Severo Ochoa, 3, 03500 Benidorm, Spain
#91 of 130 hotels in Benidorm
Guests' ChoiceBased on 316 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.1
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
7.0
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End of dialog contentReviewed: 18 April 2024
Butcher
United KingdomThe smell from the drainage expecially in the bathrooms in the morning. One morning I really thought I was going to be ill that's how bad it was, so we ensured that every plug in the bathroom was in and that the lid to the toilet was down. Such a shame as apart from that it was a lovely stay.
Lovely hotel, good selection and quality of drinks, food lovely good quality. Hotel very clean.
Stayed in April 2024
Reviewed: 12 April 2024
Jason
United KingdomThe lifts took a very long time to open up at levels
Hotel was very clean staff very helpful Hotel and location very nice
Stayed in April 2024
Reviewed: 20 March 2024
Susanne
United KingdomNothing
Location Good size hotel which didn’t feel cramped Food Lockers were only 2€ and we kept our bags here after checking out - then collected them on our departure
Stayed in March 2024
Reviewed: 3 March 2024
Skillicorn
SpainAlthough listed as being unsuitable for children (I.e no children's entertainment) it seems the English still wanted to bring their offspring. We met no Spanish guests!
The hotel was huge. Lots of choice in the restaurant and entertainment.
Stayed in March 2024
Reviewed: 27 February 2024
Patrick
IrelandThe pillows weren't comfortable
The hotel is very spacious the room was a good size and spotless.The food was excellent and a good selection, also there was choice of entertainment each night.I would have no problems in recommending this hotel.
Stayed in February 2024
Reviewed: 22 February 2024
Stephen
SpainDifficult to spot lying back between two other very tall hotels, only accessible with some difficulty as there is very little room to manoeuvre between parked cars on the main road
Very clean and modern
Stayed in February 2024
Reviewed: 19 January 2024
Barbara
SpainCooked breakfast items not good quality Minimal bathroom products Hygiene paper poor quality EV charger not working
Location was good Exceptionally clean Staff friendly & helpful
Stayed in January 2024
Reviewed: 2 November 2023
Stanno1961
United KingdomPool area in the shade
Everything else was excellent
Stayed in November 2023
Reviewed: 18 September 2023
Scott
United KingdomNo towels available around the pool, snacks where poor,
Great location, very clean.
Stayed in September 2023
Reviewed: 4 September 2023
Jodie
United KingdomThe pool was to over crowded , the hotel was too big for the pool . You didn’t have any space in the swimming pool and hardly any sun loungers to hand.
The hotel was lovely and most staff were very friendly . The hotel was very clean and room were cleaned everyday and sheets every other day which was good.
Stayed in August 2023
Reviewed: 31 August 2023
Freya
United KingdomThe food was a little basic however, exactly what we expected in all-inclusive. Decent amount of choice, definitely good for children. Pool area was very very busy (however we stayed in school holidays so expected). Sun beds were hard to get on some days.
Location was great for us - bars and restaurants across the road, close enough to the beach and strip but further up so it was peaceful. Room was great, very clean always and plenty of space. Breakfast was lovely. Entertainment was absolutely fabulous, my partner was always involved - brilliant for all ages.
Stayed in August 2023
Reviewed: 20 August 2023
Shirelle
SpainAs a widow travelling for the first time with my two girls 3 and 8 I was very much looking forward to a little RnR Mummy Time by taking advantage of The Kids Club. Unfortunately i was told that it was ONLY available to TUI operator guests! I didn't have an option to even buy into the kids club wasn't even an option. A Hotel of this size extremely family orientated but a kids club not available in the height of Summer holidays is frankly unacceptable to be honest and very disappointing. I booked through Booking. Com and we live in Spain had we known i would d have booked elsewhere.
Hotel was friendly, clean and comfortable. My girls loved the Lobby with the animals & authentic noises. Food was varied and an International cuisine. Permanent life guard at swimming pool was good. Entertainment was varied and shows were professional and enjoyable for both kids & adults.
Stayed in August 2023
Reviewed: 13 August 2023
Fabio
ItalyToo far from the beach, not possible to use the pool because the sun bed were all occupied very early in the morning not respecting the rules. The shows nothing special
Staff super kind and available hotel very clean.
Stayed in August 2023
Reviewed: 13 August 2023
Melanie
United KingdomDistance from the beach and needing to use a ticket for drinks when the colour of your wristband clearly states your entitlements
The property catered for everyone
Stayed in August 2023
Reviewed: 3 August 2023
James
United KingdomNo air con I. Dining.room Night time entertainment poor
Food good for all.inc Rooms spacious Entertainment during day
Stayed in July 2023
Reviewed: 31 July 2023
Daniel
United KingdomLifts can sometimes take a long time
Great choice of food, plenty of sunbeds, large pool. Location just a short walk to busy town and beach
Stayed in July 2023
Reviewed: 28 July 2023
Lynn
United KingdomNot enough sunbeds!
Clean, friendly and helpful staff
Stayed in July 2023
Reviewed: 19 July 2023
Donalda
United Kingdomthe 'sustainability' around the use of plastic cups is not explained
great location facilities offered were fantastic
Stayed in July 2023
Reviewed: 27 June 2023
Ravenhall
United KingdomThe evening entertainment, we went over road to watch tribute acts most nights
Food was lovely Hotel very clean Large rooms Beautiful pool and recreation area Loved the foam party
Stayed in June 2023
Reviewed: 22 June 2023
Goldene
United KingdomRoom wasn't cleaned to a professional level and coffee wasn't topped up in room everyday.
Staff were very helpful and friendly 🙂
Stayed in June 2023
Reviewed: 18 June 2023
David
United KingdomRoom very spacious bathroom large with. Great shower and double sinks. Food very good staff friendly and helpful location was fine 15 mins walk to beach but bars and shops within easy reach .no noise at night .
Stayed in June 2023
Reviewed: 16 June 2023
Deborah
United KingdomEntertainment
Food
Stayed in June 2023
Reviewed: 16 June 2023
Carly
United KingdomWaiting for the lifts sometimes would take 20mins just to get in the lifts. And the rooms weren’t clean at all we had to clean room before getting into bed
Evening entertainment was amazing for kids and adults and a good selection of food ans drinks
Stayed in May 2023
Reviewed: 14 June 2023
Jeffrey
United KingdomWe found the local spirits and beer a bit on the weak side. And with being all inclusive you tend to spend more time in the hotel to save having to spend more money drinking out.
It is a very nice hotel in a quiet location away from the rowdy crowds.
Stayed in June 2023
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