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  5. Reviews of DoubleTree by Hilton Manchester Piccadilly

Reviews of DoubleTree by Hilton Manchester Piccadilly 4 stars

One Piccadilly Place, Manchester, M1 3DG, United Kingdom

#53 of 111 hotels in Manchester

Guests' Choice

Review score

Based on 4007 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Perfect city centre location.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The disabled spaces in their car park were blocked/being used for storing building supplies during refurbishment work. This was cleared by check-in time, however I'd managed to get on street parking beforehand. The staff went out of their way to rectify this, but it's totally unacceptable in this day and age for it to have happened in the first place.

    Perfect location for what I wanted from Manchester city centre. Large, comfortable and clean room.

    Stayed in February 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Breakfast coffee on the weak side.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Good quality business hotel
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night

    The breakfast buffet was expensive - for that, I don't expect corners to be cut by providing nasty cheap sausages. This is a key thing for business hotels I feel. I will be inclined next time to eat outside the hotel.

    Room was extremely clean and I appreciated the excellent shower

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Good base near everything for a weekend trip
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower could use a non slip mat. On Sunday evening we were kept awake (friend staying in another room) until half 1 by a person shouting constantly in the street. Not the hotel’s fault (hopefully) but maybe a factor in choosing location.

    Hotel was fresh, clean and anonymous. Big bed, good bathroom.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Convenient and comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    A little expensive

    Convenient location in central Manchester and close to rail station. Staff at reception were exceptionally helpful when looking for places to visit in the city.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    great location and easy access from train station
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    parking not available that week

    great location, nice room

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Great location, 2 mins walk from the station. Friendly staff and nice food.
    • Leisure trip
    • Couple
    • Deluxe Corner King Room
    • Stayed 1 night

    Despite turning the heating right down, our room was very warm, so had to open the window which was straight onto the Main Street - so noisy.

    We ate dinner on arrival - the menu had some good options and the staff were very friendly. There was also a great choice at breakfast. Our room was a good size,

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Per above

    Very good and clean & helpful

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Excellent location, clean, good staff and good breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The view from our room was not particularly attractive but this was not really an issue.

    The hotel was perfectly located for our needs. The room was perfectly adequate and very clean. Staff were friendly and professional. Breakfast was excellent.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was only one chair in the bedroom. Better lighting is needed in bedroom and there was no bedside table on one side of the bed. Breakfast: Porridge was very poor and only luke-warm. Prunes would have been welcome.

    Location, staff were friendly.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great location, great food, great customer service.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Breakfast was fantastic and very fulfilling. Location was great.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    enjoyable stay
    • Leisure trip
    • Group
    • King City Suite with Sofa Bed
    • Stayed 1 night

    The shower gel, shampoo and conditioner were attached to the wall (completely understand why) but over the bathtub and not in the shower which meant having to walk in and out of the shower whilst soaking wet if you wanted to use them! The staff member who sat us down for breakfast was abrupt and rude and stated "we're busy today so we'll need your table back soon". There were plenty of empty tables and he could have been much more professional and polite in informing us they needed the table back quickly.

    Our suite was newly renovated with a fully stocked mini bar. Comfortable beds and a bathroom that exceeded expectations in terms of size, and cleanliness. Plenty of room and nice views. Really central location and breakfast was nice with lots of options.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to blow you away. Fine but forgettable.

    This is a solid, no risks hotel. Ideal location for the train station or most of the central hotspots.

    Stayed in February 2024

  • Reviewed: 22 March 2024

    8.0
    Really good hotel
    • Business trip
    • Couple
    • Deluxe Corner King Room
    • Stayed 1 night
    • Submitted via mobile

    One member of staff at reception was just really unhelpful, not very welcoming and I am unsure why.

    The rooms were very spacious. The breakfast is the best hotel breakfast I have ever had!

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Good stay at a very comfortable hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Check in was quite slow

    Brilliant location near Piccadilly station. Rooms are spacious and comfortable, great buffet breakfast.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location was good.food was excellent and staff were very friendly as always,we have had 4 breaks away and always stay at the hilton always a friendly place to stay

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Ok in general
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    elevator, parking, facilities

    breakfast, location, stuff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Great place for an overnight stay in Manchester.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Hotel room faced out onto the tram line which was annoying as it disturbed our sleep.

    Location was excellent. Very central and within easy walking distance of restaurants and bars. Easy to get to the university. Parking at Q Park was good too.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    None.

    Near the train station. Clean room. Good facilities.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    It is convenient
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Overall it is acceptable.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Great stay at city centre hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We were in room 308 and the toilet’s flush was very stiff, so might want to be looked at.

    Great location, friendly staff, very comfortable bed. We loved the welcome cookies! And a delicious buffet breakfast.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Satisfactory
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been more varied Furniture was old, Room service menu could have had more options

    Close to place of work Comfortable bed Friendly staff

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Would recommend to anyone wanting to visit Manchester
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit awkward and expensive on top of the hotel stay.

    Loved the service. Received a fresh warm cookie on evening arrival! the room was very clean and comfortable.

    Stayed in February 2024

Showing 1 – 25

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