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  5. Reviews of Manor Hotel

Reviews of Manor Hotel 2 stars

23 Nevern Place, Kensington and Chelsea, London, SW5 9NR, United Kingdom

#905 of 1,006 hotels in London

Guests' Choice

Review score

Based on 564 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    8.6

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 4 May 2024

    5.0
    Acceptable for one night, but the room was tiny.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    Very poor flow of water in the shower - barely adequate. No plug in the wash basin, making wet shaving difficult. Mirror above the wash basin was very low, again making shaving difficult. No tooth mug for rinsing after brushing teeth. Bed was OK, but the mattress was definitely past its 'best by' date, and needed to be replaced. Steep, narrow staircase between the second and third floor.

    Very helpful staff. Everything in the room was clean and in working order. Two decent towels provided. Tea and coffee-making facilities provided, including an adequate number of milk pots (lots of places don't supply enough). No noise. Very convenient for Earls Court Underground station.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 5 nights

    The toilet facilities are a bit old and not in the best condition anymore, but sufficient for our stay.

    We were a school class traveling with students and teachers. The staff at the hotel were very friendly, forthcoming and helped us to organise the best possible room situation, for which we were very thankful! The hotel is in close proximity to restaurants, cafés and the next tube stop is also only a few minutes away. We would definitely book the hotel again.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Great location, very close to subway and Hyde park
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The shower unit was in mould and the room was dusty

    Convenient location.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 7 nights

    cleaning of the common bathroom and toilets was below all standard

    Good location,

    Stayed in March 2024

  • Reviewed: 24 April 2024

    7.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are very considerate my cousin visit a couple of our hours to chat they allowing me.

    Staff are friendly

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    Ok but not great
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The building has potential but is outdated The room had only a small heater which was not enough I tried to find a new one but the reception is always empty

    The room was ok quite big for a small room and quite clean The location is nice

    Stayed in April 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights

    Bathroom location

    Bed

    Stayed in March 2024

  • Reviewed: 16 March 2024

    5.0
    A nice place to stay
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom
    • Stayed 1 night

    No toilet paper. Not even a bit.

    The hotel is in lovely neighbourhood with Vicorian terraced houses, close to the tube. Next to it there is a very good breakfast spot with British food, a nice pub where you can eat and chill in the evening. There was an electric kettle and a lot of tea, coffee, biscuits and even milk in the room. Fresh towels and toiletries. Free wi-fi. You can charge your phone via USB slot.

    Stayed in March 2024

  • Reviewed: 24 January 2024

    7.0
    Good hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Cleanness behind the bed was all dusty not all bad but some places in the room could be cleaner

    Good room nice bathroom good space decent room for a night

    Stayed in January 2024

  • Reviewed: 19 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Staff is friendly facilities could have been better improved However not bad for short stays....

    Stayed in December 2023

  • Reviewed: 14 December 2023

    7.0
    Surprisingly decent
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Only point of contentiousness for cleanliness was the kettle which was visibly dirty on the inside. The bathroom adjacent to it had mild mold damage on the ceiling but certainly not as bad as previous reviews suggest and far from a health hazard. The shower temperature was either extremely hot or cold, no in between. Must be said however that the toilet and shower area itself were fairly clean given they are common areas. The stairs and general reception area were dated but nothing major.

    To be honest, I was surprised given some of the reviews. Having read the previous comments, I was expecting to stay in a dirty, mold infested prison. However, to be honest, this was not my experience. Our room was a triple room on the third and top floor and was actually very clean. No visible mold in the room. The sheets were fresh. Bizarrely there was a sink present but given there was no private bathroom, that was actually quite useful. The heating functioned almost too well and the room was toasty, which is nice in winter. The guys at reception were actually really nice. Unlike previous commenters have suggested, we were allowed to leave our bags when checking out and the staff at reception could speak English. Also, regarding the smell other comments complained about. I would consider my sense of smell very good and would say the entrance had a light scent of cigarettes but hardly anything major as other commenters suggested. Would I recommend this hotel? Depends on the person, but this is perfectly serviceable for a stay of a few nights in my opinion.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    5.0
    Its not the best but not the worst either
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Dirty towels but I got clean one after asking, common spaces were a bit messy. I asked two roomkeys just to be sure I can get in the room. There is no staff at night. And they roomkeys dont work if they are in contact with phone.

    Friendly staff, good location. Okay in general.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    6.0
    It was okay and very near to the Underground.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    VERY steep staircase between 3 and 4th floors. Do not bring luggage if you book in here. Backpack tyope of bag is best. NOT good for bags with wheels. The first two or three flights of stairs were okay.

    Check in was okay although the hotel was unattended and locked prior to lunchtime and I could not drop my bags, Room had shower and toilet although postage stamp sized. Was clean enough.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Mouldy shower room and dirty toilet

    Location and price

    Stayed in December 2023

  • Reviewed: 27 November 2023

    7.0
    You get what you pay for, not bad not fantastic. Good for a night or two.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    small room and toilet, and my keycard didn't work upon checking in so i had to go back to the guy at reception (who was friendly) also REALLY old.

    For being the cheapest hotel in london it was really okay, and it wasn't dirty and the bed was good. There were fresh linen on it and there was a towel and coffee supplies available.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shared toilet very tight space.

    Quiet basement room,heating and shower fine.Handy for tube and buses.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Only niggle was light was broken (strobing) so room a bit dark.

    Great location (v near Earls Court tube), decent facilities for the price point.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    5.0
    It's okay for the price.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    I booked a room with a shared bathroom. For shower I had to go to the basement. The room was at the third floor. In case there is no staff at night. People shouting in other rooms.

    Location.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Bathroom Maintaince issue didn't solve
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    In my bathroom only extremely hot water was there. When I complained about that there is no response. I paid for personal bathroom but I was using common bathroom. Which personally I dont like it. May be in future I have to think about this hotel again.

    Location is perfect. Cleanliness is also good. Staff members are cooperative.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    6.0
    Only stayed one night but the staff were very friendly and very easy to find the hotel.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    small room, a lot of stairs for the shared bathroom, curtains were missing from the room.

    location, friendly staff

    Stayed in October 2023

  • Reviewed: 3 November 2023

    7.0
    I needed a decent, cheap place to stay near where I wanted to go, and this fit the bill.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    I found the room at the very top to be a tough climb! The decor was very bare-bones.

    The price was right, and the man at reception was very helpful. He carried my bags up the many, many stairs.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    7.0
    Nice.
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 6 nights

    I don't like the way the staff disturbed guest during checking out.

    I like the location and the room.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    30 pounds for parking/day )))

    Very close to underground station

    Stayed in November 2023

  • Reviewed: 31 October 2023

    6.0
    Cheap and cheerful
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was a strong smell coming from outside the window. Had to keep it shut for the smell to go away.

    Great location and cheap price. Friendly staff and comfortable room

    Stayed in October 2023

Showing 1 – 25

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