Atocha, 23, Centro, 28012 Madrid, Spain
#30 of 434 hotels in Madrid
Guests' ChoiceBased on 821 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.6
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 25 April 2024
Juan
PhilippinesI especially appreciated the very central location. It was a few minutes walk from Plaza Mayor and Puerta del Sol. There were many good restaurants nearby.
Stayed in April 2024
Reviewed: 24 April 2024
Steve
United StatesLocation and staff were great
Stayed in April 2024
Reviewed: 23 April 2024
Graham
IsraelThe room rules were only given verbally. A welcome biscuit or chocolate would have been appreciated. And every time we wanted to make tea in the room we had to call room service to bring us milk.
The hotel is on Atocha street a main road right in the town centre. Despite having a room overlooking the road, it was surprisingly completely noiseless, both at night and for a siesta
Stayed in April 2024
Reviewed: 20 April 2024
Maureen
MaltaNothing particular.
Very central location. Most places of interest within walking distance. Good breakfast, very clean room and very friendly staff.
Stayed in April 2024
Reviewed: 17 April 2024
Justin
AustraliaBest position and best smelling lobby
Stayed in April 2024
Reviewed: 17 April 2024
Christine
United StatesAir conditioner wasn’t working on the first night, but after talking with the staff, they took care of it. Other than that, nothing else was wrong.
easy location, genuinely friendly and welcoming staff, felt vey simple and comfortable, quiet and easy to relax, across from a good breakfast pace and grocery store
Stayed in April 2024
Reviewed: 15 April 2024
Tonu
EstoniaVeru nice, clean hotel. Location is perfect - 15 min to Puerta de Sol, Mercade de San Miquel, Plaza Mayor. Around hundreds of caffees, restaurants.
Stayed in April 2024
Reviewed: 15 April 2024
Faye
TaiwanI am glad I chose this hotel. All the personnel are nice, clean and well equipped room, nice food, also the location is good. This was my first expression of Madrid and it went well :)
Stayed in April 2024
Reviewed: 12 April 2024
Leigh
United StatesThe staff was amazing-very helpful and knowledgeable about the area. It’s a beautiful, historic hotel and is close to many attractions.
Stayed in April 2024
Reviewed: 10 April 2024
Yuri
United StatesOverall the hotel was amazing. I really liked everything about the hotel. The room was very comfortable and cozy. I liked the lighting, the TV (builtin chromecast is very useful). The bathroom was very comfortable (hot water control working well which is many times a problem in other hotels). The staff was was very nice, room was kept very clean and I got quick response to all my requests
Stayed in April 2024
Reviewed: 8 April 2024
Elsi10
GuatemalaWe paid 2 rooms and we.expected to have a balconey on any of them, but we did Not
This hotel is very nice. We loved how well reformed it is . Recommended
Stayed in April 2024
Reviewed: 1 April 2024
Juanmacano23
ColombiaNothing; everything was perfect, and the hotel is one of the best in Madrid.
The location is perfect, near puerta del sol The staff was attentive and helpful in everything we need The Hotel is beautiful in each corner and all the areas are charming The access to the room and the service was excelent
Stayed in January 2024
Reviewed: 29 March 2024
Camilla
AustraliaEverything!
Stayed in March 2024
Reviewed: 27 March 2024
Wilfredo
Dominican RepublicExcellent room and location.
Stayed in March 2024
Reviewed: 26 March 2024
Liviu
RomaniaThe hotel is in the city center. We had early check-in and late check-out for few hours. The hotel is very clean. The breakfast is very good and they have a big variety of products.
Stayed in March 2024
Reviewed: 25 March 2024
Julia
CanadaBar was closed for 1.5 hours in evening.
Quick reservation.
Stayed in March 2024
Reviewed: 25 March 2024
Elena
ItalyThe breakfast was very good but I would’ve liked it to be richer in choices.
The location was amazing. 2 min walking from Puerta del Sol, 5 min walking from Plaza Mayor and El Mercado de San Miguel. Pretty close to the Gran Via too. We got a free upgrade and stayed in a suite which was a great surprise. The room was huge, clean and very confortable, the staff was kind and super welcoming, ready to answer to any request.
Stayed in March 2024
Reviewed: 23 March 2024
Despoina
GermanyA bit expensive
Location and friendly staff
Stayed in February 2024
Reviewed: 16 March 2024
Wolfgang
Germanycentral position, super friendly staff
Stayed in March 2024
Reviewed: 14 March 2024
Simon
United StatesUnfortunately, the plug in the bathroom was slow, meaning water accumulated when showering!
The location was excellent, the service top notch, and the room generally good. Beds very comfortable.
Stayed in March 2024
Reviewed: 10 March 2024
Rafael
Puerto RicoThe rooms are small. It is a challenge to accommodate two large suitcases.
It is extremely well located for shopping. Many stores and restaurants are nearby. It is close to Puerta del Sol and Plaza Mayor and within easy walking distance to Gran Via. Since it is close to Puerta del Sol, it is convenient to use public transportation to go to San Felipe del Escorial. The hotel is almost in front of Teatro Calderon.
Stayed in March 2024
Reviewed: 29 February 2024
Dana
CanadaVery good
Stayed in February 2024
Reviewed: 28 February 2024
Roy
United KingdomAll good
Modern and well run by excellent staff
Stayed in February 2024
Reviewed: 23 February 2024
Anne
CanadaNothing
Beautiful property,nice breakfast and very helpful staff.
Stayed in February 2024
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