The radiators were filthy dirty! There were no dishwasher tablets… a dish cloth, or tea towel. There was no Parasol for the patio table. The weather was sunny/hot, so having a parasol would have helped with protection from the sun. The gas for the BBQ was empty, so we needed to call to get this replaced. The 3rd bedroom was tiny, leaving absolutely no space to move around. Only 1 toilet roll in the bathroom and ensuite for 6 adults wasn’t enough. We all wanted a treatment such as a massage, but they were fully booked… we were absolutely gutted! as the whole point of staying at a spar resort was to enjoy a treatment. I wonder how many more guests were disappointed by this. On the Saturday, we wanted to go swimming and use the steam room before having our evening meal. However, the pool closes at 5pm.. 8pm would have been a better time to close, especially for Adults wanting to use the facilities. On the day of departure, when we did eventually use the steam room and the sauna, they weren’t hot enough to enjoy… very disappointing. The Sunday roast dinner is expensive considering the portion size is small… more potatoes and vegetables would have made a difference.

We liked the jacuzzi, the kitchen and lounge area. We enjoyed the pool, steam room.

Stayed in May 2024

It was comfortable and quiet. When we found a problem with the heating someone came to fix it very promptly

Stayed in May 2024

Cabins are getting very tired and dated

Great Location

Stayed in April 2024

Sofa was very low no good for my back

Nice views weather was a bonus being warm pieceful and quite

Stayed in March 2024

The single beds weren’t comfortable, and the pool was shut on Sunday morning and we weren’t informed about it until we got to the pool ready to go in!

Hot tub

Stayed in April 2024

Leaving to go home 1

The lodge was spacious and clean good hot tub. Resort clean and restful

Stayed in April 2024

We arrived a bit early and thought we would see if either of the lodges would be available a bit earlier. I suggest you don’t do this. Neither lodge was ready at 4pm! One lodge was ready at 4.20pm and the other about 5pm! We were told it was due to staff shortages due to sickness. Not a great start for our weekend break. In one lodge - the kitchen window venetian blinds had the wand to turn the blinds missing. In both lodges - we had to retrieve phones from the side of the sofas and there was sharp metal exposed which resulted in a cut in one case. Quite dangerous really. The sofas are definitely getting worn. Having said that we would go there again.

We booked 2 lodges. One was higher up and had a nice view over a green and the other was more secluded. Both were nice. They were a good layout and really comfortable. The facilities are good. We ate at the restaurant both nights. Service and food were good. Cheddar Gorge and the shops, restaurants, coffee shops etc are close by and within easy walking distance and definitely worth a visit. We walked from the site to Cheddar Gorge which was ok on the Saturday and Sunday but on the Friday there seemed to be a continuous flow of huge lorries going to and from the quarries on the main road near the site. I assume it must be like this on all weekdays.

Stayed in April 2024

The baby highchair in the lodge wasn't suitable for the age of baby. He was 6 months old at this time and sitting in high chairs generally. He actually slid completely underneath the table and needed a rescue. The high chairs in the restaurant are much more suitable and should be in the lodges also

Stayed in March 2024

One of the lodges only had 1 shower so was disappointed.

Spacious lounge and hot tub

Stayed in April 2024

The steep hill to the property was not brilliant in the rain and would not be accessible to someone with mobility issues. There was wires hanging from the wall by the tv, on arrival the hot tub was over flowing onto the balcony very slippery (quickly sorted once reported to reception) there was also a slight infestation of lady birds from somewhere. Overall an ok stay.

Property had everything we needed, was warm comfortable, perfect little get away. Brilliant staff and facilities, shop on site was also responsible priced for essentials. Close to cheddar gorge.

Stayed in March 2024

Pool hours and closing for lunch and at 16.00 hrs Only used once because on the Tuesday had a problem with chemical balance and on the Thursday didn't open till 11.00 am. Bit disappointed with timings. Maybe these change through the season?

Clean site and all areas well maintained. Very good Wi-Fi network... Leisure facilities were good when open. Gym was very good. Easy access everything you could need in the lodge would come again.

Stayed in March 2024

Wish I booked to stay longer 🙈

Booked for 2 nights with my grandad through booking.com and I'm glad I found this place 😄 The place is kept lovely and clean throughout the park including the garden 👌 The lodge itself is comfortable, spacious, clean, the beds were super comfy and the place was warm throughout our stay All the staff we spoke to were lovely and friendly especially Tanya the lady at the reception no matter what questions or queries I had she knew the answer and was ready to help 😊 I had a deep tissue massage at the spa and waaw the best massage I have ever had would definitely recommend it and for £50 well worth money spent 👌 The pool, sauna and steam room was a lovely bonus clean throughout and plenty of space to swim and sit to relax 😊 The restaurant had plenty of seating again clean throughout and the food was spot on 👌

Stayed in March 2024

N/A

The property was clean and so peaceful. Great views. The staff were really helpful and friendly. Perfect for a romantic get away

Stayed in March 2024

very comfortable and quiet

Stayed in March 2024

Always had a lovely stay but a bit disappointed this time the hot tub wasn't ready! when we got there the hose was still in about an hr later it was over flowing over decking. Also the mattress was VERY hard and not comfortable.

The views were lovely and the lodge very peaceful..

Stayed in March 2024

Nothing

Everything the lodge was out of this world

Stayed in March 2024

The only issue we can possibly mention is the drive-in procedure. Nowadays, most resorts/hotels/b&b facilities have installed a system to register the car license plate so that the barrier opens automatically. At Cheddar Woods, we had to get out of the car and phone the reception first before the gate was opened.

We very much enjoyed our stay at Cheddar Woods and we were pleasantly surprised not only by the quiet location of the resort but also by the size and quality of the lodge. Upon our arrival, the weather wasn't at its best with gail forced wind and plenty of rain. However, as soon as we stepped into the lodge we couldn't hear anything of the storm anymore.

Stayed in March 2024

Nice clean property in a lovely location

Stayed in March 2024

The only issue we found is at night you have to have the main lights on in the van. We were playing a board game it would have been nice to have a lamp in the living area. As the unit with lights in it were quite dark. That's the only negative

Beautiful location Living accommodation very spacious Beds very comfortable Very warm The kitchen has everything you need to cook. Also washing machine and dishwasher and gas hob ❤️ Lovely bar and eatery Very close to cheddar

Stayed in March 2024

Wonderful location to discover the beauty of Somerset. Our purpose of the stay was walking.

Stayed in March 2024

Reception went home early, so security was manning it. Unable to provide information I needed but very pleasant guy. Also contacted booking.com by email about extending stay before arriving and didn't receive a reply.

Beautiful lodge with fabulous views, even from the bed. Immaculately clean and a perfect base. Lovely bathroom.

Stayed in March 2024

The boiler in the lodge went off a couple of times and we had to reset it.

The site the clubhouse the lodge the bedding in the room.

Stayed in March 2024

Nothing

All

Stayed in February 2024

Nothing!

Everything! Bloody brilliant!

Stayed in February 2024

When we initially booked, we tried to cancel and the property outright refused. If you try and call the helpline, you get put through to a directory that offers no help. Beware that when booking! The on-site facilities are a bit small and need expanding. We could never get in the pool as it was always really full and the arcade area always had teens and kids in it, so we could never use the bowling machine or snooker table. I’d also say the on-site shop is very limited. I have coeliac disease and there was very little that was gf. You really need a Freeform corner for dietary issues.

Exceptionally clean, convenient location and free parking. Checkin was straightforward and the site was secure.

Stayed in February 2024