3 West Quay Road, Southampton, SO15 1RA, United Kingdom
#31 of 35 hotels in Southampton
Guests' ChoiceBased on 4953 hotel reviews
6.9Cleanliness
7.6
Comfort
7.4
Location
8.5
Facilities
6.8
Staff
8.1
Value for money
7.4
Free WiFi
7.6
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End of dialog contentReviewed: 23 April 2024
Kevin
United KingdomQuite noisy, the window did appear to shut correctly and there was a draft.
Stayed in April 2024
Reviewed: 22 April 2024
Kathie
United KingdomNothing negative to say
The breakfast was good, plenty of choice .
Stayed in April 2024
Reviewed: 21 April 2024
Emma
United KingdomNoisy when you open the window No kettle in the room and we’re not able to order a coffee in the morning
I liked that there was a lift, the bed was comfortable and it was clean. I mostly liked the helpful staff who went above and beyond to help and in particular Pedro who was working the night shift. All the staff were excellent
Stayed in April 2024
Reviewed: 18 April 2024
Ricky
United Kingdombreakfast just so-so
price and location
Stayed in February 2024
Reviewed: 18 April 2024
Dennis
United KingdomLimited facilities in hotel of stuff around
Great location for going out of docks in South Hampton. About 10 min drive Cheap and clean.
Stayed in April 2024
Reviewed: 18 April 2024
Malcolm
AustraliaThere was no room for luggage. We had our bags on top of each other near the bedhead so we could get in and out of bed.
Location was good. Clean room. Staff lovely. Breakfast was ample and tasty. Unusual shower cubicle, actually in the room.
Stayed in April 2024
Reviewed: 17 April 2024
Fashuyi
NigeriaCentral
Security
Stayed in April 2024
Reviewed: 16 April 2024
Shaexia
United KingdomIt was a cheap night stay but it’s all you need a clean room with a bathroom.Fit the purpose, staff were friendly and the location is great.
Stayed in April 2024
Reviewed: 14 April 2024
Katrina
United KingdomLooked like a non smoking floor but the corridor smelt like someone just smoked weed.
It was good value for money.
Stayed in April 2024
Reviewed: 14 April 2024
Abigail
United KingdomNothing for the price we paid
It was.a choice of economy. The room is very basic but the bed so comfy and we only wanted To go to a concert sleep and go home. We didn't want luxury or fuss. We expected basic and got basic but the room was very clean and the bed very comfy
Stayed in April 2024
Reviewed: 14 April 2024
Marc
United KingdomTV was small and windows don’t open far enough. The lift is a faff about from ground floor as the card thing doesn’t always work first time. But these are no big deal.
Was decent enough, get what you pay for. Clean etc.
Stayed in April 2024
Reviewed: 13 April 2024
Imbru
United KingdomThe room very cold AC makes to much notice that we can't sleep with it on and constantly blowing cold air no matter what temperature you put it on
Good location, clean hotel and spacious room. Nice staff and polite
Stayed in April 2024
Reviewed: 12 April 2024
Pádraig
IrelandStaff were very helpful and it had great access for the railway station.
Stayed in April 2024
Reviewed: 11 April 2024
Rogerprentice
United KingdomNeeded to hire a kettle from reception.
Clean, comfortable bed.
Stayed in March 2024
Reviewed: 8 April 2024
Kristina
GermanyClean and affordable
Stayed in April 2024
Reviewed: 7 April 2024
Michael
United KingdomVery basic
Good location, central, staff very helpful
Stayed in April 2024
Reviewed: 6 April 2024
Busia
United KingdomCorridors smelling of smoke, making it difficult to breathe
Staff were brilliant, easy to follow instructions
Stayed in April 2024
Reviewed: 3 April 2024
Julian
United KingdomLack of coffee making facility was the major annoyance - really need coffee in the morning!
Basic but everything worked - good shower
Stayed in March 2024
Reviewed: 3 April 2024
Murat
United KingdomThere were not enough cleaning materials in the rooms and toilet.
The staff were very nice and helpful
Stayed in April 2024
Reviewed: 1 April 2024
Simon
United KingdomOne very rude cleaner
Location, comfortable bed reasonably priced
Stayed in March 2024
Reviewed: 29 March 2024
Eileen
United KingdomThe room was cold and even after putting the heating on full for few hrs the temperature didn’t rise more than 1 degree. The window of the room had been left open when we arrived so the room was already cold I ended up using the unused towels to help keep me warm so I could sleep.
Perfect as was close to the Cruise port and also had a few shops around which was handy as I had forgot a few things. Also had a few restaurants and fast food outlets nearby.
Stayed in March 2024
Reviewed: 25 March 2024
Asier
United KingdomRooms are very small
Close to the port
Stayed in March 2024
Reviewed: 24 March 2024
Sam
United KingdomThere were no hot drink making facilities in the room but I believe these could be obtained from the reception for a deposit. The hotel is right next to McDonalds so a hot drink could be obtained from there.
Stayed for one night before sailing to the Isle of Wight, and chose this hotel as it was dog-friendly. The bottom line was that it's cheap and cheerful. Ok so there are no mod cons but you don't expect that at this price. The bed was extremely comfortable, the shower hot and powerful and the room was clean.
Stayed in March 2024
Reviewed: 22 March 2024
Carolyn
United KingdomThe pillow on the bed was like resting your head on concrete.
The staff were excellent. Great that we could store our luggage until we were able to check in. The room was nice + clean. Tea and coffee facilities on site and breakfast for an extra charge too.
Stayed in March 2024
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