Avenida de Tirajana, 32, 35100 Playa del Ingles, Spain
#227 of 563 hotels in Playa del Ingles
Guests' ChoiceBased on 292 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
9.4
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 21 June 2024
James
United KingdomNot enough going on, bar and music should have gone onto the evening not enough entertainment only one day and finished at 1800.
Location great, good size room
Stayed in June 2024
Reviewed: 20 June 2024
Nicole
United KingdomThe rooms need a little update.
The pool side was beautiful.
Stayed in June 2024
Reviewed: 16 June 2024
Robert
United StatesRooms were dated, and minifridge was stuffed with items, making it nearly impossible to use.
The room was a decent size.
Stayed in May 2024
Reviewed: 16 June 2024
James
United KingdomLifts could be updated Rooms needed a bit of a face lift Sun lounge on balcony would be good Bar pool area closed too early, entertainment was on one day and finished way to early More events like pool party
Location, big room, balcony pool friendly staff
Stayed in June 2024
Reviewed: 16 June 2024
Kevin
United KingdomBuilding is dated but not out of keeping with similar developments in Maspalomas. I really didn’t like that there is no entrance to hotel from the main Av de Tirajana. The former entrance is now, it appears, a shop. The access by car or foot via the back street is just inconvenient.
Spacious room, great shower, nice balcony, relaxed vibe, friendly helpful staff.
Stayed in June 2024
Reviewed: 15 June 2024
Davide
United KingdomI organised a late checkout but my room was locked while I was in the pool and had to ask Kevin at reception to resolve which he helpfully did
Great central location, good facilities Friendly lgbt crowd and allies Breakfast staff really lovely and helpful
Stayed in June 2024
Reviewed: 11 June 2024
Luca
United KingdomStaff super helpful and friendly, especially Carmela at reception, such a joy to deal with!
Stayed in May 2024
Reviewed: 5 June 2024
Liam
United KingdomThe pool could do with the floor of it touching up and maybe lights adding to make the area look better at night.
The staff were extremely helpful especially Kevin and Daniel. They were very attentive and supported us with a number of queries. Nothing was too much trouble. The pool bar was well stocked and the food from the pool bar was excellent. The room could use with some updating but was comfortable. The updating is just more from an aesthetic point of view than a practical one. Good air con which dropped on the first day but was quickly fixed.
Stayed in June 2024
Reviewed: 4 June 2024
Maciej
IrelandIt’s not a 5* which is obvious but at the same time I got all I expected for the price I paid so I have no issues with anything to be honest .
Good location . Very nice reception staff - thanks Alvaro and Kevin ! Close to what GC has to offer . Really good value for money .
Stayed in May 2024
Reviewed: 3 June 2024
Ana
GermanyEverything
Stayed in June 2024
Reviewed: 31 May 2024
Eugene
IrelandBreakfast too expensive for what it is. E15 each. It should be included with the room price. Cabanas also overpriced at a minimum of E30 rent a day.
Swimming pool was great
Stayed in May 2024
Reviewed: 27 May 2024
Robert
United StatesThe room was a little dated but was a comfortable size.
The staff was great!
Stayed in May 2024
Reviewed: 21 May 2024
Michael
NetherlandsThe staff was very helpful and friendly, especially Carmen and Kevin.
Stayed in April 2024
Reviewed: 14 May 2024
Daniil
SpainNeed to notice: I had early check in, they allow me to enter without room number yet, told me I can have the breakfast, but didn’t inform me that without room number I have to pay for the breakfast, so I was forced to pay, even when it’s was included in my reservation. Normally if it’s included, it’s just included with or without check in, according to my experience
Early check in, clean, good stuff, just normal hotel
Stayed in May 2024
Reviewed: 14 May 2024
Simon
United KingdomBed mattress is a bit firm for our taste. TV could have a few more English speaking channels, maybe but tbh you don’t come out here to sit inside and watch telly!
Great location for all the Pride and other Yumbo Centre activities. Smart apartment with spacious kitchen/lounge area, big balcony overlooking the pool, kitchenette has all you need. Aircon works well. Some hot pool parties at the hotel while we were there! We had a lot of fun… Staff throughout are great, from room cleaning to breakfast and pool bar, front desk very helpful. Particular shout outs to Rayco & Dayanna. We’re looking forward to coming back soon!
Stayed in May 2024
Reviewed: 13 May 2024
Daniel
AustriaCleaning ladies enter the room even if there wasn’t a sign hanging on the door to clean up. They assigned two drinks from mini bar that we didn’t consume, we had to get our mini bar emptied in order to avoid the situation. On the last day of our trip i must have ate a rotten boiled egg for the breakfast as two hours afterwards i got weak and had a rise in the body temperature of 40 degrees Celsius. Therefore we stayed the whole day in the room as I had to constantly vomit and had diarrhea. Was barely able to pack and get out on the next day. Before the breakfast was able to do the gym quite normally as every day before.
Position very comfortable, parties quite frequent.
Stayed in May 2024
Reviewed: 5 May 2024
Marcus
NetherlandsThe happenings with much noise around The pool
Privacy
Stayed in May 2024
Reviewed: 3 May 2024
Stephen
United KingdomThe prices at the pool bar could be slightly less considering if you walk out the entrance turn right/left it’s more than half the price and more people would purchase items if prices are reasonable.
The property was really nice, the rooms cleaned everyday, friendly staff , warm welcome. Alvaro was really nice.The pool area, sauna and steam room is lovely and close to the Yumbo.
Stayed in April 2024
Reviewed: 23 April 2024
Denis
IrelandFriendly, welcoming atmosphere. Clean, spacious rooms and fantastic pool area and facilities. Functional gym with all the necessary equipment. Kevin and Carmen on reception were very friendly and helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Esteban
SwitzerlandBuilding is a little outdated, the bathroom feels very old.
Nice pool, except that it does not get any sun in the afternoon. Rooms are decent and clean.
Stayed in March 2024
Reviewed: 16 April 2024
Marcelo
BrazilThe sheets and towels are a little cheap and need to be renewed. The AR conditioning is very weak, being not efficient. If you are sensitive to noises, you can also find troubles depending on your neighbor.
The location is exceptional, very close to Yumbo Center, walkable to the Dunes, restaurants and transport. A nice place to meet other travelers, Great to meet and greet. A nice gym installation.
Stayed in April 2024
Reviewed: 4 April 2024
Levap
Czech Republicold room equipment
Location. Very helpful and supporting suff. Especially Kevin from reception.
Stayed in April 2024
Reviewed: 2 April 2024
Han
NetherlandsThe bed was absolutely a nightmare. Woke up everyday with heavy pain in the body. The water in the pool was too cold.
The location of this hotel is very good. Close to the nightlife in Yumbo Center. The staff is very friendly and help you. The cleaning staff is amazing.
Stayed in March 2024
Reviewed: 27 March 2024
Timothy
AustraliaThe road noise on the side of the hotel that faces the property can be very loud, and in general it can be quite expensive given the condition of the property.
Lovely receptionist and staff, especially from a young lady who was very helpful with our stay and our requests.
Stayed in March 2024
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