My room was 644, a nice spacious room. But the reading bedlamp right of the bed. Even switched off, it kept on in a dimmed way. Most disturbing was the constant noise of the ventilation, and that the outside shutters stayed closed.

Stayed in February 2024

Breakfast not appetizing. Lack of bottled water in rooms Lack of coffee/tea in rooms

Non disturbance

Stayed in September 2023

Location was not the best, we had to take 2 transports to get to airport, although it was not that far.

Facilities and breakfast was good.

Stayed in November 2023

Not much, however 3 points: a) I got a Genius2 discount, it happens to me for a second time, that I got a "3rd category room", low floor, close to the lift, worn out (visible damages) or noise... b) I've been in Scandinavia many times, usually in Scanadic hotels, however this time the every day amount of vegatables and the way of exposition (jars with a limited possibility to take them out) ware dissappointing. c) invoice (quite significant detail during a business trip) approach reviled the management line. On the question about that refering to the data delivered throw booking.com: first receptionist lost her smile and started to ignore my questions, second one (much better!) was under traning so he tried hard and it was great, third one "senior" or so, answer the need to the fullest. Bottom line: I'm considering stop using booking.com.

Many things: good hotel standard - Scandic is a respectful brand, that walks the talk. Quisine, food and restaurant are good, especially here friendly staff wanting to answer the needs. The idea to reserve a table for a meal by QR - code is innovative and useful. The greatest highlight is a very nice, well managed and convininet conference centre, I was using the venue for 2 days with 40/50 people - with my 20 years of experience (both organising and client sides) I may evaluate: great job Guys! Thank you. The Social area in the lobby with a billiard table, piano and other was great for informal networking. Plus, I was lucky to stay during the hotel's birthday - decorations, extra fruit bar and attractions during that were very nice! Thank you!

Stayed in November 2023

Even I booked the room incl. breakfast, I was told to confirm evry evenings before at the reception.

One of the cleaning lady was very helpfull and spontaneous. She cleaned the room without preorder and just told us: I am here and I am going to do it now.

Stayed in September 2023

Area close to hotel one big building site

overall as expected - have stayed here frequently

Stayed in August 2023

In room facitilities are minimal, two small towels per guest! Coffee making facilities are very basic with not enough creamer!

Staff are very friendly, breakfast is excellent. Nice to have a pool table too.

Stayed in August 2023

The breakfast booking and the cleaning booking was little annoying

The room is good and bed comfy Breakfast was good

Stayed in August 2023

The room did smell badly.

Breakfast

Stayed in August 2023

No fridge in the hotel, spa and pool in "renovation" for nearly two years now.

Nice modern hotel with very helpful staff and a good breakfast.

Stayed in July 2023

Third bed was very uncomfortable. Shower gel was not refilled despite request. Room was too warm. Opening window at night not possible because of outside traffic. No air conditioning.

Stayed in August 2023

Nothing on Booking refered to the Relaxed area being closed- that was a big dissapointment. The room was a bit to warm and no device in the room to change the temperature. There was a fan in the closet…. Seemed a bit poor in This Price range. Rent a bike from the hotel was expensive, so we rented the ”Donkey” bikes instead. Better to offer the guests a free bike to get to town..

We loved the area - Sluseholmen, with all the canals! We rented bikes to get to town. Good size of the room and nice, Big Windows. Good breakfast.

Stayed in August 2023

Water pressure in shower very bad Wifi Not very good

Breakfast very good

Stayed in August 2023

1. The rooms on the front of the hotel are quite noisy because there is a very busy road on that side. Once you shut your window you don't hear anything but if you like to sleep with windows open you should ask for rooms on the back of the hotel. 2. In the information it said there was subway access but there is no subway near the hotel. However, there is a bus going into town (bus 7A), busstation only a few minutes away from the hotel. Coming back with bus 7A is a longer way as it does not take the same route back. 3. In the room we missed a small water cooker. This was only meant for the more expensive rooms, not for the standard rooms. So when you come back after a long day in the city you can not make a cup of tea or coffee in your room, instead you have to go down to buy something from a machine for 34 kronen (quite expensive for a cup of hot water). It would add to my guest satisfaction if you would put a small water cooker in all the rooms.

The breakfast was very good, fresh homemade food, good supply of everything. Rooms were clean. Staff very friendly. I liked the fact that they offered the possibility to book housekeeping so not every day somebody comes into your room.

Stayed in July 2023

There is metro station near the hotel as they say in the description of the hotel. Only bus stop (in the front of the hotel) or train station (approximetly 20 minutes walk)

Stayed in July 2023

Hotel is worn out. Not 4 stars. You have to decide your breakfast termin one day in advance.

Very helpful staff.

Stayed in July 2023

Breakfast was just ok. No skin moisturizer available.

Clean room and good staff

Stayed in July 2023

There were no slippers and no robe in the room. No kettle, no water, no fridge. Actually it is 4 star hotel, there should be these things.

The breakfast was very good.

Stayed in July 2023

The room was somewhat “tired”. There were scratches on the floor and it looked like it could do with some tlc several places

Location, good ambience

Stayed in April 2023

It was very basic and disappointing that we couldn’t even boil a kettle in our room. We think that should be bare minimum for anything above a hostel. Especially when we have to pay the same price for a tea bag and hot water as we do for a machine coffee.

Stayed in July 2023

Mini- bar would have been nice to have The pillow was not my favourite (to small)

Friendly and professional service. Love and restaurant Breakfast (we did only try breakfast ) Organised

Stayed in July 2023

Construction work nearby but couldn’t hear it from room

Breakfast awesome

Stayed in July 2023

No coffee in the room

Comfortable .

Stayed in June 2023

There is no water, tea or coffee in the rooms.

The hotel is clean, breakfast is good and there is free parking in front of the building. Rooms aren't cleaned daily by default but this can be requested at the front desk. The staff will go out of their way to help. Last time we stayed in a more expensive hotel with more stars down town; the cheaper Scandic turns out to be the better option.

Stayed in June 2023