Drunk people outside 24/7, many used the street as a toilet. It is not nice when travelling with children (rooms fronting the street back)

Close to the sea. Good breakfast

Stayed in August 2023

Fabulous location, lovely and clean, very helpful staff and an amazing breakfast too!

Stayed in September 2023

The area was very busy along the waterfront but it was peak season.

Location good- close to beach, airport, public transport. Lots of options for eating out including bistro at hotel.

Stayed in August 2023

Internet speed, closing pool too early

Locatiion, Pool area, breakfast

Stayed in August 2023

Breakfast wasn't diverse enough. The gym is equipped poorly. No training is possible except cardio :(

MegaPark next door, everything handled nicely, friendly stuff.

Stayed in July 2023

Wi-Fi was rubbish, abit too loud at night but not the worst very little complaints and booked a sea view and was whilst yes you could see the sea very little of it seem abit false to say sea view

Staff were so friendly and speak a range of languages I had hoped to learn abit more Spanish for my trip to Spain this time but felt at ease straight away, very cool air conditioned building after the heat was great to walk into, very clean, great factualities, beach right outside, plenty of shops and a plethora of places to eat. All of this and was only there one day as needed somewhere close to airport which this was brilliant for and staff even booked me a taxi

Stayed in July 2023

furniture could be renewed and cleaner

location was nice, easy access to bus and beach, located right next to mega park (beer garden open from 10am to 5am) usually very noisy but thanks to the double glass window it was soundproof

Stayed in July 2023

Nothing

Everything.

Stayed in July 2023

Cooked Breakfast not great

Stayed in April 2023

Next room was very loud at times. Singing from the balcony.

Comfort, food, location, cleanliness, lovely staff, very uncomplicated to leave luggage and get a taxi for the checkout day

Stayed in October 2022

Very nice personal. I ´d like to express big thank to Hotel manager Mrs. Pillar due to outstanding communication and helpful advices. Overall, hotel is situated close to the Baixa beach, with rooms orientated towards the sea. Breakfast is very delicious with variety of food and drinks. Rooms are tidy equipped with frigg, TV, Wi-fi Worth to check

Stayed in October 2022

liked everything really, but a kettle in the room would be nice.

location, view and lovely staff. everyone was very pleasant.

Stayed in October 2022

Bed size in twin rooms a bit small but then I’m big. I imagine we were there at just the right time. October. The hotel wasn’t busy however it is right next door to the ENORMOUS German beer drinking arena Mega Park. With the double glazed balcony doors closed it was quiet but I imagine in the summer months it could be a real issue unless you are German and have gone there to sing German songs and get very drunk. The local government are trying to clamp down on “booze tourism and I hope they succeed because this could be a 10/10 destination.

Staff the best at any hotel I’ve stayed at. Genuine, happy, felt like home.

Stayed in October 2022

The proximity to the beach. It was convenient to go back to the room any time during the day. Breakfast was pretty good. Rooms are spacious Staff friendly and do speak English

Stayed in August 2022

The beds are actually on the wheels and they move around too much. The breakfast should be a bit more varied for the 4 star hotel.

Staff is great (cheers to Kaleem and the pool bar staff), very good pool and a great location. Clean and tidy.

Stayed in August 2022

Everything

Everything, however the noise from Mega Park kept us awake at night.

Stayed in August 2022

The room is soundproof only if you close the inside door. Apart from that I could hear the sound coming from top floor if someone walks. The bathroom Shower taps need update.

Welcoming Staff, Nice location

Stayed in April 2022

poor internet connection

view

Stayed in May 2022

Hot food at breakfast could have been warmer.

Room was perfect for us, very spacious. Very clean. Beds were very comfortable. Location is fantastic right on the beach. Handy for getting around too as the bus stops just outside. Breakfast was OK, it got better the longer we stayed there. Hotel staff very pleasant and always helpful.

Stayed in April 2022

The location, room size, pool, food..

Stayed in September 2023

Rooms a little dates

Pool area lovely

Stayed in August 2023

Friendly and helpful staff, good location

Stayed in July 2023

The people who holiday in Arenal.

The hotel and staff were fantastic, no complaints there. However, the location turned out to be terrible. I had hoped to be closer to the airport on my last night, but I didn't anticipate the troubles that awaited me. The area was riddled with drunks, with drunks in the pool, streets, cafes, and restaurants. The constant yelling and screaming, outside my room, along with loud headboard banging all night, made it impossible to sleep. To make matters worse, the taxi fare was higher than what I had paid for a trip from Palma, despite the close proximity. Never again Arenal.

Stayed in July 2023

One of the biggest discotheques in the area is right next door, so it's a bit noisy at night. Especially if you have a room with a sea view.

Really nice and helpful staff, clean rooms, nice hotel, pool with bar and possibility to order food. The hotel included a restaurant with excellent food. A beautiful beach right in front of the hotel. Overall, we were very satisfied.

Stayed in July 2023