Quite noisy in the evenings and difficult to park

location

Stayed in September 2023

Room was on the small side but good location

Lovely breakfast and great location

Stayed in September 2023

Breakfast finished at 9am..

Comfortable with good showers

Stayed in August 2023

The service could have been much warmer from the hotel and restaurant staff. The bar staff were friendly and so was the blonde woman with the short hair at breakfast, she was lovely. Everything else was quite passive and we felt like we weren't welcome. One of the men in the restaurant didn't acknowledge me when I spoke on two occasions to order, but acknowledged my friend. It was odd.

The location was great, it is directly across the road from Aviemore train station and it's on the same street as the main shops. I love the tartan in the lobby/stairs and the stained glass windows. Graeme who plays the accordion was wonderful to watch.

Stayed in September 2023

Fire doors banging when people came and went.

Friendly staff and the food was lovely.

Stayed in September 2023

In the restaurant if felt a bit rushed - but again it was pretty busy, especially in the evenings.

the location in the town is super, the period & style of the hotel is lovely. Staff were all friendly & efficient. Very good & hearty breakfasts. Room was ample sized, reasonably quiet (we were right beside a fire door in the corridor that some people let bang shut). Very good hot water power shower. Great bar. Ample off road parking.

Stayed in September 2023

Very weak internet signal in room. Heater did not work well enough to adequately warm the room.

Food and bar were great.

Stayed in September 2023

Room rather strange layout.

Good town location.

Stayed in September 2023

No lifts

Nice people

Stayed in September 2023

The information that there are no ground floor bedrooms, no separate showers and no lifts should be more prominent in Booking.com. The hotel is geared towards the more active customers. The fact there are no suitable facilities for older or less mobile customers was an issue. All showers are ‘over bath’, as I found out after paying for our booking. Ours had a fixed shower screen instead of a curtain making it impossible to access. There was no response from senior management for a change of room. I understand that it is an old hotel not equipped with lifts and very busy but a response of any kind would have been good customer service. Proximity to the station was the prime reason for our choice and being aware of the hotel issues would have booked elsewhere.

The food was very acceptable. The room was very clean, a bit chilly but a request for a heater was followed up immediately. We had a quiet room with an outlook to the front of the hotel. The waitresses were friendly and attentive.

Stayed in September 2023

We paid extra for a room that was not above the hotel's own bar as we were travelling with our newborn baby. However, the room we were given was to the side of the hotel where it appeared that a party was taking place in the field next door so we couldn't open the window on what was a very hot evening without hearing loud music and people talking, etc. This prevented us from sleeping.

I liked the central location and the traditional appearance of the hotel. The restaurant was extremely busy but we were still accommodated after a relatively long drive to the hotel, which was much appreciated.

Stayed in August 2023

Plastic glasses in room.

Location and nice room.

Stayed in September 2023

Steps in the entrance and no lift give problems with mobility

Good room, Good restaurant, Not suitable for people with mobility issues

Stayed in September 2023

Unable as guests to book a table for dinner. Was on a first come first serve basis. Found that a bit strange for a busy hotel with guests🙈

Breakfast was continental as we had to leave early. A good choice with tea, coffee and toast available also.

Stayed in September 2023

The receptionist wasn't very welcoming, given they were the 'face of the Hotel' on arrival Due to the restaurant being very popular, the business of the staff meant they often came across as impatient as a consequence Residents not given priority for dinner reservations

The appeal of the build Location The food was beautiful

Stayed in September 2023

Seemed odd that residents couldnt book restaurant table only option to queue with non residents or eat elsewhere where you could reserve a table which we did..

Great location, good sized car park, comfortable room, bath in ensuite.

Stayed in September 2023

Breakfast was not good with not enough variety; staff in the restaurant seemed stressed and not organized, tables were dirty during the breakfast; wifi signal was weak in my room; water pressure was not enough; reception staff depended on the person with some warm and some cold and busy. No luggage storage room.

Amazing location and interior, tasty Scottish cuisine in the restaurant (dinner and lunch) with generous portions, good bedding, my room was clean.

Stayed in September 2023

Parking was an issue

Location, staff and wide menu

Stayed in September 2023

Restaurant staff rather sharp at time.

Rooms were very nice

Stayed in September 2023

No lifts but to be expected in a historic building. Staff member did assist with carrying luggage upstairs.

The location, pillows, bed and bathroom facilities were great. The included breakfast you have a vast selection of food with massive servings. The live bands were great.

Stayed in September 2023

Lovely hotel with friendly staff. Breakfast was great

Stayed in September 2023

You warned us the room we had , above the bar might be noisy, so we should have taken your advice and moved to another room

The Bar was good and we enjoyed the piper!

Stayed in August 2023

Eggs were overcooked at breakfast. Burger for dinner was average.

Had a nice stay here after a hard day's cycling. Dinner and breakfast were kind of average but has a great night in the bar enjoying the live music on the Saturday night.

Stayed in July 2023

premium room was nicely appointed . hotel in general looked tired. I didn't eat in the hotel . check in was fine.

Stayed in August 2023

Bar service

Good breakfast with exceptional variety

Stayed in September 2023