1 Queens Road, Shanklin, PO37 6AN, United Kingdom
#7 of 28 hotels in Shanklin
Guests' ChoiceBased on 326 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Eben
United Arab EmiratesNot really anything to complain about but the serving staff at breakfast could be friendlier
Great setting and very clean
Stayed in May 2024
Reviewed: 5 May 2024
Lago
United KingdomRooms alitle chilly.
Great location with superb views of the sea. Comfy rooms and excellent breakfast. Friendly helpful staff.
Stayed in April 2024
Reviewed: 28 April 2024
Jacqueline
United KingdomSmall room.
Stunning location. Breakfast staff very friendly. On-site parking.
Stayed in April 2024
Reviewed: 28 April 2024
Devries
United StatesThe only con would be many stairs. However carpeted and rails. Without luggage not difficult. The staff did help me with my luggage. Great service.
Excellent views. Internet was good. Excellent breakfast and drinks. Plenty of places to sit and relax. The bus is close and easy to use. Very inexpensive. I worked remotely and went touring.
Stayed in April 2024
Reviewed: 25 April 2024
Elizabeth
United KingdomVery good breakfast. Wide choice. Well prepared.
Stayed in April 2024
Reviewed: 21 April 2024
Simon
United KingdomNothing at all, can't fault them at all
Location, room, breakfast was lovely, very accommodating, went above and beyond, I sent a parcel for them to decorate the room as it was mine and my partners anniversary and I planned of proposing and they were more than happy to help. Would definitely stay again!
Stayed in April 2024
Reviewed: 19 April 2024
Jennifer
United KingdomAll good
Attention to detail. Excellent choice of breakfast. Speedy service and good quality food. Seaview with balcony room great
Stayed in April 2024
Reviewed: 16 April 2024
Dawn
United Kingdomnothing, everything was great, location was fantastic
the room was directly in front of the sea, so we could watch all the big container ships go in and out of the Channel wonderful well kept gardens, room was fabulously clean, all staff were great.
Stayed in April 2024
Reviewed: 14 April 2024
Martin
United KingdomEverything and the bar
Stayed in April 2024
Reviewed: 13 April 2024
Zahoor
United KingdomNot a dislike, there were no heaters in the room so we couldn't put them on when required.
Staff were nice and friendly. Rooms and hotel in general were clean. Location is perfectly close to the beach and town centre.
Stayed in April 2024
Reviewed: 9 April 2024
Jacqueline
United KingdomNothing
Everything was perfect. Lovely room, wonderful breakfast and a great location. The cafe menu was a bonus as the pubs and restaurants get very busy during school holidays and when there are performances at the theatre.
Stayed in April 2024
Reviewed: 8 April 2024
Clare
United KingdomNothing. Everything was perfect for me.
This lovely hotel is in a great location overlooking the sea at the older end of shanklin village. It’s really well kept with everything I needed in the spotless room. It’s an easy walk into Shanklin, where there’s a nice Italian restaurant and a few good pubs. Breakfast was good and staff friendly and helpful. I’ve stayed here before and hope to stay here again before too long.
Stayed in April 2024
Reviewed: 4 April 2024
Francesca
United KingdomThe only tiny thing that was a bit annoying was the WiFi. You had to sign in every time your phone locked
Breakfast was amazing, the room was cosy but I wouldn’t call it small. It was very clean and comfortable and I loved the little touches of bottled water, hot chocolate and biscuits. The small bar was also really cute and well stocked. Great location too with easy walks to the beach.
Stayed in March 2024
Reviewed: 2 April 2024
Simon
United KingdomNothing
Staff were amazing Room was large and spacious and we were given biscuits for our coffee each morning Breakfast was quality and very good choice Shower was amazing
Stayed in April 2024
Reviewed: 1 April 2024
Lakshapathi
United Kingdomnothing
good breakfast.
Stayed in March 2024
Reviewed: 27 March 2024
Linda
United KingdomLots of stairs to climb! and our room was very small but then we had chosen a ‘cosy’ room.
Wonderful location and a fantastic view from our room. Lovely breakfast- especially the omelettes. Basket meals also very good.
Stayed in March 2024
Reviewed: 12 March 2024
Leanne
AustraliaThe genuinely kind staff
Stayed in March 2024
Reviewed: 8 November 2023
Susan
United Kingdomnothing
Location, Staff, hotel very clean and beautiful gardens. Having the availability of early evening hot snacks was a really good idea and reasonably priced. Parking available onsite which was brilliant. Great breakfast on offer
Stayed in October 2023
Reviewed: 17 October 2023
Ernest
United KingdomNothing to dislike
Very nice hotel, lovely breakfast and very accommodating staff
Stayed in October 2023
Reviewed: 13 October 2023
Barry
United KingdomTelevision reception was poor at times
The choices for breakfast were excellent. We had one evening meal which was excellent and the service was good.
Stayed in October 2023
Reviewed: 12 October 2023
Robert
United KingdomPillows on bed
Had to leave before breakfast but the staff catered fro me by way of a breakfast bag which was a nice touch. Location is great
Stayed in October 2023
Reviewed: 8 October 2023
Timothy
United KingdomWe would have liked to be able to open the window more as it was warm. The TV had an issue but that didn’t bother us, as were used the wi-fi.
The hotel was very clean, and was quiet at night. There was a bar available which was nice. The breakfast was good and the ingredients tasty.
Stayed in October 2023
Reviewed: 14 September 2023
Deltastace
United KingdomThe stairs, alot of stairs when your room is on the top floor
Location was brilliant, staff great, choice of breakfast was excellent
Stayed in September 2023
Reviewed: 12 September 2023
Ian
United KingdomAs far as the hotel and staff were concerned, they were excellent, there was nothing we didn't like. We have already booked again for next year.
The breakfast choice was excellent and the hot food was cooked perfectly, not overcooked or dried out as at some hotel establishments. The room was spacious and clean with good ventilation in what was the hottest week of the year. The range of restaurants were only a short five minute walk away for the evenings if you didn't want to eat in, but it is necessary to book in advance.
Stayed in September 2023
Pozzuoli, Italy
Barcelona, Spain
San Diego, USA
Saint Augustine Beach, USA
Houma, USA
London, UK
Düsseldorf, Germany
Siliguri, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content