Bit of a smell in the bedroom ensure.

Comfortable and relaxing.

Stayed in March 2024

Dust on head board's rooms could do with a face lift bath room needs updating

Very nice staff lift warm , food very good 😊

Stayed in April 2024

Breakfast was very good. Location is blissful and so relaxing. Bar had a homely, welcoming feel. Loved the history illustrated in the bar.

Stayed in April 2024

Mattress was way to firm for us and we didn't get a great night's sleep and some areas of the hotel would benefit from modernisation, although the room itself was up to date. (I refer to corridors, staircases and bathroom being tired] but, it was clean and tidy which is the most important thing. It's worth noting that at the time of our visit some decorating works were being undertaken so the hotel management may already be addressing these aspects.

Great hotel in a wonderful location right on the riverbank. Very friendly staff and great food.

Stayed in April 2024

Water in the shower could’ve been hotter

Cosy and affordable place

Stayed in April 2024

Staff excellent looked after us facilities fantastic

Stayed in April 2024

Room was warm & comfortable and had recently been renovated. A good selection of food for dinner and at breakfast.

Stayed in April 2024

Shower was super hot no matter what setting you put it at.

Friendly staff, clean rooms, great food.

Stayed in April 2024

Bed could have been more comfortable and as is my general complaint with hotels it was too warm.

Staff were all very friendly and helpful from reception to bar staff to restaurant. The food was very good as was the service. The room was clean

Stayed in April 2024

The staff were extremely helpful and welcoming. The food was very good. Beautiful location beside the river. I loved the 100 year-old but perfectly working lift.

Stayed in April 2024

Nothing I dind't like.

Staff very attentive. Restaurant food was excellent. Open fire in bar area provides great, relaxed seating experience. Very dog friendly, treats, bowl and sleep mat provided in the room. Room / ensuite very clean and comfortable. Electric vehicle charging a great bonus and very convenient for exploring local area. Great location with lots to explore in the local area.

Stayed in April 2024

Dogs. Neighbours left a dog in their room , and it was howling. On the other side of the hotel a dog could be heard barking , as left in room. Dogs barking in the restaurant . Maybe Dogs can be in the bar , but not the restaurant for me. Room was quite small , Internet wouldn't work , as our devices said it wasn't safe. Wouldn't stay again , mostly because of people not being responsible for their Dogs, they insist on bringing.bathroom light went off about 10 seconds after entering . Don't know why !

Location, food , lovely staff

Stayed in March 2024

Bathroom old and badly repairs attempted

Hotel good. Room good. Food excellent. Bathroom not so good Needs modinisied x

Stayed in March 2024

The receptionist Angel was not very helpful on arrival, a smile goes a long way, and even though hotel states ALL rooms dog friendly I didn’t find out that the room I booked wasn’t dog friendly until my arrival and my daughter had to take my dog which was a 13 year old westie who occasionally takes fits in with her, so not the most ideal situation . I was told by the receptionist I should have read the hotel confirmation from them, even though their own website states the same? So if they knew I had a dog, put me in a dog friendly room, and not the room I booked which I thought was a dog friendly room. We had 4 rooms booked 3 of us had dogs. Shower cubical was very narrow, so if your of a larger size it would be difficult to get in and close the door, let alone bend down to retrieve your shower gel. However I would book to stay there again having learnt a valuable lesson to not trust what is advertised and speak to someone from the hotel, then it would not have caused the stress to the start of our family get together for my dads surprise birthday.

Breakfast ok but was over priced for what there was, cold coffee on the first morning as the urn wasn’t working properly, then cold temperature of the water for tea on the second morning, breakfast was late in coming out and served on a very cold plate. Manager and waiting staff were all lovely and very attentive and cleaning staff also kept the rooms clean and tidy. Evening meals on both nights were lovely. Good water pressure and temperature in the shower. Bed comfortably and room warm.

Stayed in March 2024

The hotel is great. However, the open stairs are looking a tired.

The location and staff are great. The food is good too. The rooms are very comfy.

Stayed in March 2024

Amazing location right on the edge of the river in Killin. Historic and atmospheric hotel

Stayed in March 2024

We stayed for two nights, but the room was not cleaned after our first night. Beds were not made or towels changed which we would except when staying in a hotel. Bar area is very small

Staff very friendly and welcoming. Lovely location, and view of the river from our room. Food was good and service in the restaurant was quick

Stayed in March 2024

Breakfast and cleanliness wasn't great the bathroom walls were all streaky. Bathroom floor was lifting up at shower not great if your in your bare feet

Breakfast wasn't great. Fresh fruit consisted of an oranges and apples. Banana on first day was brown and there was only 1. We were there 4 nights and got a banana once.

Stayed in March 2024

We have informed staff that the shower is not working and we're waiting most of the day for someone to come and fix it. There was noone to do it until we checked out.

The location is amazing. The hotel was very clean. The restaurant is amazing.

Stayed in February 2024

Reception staff were quite unhelpful

Nice location handy for walk I was doing

Stayed in March 2024

Breakfast was good but occassionaly felt a little rushed as the hot food order was taken and served quickly not allowing time for cereal/ fruit etc.

The staff were all friendly and helpful. The room was clean and tidy. The food was great with a varied menu catering for most. The 1920s lift was quirky but lovely to see it in working order.

Stayed in March 2024

Food disappointing and staff attitude and poor communication

Beautiful location and appearance

Stayed in March 2024

Reception could have been more welcoming and other staff could have been cheerier.

Breakfast excellent. Room nice and warm. Plenty hot water.

Stayed in March 2024

Nothing

Nice breakfast

Stayed in February 2024