Lowe Hill Road, Wem, SY4 5UA, United Kingdom
#3 of 8 hotels in Wem
Guests' ChoiceBased on 717 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.7
Value for money
8.9
Free WiFi
8.4
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End of dialog contentReviewed: 29 May 2023
Claire
United KingdomOnly fault was asked payed for a double bed and it was 2 single beds pushed together. So when you go to cuddle partner not comfortable along the middle bed.
Easy to find. Staff all friendly helpful Mattress was so comfy. Peaceful quiet
Stayed in May 2023
Reviewed: 28 May 2023
Susan
United KingdomOur mattress wasn’t very comfortable and would recommend replacing . Our room detais stated mini bar but there wasn’t one . Staffing was an issue . Unfortinately the older woman who took our breakfast order forgot to bring it and by time we found some to ask what happened we had to go . No offer of refund for breakfast was made just apologies . I think orders should be taken using a piece of paper or ipad etc and not trying to remeber what the customer asked .
Beautiful old rectory, nice bar and dining area . Lovely garden. Lovely room . Bathroom well equipped toiletries . Good size car park
Stayed in May 2023
Reviewed: 27 May 2023
Keith
AustraliaComfortable room and bed. Beautiful views. Helpful staff
Stayed in May 2023
Reviewed: 26 May 2023
Deborah
New ZealandMy pillow and bedcover weren’t brilliant but adequate for the price.
It was very generous and the staff were very helpful - some local sourdough bread would have been fantastic.
Stayed in April 2023
Reviewed: 24 May 2023
William
United KingdomNothing.
The relaxing atmosphere and the excellence service provided by all the staff.
Stayed in April 2023
Reviewed: 23 May 2023
Sue
United KingdomWe had booked two rooms, after the grandeur of the rooms downstairs, we found our bedroom was dissapointing small and the shower room needed some tlc. Window overlooked the roof of the marquee no view of the grounds. Other room similar but had lovely views of the rear garden.
Friendly efficient Staff, especially Natalie. Rooms downstairs were beautifully done. Nice breakfast. Good value.
Stayed in May 2023
Reviewed: 20 May 2023
Charles
United KingdomLunch service was slow.
Good breakfast. Lovely setting.
Stayed in May 2023
Reviewed: 19 May 2023
Jane
United KingdomFriendly service.
Stayed in May 2023
Reviewed: 16 May 2023
Geoff
United KingdomBreakfast service slow
Super quiet location,very good nights sleep.
Stayed in May 2023
Reviewed: 12 May 2023
Richard
United KingdomNot staying another night
Hotel feel and service excellent
Stayed in May 2023
Reviewed: 5 May 2023
Stephen
United KingdomThe experience from entering the hotels are leaving the hotel was excellent staff were very very friendly the breakfast was outstanding service outstanding excellent day I would definitely stay again
Stayed in May 2023
Reviewed: 30 April 2023
Christine
United KingdomNo complaints, staff very pleasant and extremely helpful.
Great choice at breakfast, good portions, well cooked and presented, gorgeous scrambled egg. Lovely grounds, easy walk to the village pubs - 10 mins.
Stayed in April 2023
Reviewed: 28 April 2023
Stephen
United KingdomNothing
Comfortable room, very helpful and friendly staff. Excellent breakfast.
Stayed in April 2023
Reviewed: 25 April 2023
Paul
United KingdomThe post code won't get you there or the full address when using a sat nav or Google Maps.You will need to call them if you don't know the area. TV remote didn't work.
Fantastic Georgian building, great internal decor, excellent shower...both hot and powerful. Fabulous breakfast.
Stayed in April 2023
Reviewed: 23 April 2023
Jack
United KingdomTook bar snack of brie and cranberry panini - plenty of cranberry but I would have needed a microscope to see the brie, let alone taste it. However, breakfast on both mornings excellent as usual.
Usual enjoyable stay.
Stayed in April 2023
Reviewed: 21 April 2023
Tilsley
United KingdomNothing, the entire experience was great.
I’ve stayed in 4 star + hotels which didn’t have the service & even the comfort level of this hotel. It’s a lovely building, super clean, the service was great, with great communication from reception, they helped booked taxi’s late at night, they were happy to go the extra mile & a plus was having gluten free options for guests food wise. Great value for money, felt like a 4star+ hotel. Decor is in a dated style but is not dated itself, room wasn’t old or tired in any way.
Stayed in April 2023
Reviewed: 20 April 2023
Jennifer0
United KingdomNothing
It was a lovely place and the staff were very professional and friendly
Stayed in April 2023
Reviewed: 18 April 2023
David
United Kingdomvery comfortable
amazing Staff. couldn’t do enough for me.
Stayed in April 2023
Reviewed: 14 April 2023
Yvonne
Isle of ManSome of the fixtures and fittings are a little bit tired but didn’t detract from the stay. The shower curtain probably needed to be replaced as it was mouldy on the bottom but that was really the only thing we could fault.
Lovely property with a very elegant feel to it. The staff were amazing - so friendly and helpful and nothing too much trouble. They serve light snacks if you don’t want to go out for dinner which were tasty and beautifully presented. You can also get a takeaway and they are happy to provide the crockery and cutlery for you. Breakfast was lovely and you could order any combination off the menu.
Stayed in April 2023
Reviewed: 11 April 2023
Bethan
United KingdomNothing!
Nice location. Very comfortable beds. Lots of hot water. Very friendly and attentive staff. Plentiful breakfast. We will be back!
Stayed in April 2023
Reviewed: 10 April 2023
Cheryl
United Kingdomcould do with a little update on rooms but nothing major.
The staff were amazing so welcoming and friendly. lovely surroundings and good facilities
Stayed in April 2023
Reviewed: 10 April 2023
Alex
RomaniaOnly one minor annoyance happened and it was essentially my fault - cleaning staff knocks on your door each day to ask for permission to clean the room. I never needed or wanted cleaning the room, but I couldn't find one of those "do not disturb" signs to hang on the door. At the end I told this to the staff and they said I should have mentioned it, because they apparently do have those signs and they could have told cleaning staff to never knock on my door.
I've never faced that level of care from staff before. The breakfast menu isn't big, but it doesn't need to be - I ate the same thing for days and I found it very good each time.
Stayed in April 2023
Reviewed: 10 April 2023
Andrew
United KingdomNo restaurant in the evening, but the staff are very happy to allow takeaway deliveries and the provided plates and cutlery so food could be eaten in the hotel lounge
The staff were all so helpful and welcoming, nothing was too much of a bother for them. incredible service
Stayed in April 2023
Reviewed: 10 April 2023
Karen
United Kingdomnothing
A beautiful property with lots of charm. very pretty.
Stayed in April 2023
Reviewed: 5 April 2023
Keith
United KingdomBeing picky, but, having toast racks would make a worthwhile difference. Crisp toast much better than limp toast, and such a small investment.
Clean, comfortable and with character.
Stayed in March 2023
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