proper kitchen utensils would take the entire apartment up a notch. However, these aren’t massive negatives and we would certainly be more than happy to make a return visit.

The apartment was huge with tons of space for two people. It was well-appointed with a television in both the sitting room and bedroom. Bed (twins pushed together) was comfy and we had a good couple of night’s sleep. Air-conditioning worked well and, even with the road below buzzing, it was nice and quiet in the room. Loads of hot water and a super powerful (if a bit old) shower. Kitchenette is fine for cooking a rudimentary one/two pot or microwaveable dinner, but a bit lacking in equipment - no kettle and only a modicum of utensils. Location is great with the Arguelles metro station less than 5 mins away. El Corte Ingles is just around the corner (nice restaurant on the top floor) and the teleferico, the parque de oesto and El Faro de Moncloa are a stone’s throw away. The staff are friendly and accommodating and it’s reassuring knowing that the door is manned 24x7. We felt very safe and secure there.

Stayed in June 2023

simple and comfortable, spacious units, convenient location and helpful staff

Stayed in May 2023

-

Great location, very clean and spacious room.

Stayed in June 2023

The cleanliness/cleaning. It's nice that cutlery are provided, but housekeeping doesn't wash them nor provide soap and sponges for washing them.

Great location, many eating places, the Arguelles station nearby and a wonderful park nearby too.

Stayed in May 2023

Staff efficiency and kindness. Elegant location

Stayed in June 2023

Andres and Paco were wonderful! They help me with all questions and requests i had. The location is great! Quite and clean area, close to every place you want to visit. The room super clean and quite.

Stayed in May 2023

Nothing, I really enjoyed my stay.

The apartment was spacious and extremely clean. Comfortable bed. No noise from the street/halls/other rooms. The kitchenette has the minimum to prepare a quick meal. It was really nice - being an apartment where people can sleep on the living room - that the bathroom was independent from the room. Good wifi.

Stayed in May 2023

Carpaek was tight

Area. accessible to most things.

Stayed in May 2023

Everything

Stayed in May 2023

No coffee bags and just 2 'welcome' teabags looked awkward in comparison.

Very convenient location close to the metro station, only a couple of stops to major attractions. Lift in the building. Comfortable bed.

Stayed in May 2023

The hairdryer didn't work and there was an odd assortment of toiletries - plenty of bottles of shampoo but no shower gel. Neither are showstoppers, but would be nice to have

Very friendly and helpful staff and an excellent location near the shops and metro. Nice airy apartment with Aircon.

Stayed in May 2023

Staff could have been more actively helpful in searching for information on the web in Spanish which we do not speak.

This is the place to stay for a long visit, away from the noisy areas of town but very near many bus routes to get anywhere within a comfortable half hour bus ride. Note: all buses are totally accessible including an automatic ramp. Impressive!!

Stayed in May 2023

Good sized room with comfortable bed. Very good shower. There is an electric kettle for making tea. Metro is nearby. So it is very convenient from/for the airport. It takes 12 minutes to get to Plaza de Espana by foot. There are supermarkets, restaurants and bakeries nearby. Good value for money.

Stayed in May 2023

n/a

location was in a great neighborhood with a lot of shops/restaurants and close to the metro.

Stayed in April 2023

The room, cleanliness, staff, location all are good

Stayed in May 2023

None

All expectations on location, room, comfort, etc., were either met or exceeded

Stayed in April 2023

Everything in room was excellent

Stayed in April 2023

Everything was Great, the receptionist was very kind. Estuvo todo perfecto, el recepcionista fue muy amable

Stayed in April 2023

The room was big enough for a comfortable stay. The bed was good and everything was clean. There were a few supermarkets and restaurants nearby.

Stayed in March 2023

A bit outdated.

The room was very spacious and bright, it was clean and the value for money was good.

Stayed in March 2023

The pillow was a little high/hard.

The room had a lot of space, comfortable bed, water boiler and teas, nice TV, good wifi, sparkling clean, no noise from the corridors/other rooms. There was a couple of nice bakeries in the street. Good location.

Stayed in March 2023

The parking is very small & tight especially if you have big car or minivan. There is no elevator to parking garage. There is no breakfast.

Everything was very satisfactory; the location (many shops, restaurants metro nearby), the room (good size), bed (very comfortable), bathroom (good size and bidet). I liked that the room temperature control works well and there is a kitchenette with sink & microwave and also the bathroom has a bidet.

Stayed in February 2023

Nothing come to mind.

Great location on a large avenue near major park. 5 min to nearest Metro station. Quiet. Nice, clean room. Too bad their restaurant was closed but there are 3 good bistro/tea room and restaurants with 3 blocks of the hotel.

Stayed in February 2023

some bathrooms were not renovated/upgraded

we liked the location and that there’s always someone at the front desk you can talk to.

Stayed in January 2023

No hot water kettle to boil water, we had to use the microwave. Parking is very small & tight.

Easy pre arrival communication. The room was clean, safe & comfortable and has everything we needed. We able to walk to the city center and most attractions, restaurants, shopping, supermarkets within a few minutes. The kitchennet has everything we needed. Metro station is less than 10 minutes away. Staff is very friendly and helpful.

Stayed in January 2023