Britannia Way, Ocean Drive, Edinburgh, EH6 6JJ, United Kingdom
#100 of 167 hotels in Edinburgh
Guests' ChoiceBased on 5042 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.3
Facilities
8.1
Staff
8.8
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Aamna
IndiaBreakfast buffet is the same everyday
Very comfortable bed and clean property
Stayed in April 2024
Reviewed: 3 May 2024
Ruth
United KingdomGood location
Stayed in March 2024
Reviewed: 28 April 2024
Charlie
United KingdomPillows were a bit too firm for me
Location was great for the visits we had planned
Stayed in April 2024
Reviewed: 27 April 2024
Jemima
United KingdomThe shower hard to work Parking a bit expensive
Staff friendly good location Breakfast was nice, apart from eggs needs seasoning.
Stayed in April 2024
Reviewed: 26 April 2024
Dave
United KingdomCar parking prices expensive still at the owner's risk.
Room, breakfast,staff, access to tram service
Stayed in April 2024
Reviewed: 23 April 2024
Kathy
United KingdomWe were a group of 4 and we all felt that smokers should not be allowed to smoke right outside the entrance and felt there should be a smokers hub placed away from the doors. The smoke was unpleasant.
Location was great for britania visit and foodhall etc. A visit to McChans chinese was good. Room was clean. Comfy bed. Staff were amazing and helpful. There is a large tv in the bar so we watched the football with a beer or two. Parking was good although there was a fee of 20.00 for 2 nights. Breakfast was ok but avoid busy times. Would definitely return to this hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Shirley
United KingdomA bit to far from the city centre
Breakfast was very good and the room was fine also it was just a little from the city center and no much yo do at night but all in all ot was ok
Stayed in March 2024
Reviewed: 23 April 2024
James
United KingdomNo drawers or shelves in bedroom to store clothes, had to use suitcase.
Location good for our purposes. Staff friendly and helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Colin
United KingdomCost
Location
Stayed in February 2024
Reviewed: 22 April 2024
Jacqueline
United KingdomThe sound proofing needs to be addressed
Everything
Stayed in April 2024
Reviewed: 22 April 2024
Eleanor
United KingdomRoom 6 was quite noisy due to a chiller cabinet outside the room which had a constant annoying noise that we could hear in the room. I did report this to the staff in the morning and they were very apologetic. Said they would note this in their system. We’ve stayed at the hotel before and everything was first class, just a shame about this stay. I would however return.
Great breakfast and staff were excellent
Stayed in April 2024
Reviewed: 21 April 2024
Christie
United KingdomRoom was noisy fan going all night kept me awake, no instructions on how to turn it off
Location,.
Stayed in April 2024
Reviewed: 21 April 2024
Robin
United KingdomQuite expensive
Convenient and near relatives
Stayed in April 2024
Reviewed: 19 April 2024
Mehmet
TurkeyThere was a bad smell when we entered the room. Check-in time is 15:00. It is not useful for the tourists.
The tram station is infront of the hotel. You can go easişy to city center in 15 mins. It is good that the breakfast is included to toom price.
Stayed in April 2024
Reviewed: 16 April 2024
Sandra
United KingdomQuality of breakfast food could be better.
Good location, clean and comfortable. Cheaper parking compared to elsewhere.
Stayed in April 2024
Reviewed: 15 April 2024
Agnieszka
PolandIt'd be nice to have a more diverse breakfast.
Excellent location: tram to city centre (and direct to airport and railway station) just on the other side of the street. We had two rooms on different sides of the building: one was refurbished and the other was quite old. The two rooms were comfortable. The hotel offers exactly the level of service you can expect from this particular chain. Parking is available (in front of the hotel or in the mall as opposed), but you must pay additionally.
Stayed in April 2024
Reviewed: 14 April 2024
Karen
United KingdomLocation was excellent and very accessible for trams, local restaurants and shops. Staff were very friendly and professional and room was modern and comfortable. Breakfast was excellent and always well stocked.
Stayed in April 2024
Reviewed: 13 April 2024
Ahmed
IraqIt’s a little bit far from city center.
It was clean, comfortable, very friendly and cooperative staffs, very good breakfast, near to tram station
Stayed in April 2024
Reviewed: 13 April 2024
David
AustraliaLack of ventilation in the bathroom with subsequent mould issues. The lift was very slow.
There was plenty to choose from for breakfast. One thing I must mention, is that 'Sheila' worked tirelessly in keeping the dining clean and clear of breakfast dishes. The bed was very comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Mark
United KingdomAll good
Very comfortable bed in a decent sized room Breakfast was good Staff were friendly and professional
Stayed in April 2024
Reviewed: 11 April 2024
Josephine
United KingdomA bit far from the town center. But you had a good access of transport.
The room is clean & very relaxing,the breakfast are good. You have varieties of food. The breakfast room are spacious. The staffs are friendly.
Stayed in April 2024
Reviewed: 8 April 2024
Arthur
United Kingdomnothing
room breakfast and location all good
Stayed in March 2024
Reviewed: 8 April 2024
Gillian
United KingdomMaybe a few more hands to help clear tables during busy times.
The breakfast was included in the price not an addition charge. The breakfast had a good choice of fruit, cooked breakfast, cereals, rolls, juices and hot drinks.
Stayed in April 2024
Reviewed: 8 April 2024
Kerry-ann
AustraliaCrowded at breakfast
Convenient to Leith
Stayed in April 2024
Poznań, Poland
Peccioli, Italy
Schaumburg, USA
Champoluc, Italy
Zakopane, Poland
Fukuoka, Japan
Hachinohe, Japan
Playa del Carmen, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content