13 Panmure Terrace, Dundee, DD5 2QL, United Kingdom
#16 of 22 hotels in Dundee
Guests' ChoiceBased on 2235 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.9
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
Allan
United KingdomNothing , all very nice.
We were Upgraded from a double standard room to a king size room. Exceptionally quiet, great night sleep. Leisure pool, steam and sauna room , spa pool relaxing and the extra the cost was worth it . We used it Tuesday afternoon and Wednesday morning! The Staff throughout the Hotel were very welcoming and helpful. Also, we enjoyed our dinner and breakfast.
Stayed in May 2024
Reviewed: 30 April 2024
Aileen
United KingdomIt was a bit far from the centre
Loved the pool and facilities
Stayed in April 2024
Reviewed: 27 April 2024
Kay
United KingdomNothing I didn’t like
Great location and price travelling with my 9 year old
Stayed in March 2024
Reviewed: 21 April 2024
Helen
United KingdomThe room was very basic and the decor was not great. The bed was uncomfortable and didn't get a good sleep.
The hotel was really good, the facilities were excellent and were very helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Barbara
United KingdomThe bedrooms could do with a big upgrade and ventilation could be improved Charging residents for swimming was a down side
The staff were excellent and extremely friendly. We were able to check in when we arrived which was before check in time. The lady at reception was lovely. Breakfast was great. Great variety, abd staff so welcoming and nothing was a bother. The hotel grounds were lovely. Great location too. The bedrooms are a little tired and could do with an upgrade. Spacious for a family of 3. Pool was great, but was a bit excessive to have to pay extra for it.
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United KingdomWifi poor
Well decorated good sized rooms with modern bathrooms
Stayed in April 2024
Reviewed: 12 April 2024
Kathleen
United KingdomConvenient lovely building
Stayed in April 2024
Reviewed: 8 April 2024
Todorov
United KingdomComfort in room
Location, car park
Stayed in April 2024
Reviewed: 5 April 2024
Thomas
United Kingdomcharge for pool
food was good, staff helpful. surprised to hear there was a charge to use pool
Stayed in April 2024
Reviewed: 4 April 2024
Ryan
United KingdomPeople smoking at the entrance despite unmissable signage saying not to do so. Took at least 10 minutes of running hot tap / shower to get any hot water. Despite being on the top floor of the new section, very noisy “creaking” throughout the night.
Good size room, very comfortable bed.
Stayed in April 2024
Reviewed: 3 April 2024
Mckendry
IrelandDidn't like the fact that there was no lift Our room was on the top floor of old wing and stairs were difficult especially when carrying luggage.
Lovely friendly staff very helpful great service and food excellent in restaurant Good selection on breakfast menu
Stayed in April 2024
Reviewed: 31 March 2024
Lynn
United KingdomBreakfast was buffet style well presented and hot
Stayed in March 2024
Reviewed: 30 March 2024
Lorraine
United KingdomRooms were comfortable but could be updated and a bath would have been preferable to a walk in shower.
Very friendly staff and good service in the restaurant at dinner and breakfast. Having access to YouTube and Netflix on the TV was good, particularly if not going out in the evening.
Stayed in March 2024
Reviewed: 25 March 2024
Maureen
United KingdomDinner was delicious. Breakfast was generous.
Stayed in March 2024
Reviewed: 21 March 2024
Rory
United KingdomPaid £40 to upgrade to king room. ended up with a "double bed" which is not a double bed, two singles bolted together. not happy. staff excellent, however they obviously have issues with the door card system, went back several times for reprogramming of card because it did not open the door, very frustrating, and the cards were not put next to a mobile phone or anything else, which was suggested, we were not the only ones with this problem.
Breakfast excellent,staff excellent, dinner was not as good, so ate out in Broty,
Stayed in March 2024
Reviewed: 19 March 2024
Rachel
United KingdomTV was old and picture poor
Spa and swimming pool
Stayed in March 2024
Reviewed: 9 March 2024
Susie
United KingdomTo use the facilities you had to pay extra.
The room was lovely as were the staff.
Stayed in February 2024
Reviewed: 3 March 2024
Rachael
United KingdomWe had friends in another room and their room was small with a few small faults but besides that, the property was good.
I like that the building is old fashioned but the rooms are your typical hotel rooms. No different than the more expensive ones in the city centre. Bar is right at the main door, pool and spa facilities too. Easy to access and it’s in a nice and quiet area. Close to local bars and restaurants.
Stayed in March 2024
Reviewed: 29 February 2024
Katherine
United KingdomThe staff were very family friendly and made me feel at ease with my three young children. I also loved the room to fit 5 people, this is a big win for me since not all hotels accommodate for families more than 4.
Stayed in February 2024
Reviewed: 27 February 2024
Angela
United KingdomFriendly helpful staff Clean hotel and plenty of parking
Stayed in February 2024
Reviewed: 25 February 2024
Sharon
United KingdomWas about 30min walk into centre
Bed was very comfortable, pool was very clean. Ladie on pool reception was lovely, very helpful and chatty, excellent people skills
Stayed in February 2024
Reviewed: 25 February 2024
Jackie
United KingdomCould maybe do with a blind in the bathroom for a little more privacy the window is shaded out but with the wylds written on it showing clear glass when light is on seems a little more privacy required but can’t really complain room was very very good
We stayed in the Wylds room it was a very nice room very large plenty of space for our family of 5 comfortable beds even the pullouts seemed comfortable for the kids, had a wonderful time lovely bathroom definitely hoping to revisit
Stayed in February 2024
Reviewed: 24 February 2024
Gillian
United KingdomHaving to pay extra to use swimming pool.
Location. price, ambiance.
Stayed in February 2024
Reviewed: 11 February 2024
Patricia
United KingdomBed was uncomfortable
Stayed in February 2024
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