Thornton House, Thornton St, Newcastle upon Tyne, NE1 4AT, United Kingdom
#28 of 149 Holiday rentals in Newcastle upon Tyne
Guests' ChoiceBased on 443 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.5
Value for money
8.8
Free WiFi
8.5
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End of dialog contentReviewed: 7 June 2024
Samantha
United KingdomThe staff are super friendly and so lovely to talk to and will do anything to make you feel at home and welcome. Check in is always really easy and the fact that there is secure parking is a huge plus, meaning not worrying about leaving the car untouched for a few days. Rooms are always super tidy and always have extra towels, pillows in cupboards in case need/ wanted. With the recent hot weather we've been having it was a lovely touch to walk in and find a fan was already in the room for our arrival. Cant wait to stay again.
Stayed in June 2024
Reviewed: 7 June 2024
Catherine
United KingdomThe beds were not very comfortable and I couldn't get the shower in the en suite to get hot. I just used the other shower which was great. Didn't spoil out trip though.
The location was excellent, very central to everything and very quiet at night. It was spacious and had everything we needed. Would recommend Newcastle, very friendly city. We were met by a friendly host.
Stayed in May 2024
Reviewed: 4 June 2024
Jane
SingaporeNoises from the road. Noises from people outside of hotel from about 3 am to 4 am.
Location as good. Staff was friendly. I liked her.
Stayed in June 2024
Reviewed: 29 May 2024
Helen
United KingdomThere is currently building work going on at the location which is quite noisy and a bit intrusive.
I've stayed at Premier Suites on previous visits to Newcastle so this was a repeat visit. The location is excellent, just five minutes walk from Central station. It's not a particularly quiet location due to the proximity of pubs and being in the city centre but we were in an apartment at the back of the building which is quieter than at the front. The apartments are always clean and well equipped and the reception staff are always super friendly.
Stayed in May 2024
Reviewed: 24 May 2024
Ruth
United KingdomApartment appeared a little 'tired' as it is waiting to be refurbished. However, it was very clean, comfortable, secure and well equipped.
Large comfortable 2 bed 2 bathroom apartment (we had booked a 1 bed, 1 bath apartment), with good facilities.
Stayed in May 2024
Reviewed: 23 May 2024
Marion
United KingdomBad smell in lounge Broken coffee machine Broken window latches
Location Comfortable bed
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomWould prefer a King size double. Beds a little small. A shame work was being done on the building during our stay but we were out for most of the day so it didn’t impact too much. A few picture on the wall would make the lounge area feel more homely.
Spacious beautifully clean apartment.Very friendly and accommodating staff. Well equipped. Easy check in. Option to leave bags if leaving the city after check out time. Good central location. Nice to have two keys
Stayed in May 2024
Reviewed: 24 April 2024
Caroline
United KingdomTv a bit temperamental. Scaffolders started work outside quite early
Everything you need with lots of space and good location
Stayed in April 2024
Reviewed: 16 April 2024
Dave
United KingdomBrilliant staff and service, great location.
Stayed in April 2024
Reviewed: 6 April 2024
Richard
United KingdomHint of a smoke smell that had been covered up by a spray
Two double bedrooms, one ensuite. Easy to use cooking facilities and comfy lounge. Perfect location for our needs. Out for early evening meal down town followed by James Blunt at Utilita. Easy walk back
Stayed in April 2024
Reviewed: 2 April 2024
Teresa
Irelanda little noisy late at night, but not too bad. the carpet in the corridor looked as if it needed a good clean.
Location was very central, apartment was lovely and cozy. had everything we needed in apartment. Staff very friendly and helpful
Stayed in March 2024
Reviewed: 27 March 2024
Samantha
United KingdomLoved everything
The amount of space was amazing, super friendly staff and the rooms were great. Lovely place. Already booked for another stay in a few months time. Highly recommend. Having it's own private parking made leaving the car was bliss.
Stayed in March 2024
Reviewed: 24 March 2024
Morrice
United KingdomGreat layout & facilities, with all required for a stay, including washing up liquid, shower gel, hand wash and hairdryer/ironing board. Spacious clean apartments within easy reach of city centred
Stayed in March 2024
Reviewed: 18 March 2024
Judith
United KingdomSome road noise from adjoining.city road. Next time I'll request a suite at the rear. Car park space unavailable this visit
Fabulous accommodation with super friendly/professional staff! They allowed us to leave our luggage and phoned me when the Suite was ready, Perfect. Great communication throughout. Suite delivered once again!
Stayed in February 2024
Reviewed: 18 March 2024
Sarah
United KingdomNothing
The staff were super friendly, apartments clean, spacious and have everything you need.
Stayed in March 2024
Reviewed: 18 January 2024
Sean
United Kingdomna
very warm welcome , rooms are quite . Great location .
Stayed in December 2023
Reviewed: 29 December 2023
Michelle
United KingdomNothing
The location was very good the apartment was spacious. Staff were excellent good communication prior to arrival and during our stay.
Stayed in December 2023
Reviewed: 29 December 2023
Ashley
United KingdomShower in en suite faces the door so you flood the bathroom if you turn it on without realising
Very central, easy entry, warm, safe, secure, good kitchen and space
Stayed in December 2023
Reviewed: 27 December 2023
Chaitanya
United KingdomProperty is very clean and it is at the strategic location, just 2 min walk away distance to city centre. We enjoyed our stay.
Stayed in December 2023
Reviewed: 17 December 2023
Rashna
United Arab EmiratesBeds were a bit high for my 70 year old mother who is only 5 ft tall. The hot water in the showers would sometimes stop.
We were in a spacious 2 bedroom apartment which had all the kitchen appliances. Great location. Close to central station and Christmas market.
Stayed in December 2023
Reviewed: 14 December 2023
Edwin
SingaporeBed was a bit worn down
Location is good, 5 mins from train station.
Stayed in December 2023
Reviewed: 12 December 2023
Andrey
RussiaWhile the apartment has some charming features, some of the furniture appears dated and the shower could benefit from an update.
This apartment is spacious and well-located, with excellent proximity to the central station.
Stayed in December 2023
Reviewed: 5 December 2023
Michele
United KingdomSound proofing not very good, street noise annoying at night
Excellent location, walking distance to shops & restaurants. David in reception was very friendly and helpful. Apartment was well equipped, spacious & comfortable. Good parking available
Stayed in December 2023
Reviewed: 5 December 2023
Ann
United KingdomLocation was perfect..spotlessly clean,plenty space reception very friendly and allowing us a later check out wasn't a problem. Would definitely stay again
Stayed in December 2023
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