Parts of the building feel like they are still under renovation with stepladders, building materials etc

Location was very good, with access to the seafront, restaurants and bars. Did the job asked of it

Stayed in May 2022

The hotel felt mothballed. The décor was not great

Amazing views.

Stayed in April 2022

The property is outdated and in dire need of some refurbishments (wall paper peeling off in room, office blinds in room). The downstairs entrance smells of cigarettes.

The location was very good and they upgraded our room to a lovely sea view.

Stayed in May 2022

parking was near impossible and we ended up having to pay for parking each night

great location, quiet for a busy area, comfortable. it’s what we needed for after long walks

Stayed in April 2022

The shaving/mirror light in a dark bathroom couldn’t be fixed. No breakfast which we had booked. No restaurant service, we think it’s been a victim of Covid, but we weren’t informed that the booking offers had been changed or offered any discount or compensation.

Good location and polite staff.

Stayed in April 2022

The owner was away and there was only one member of staff on site at the time to check in. Because check-in time co-incided with the start of a Six Nations match, it took a while for someone to check me in because he was also manning the bar

Bed was very comfortable, bed and bathroom clean. Excellent location - ease of access to shops and beach. Look forward to staying again in July.

Stayed in February 2022

The hotel was soulless, the bar was so bland no wonder few people used it. There seemed no food options available for breakfast. For the price you would have expected a very good breakfast, however we booked for the location (Marriot Swansea was £8 cheaper per night).

Our room was very clean and a good size with a sea view

Stayed in February 2022

The hotel is a tired property. The rooms were small and bathroom cramped. Rooms at the back of the property smelt of sewage. There was no breakfast provided, despite being shown on the website. The prices being charged for the rooms are extortionate for what is provided. We were there as part of a wedding party so had booked 8 rooms in total, all of them had issues. The cost per night suggests a premium hotel, it is not, it is more like Fawlty Towers!

The location is perfect, this is the reason the hotel was picked

Stayed in February 2022

tired looking

location and view great

Stayed in February 2022

This is the first time we have been allocated Room 11. It is clean & well equipped until you try to use the bathroom. The handbasin is too small to wash your face or clean your teeth in, added to which a shelf has been fitted over it so you bump your head if you try! Also, the breakfast was one of the highlights of our stay, when we met other guests, shared useful info with them and the friendly staff. This time, we saw no other guests or staff so the previously warm atmosphere has left the place. We will not be staying there again!

We have stayed there for 1 or 2 nights at least three times every year for the last 8 years. The location is good and the breakfast staff remembered us and treated us like friends.

Stayed in January 2022

Communication could have been better

It was difficult to get the shower to work properly The Wi-Fi didn’t work in our room

Stayed in January 2022

Very basic for price. Bedroom window not secure. Could not shut properly as lock not working.

The locality to where I was working and walking distance to other amenities. Room clean. Shower very good.

Stayed in January 2022

room was clean and tidy but a little small and tired. guy in the bar was running everything, nice guy. in the morning however no one to be seen and no breakfast so a little dissapointed.

location is great, and room was clean and tidy with tea faclilities in the room.

Stayed in January 2022

£100 is very expensive for this hotel. small room small bed small bathroom no parking so have to pay across the road

location

Stayed in December 2021

The bed and too many stairs.

The room was very clean, bed was very uncomfortable on both parties room was cold and very high up wasn't good on the stairs, more pillows needed.

Stayed in December 2021

The Bathroom was poorly functioning and needed a plumber to fix it. The sink tap was loose. The large bath with jacuzzi didn’t work and the water was cool, so useless bath. The shower worked ok, but cool water. There was an unpleasant large stain on the chair seat.

There was no breakfast served - we had to go to a nearby cafe. The main room was spacious and had a great view and the bed was comfortable. The room was clean and the heating was put on when we asked.

Stayed in November 2021

The smell of damp and in need of a good overhaul.

Absolutely lovely friendly staff 10/10. Close proximity to everything

Stayed in November 2021

The hotel was quite run down and no food was offered.

The location was very good, in Mumbles, overlooking the sea. The staff were friendly and helpful. The room was clean. Once the staff got the boiler and radiator working , it was lovely and warm.

Stayed in October 2021

We stayed in Room 37. The bathroom was 2 steps down from the bedroom but the bathroom door had no handle and was awkward to slide open/closed which allowed no privacy. The door was wooden which would be difficult to clean. This room is only suitable for single occupancy. The shower was small and the shower head held in place with rubber bands. Clothes hanging space was a rail behind the bedside cabinet which had to be moved to reach hanging items or bags on the floor.

The staff were very welcoming on our arrival and friendly and helpful throughout our visit. Although the room was not very big it was was clean and the bed comfortable. The location was excellent and they did contact us prior to arrival to advise of road closures due to a Marathon.

Stayed in October 2021

The noise. There was nothing anywhere to inform you of the location next to the bars and the fact the hotel bar stayed open until all hours with loud music.

Fantastic location. Cleanish rooms and friendly staff

Stayed in October 2021

Dingy and run down. Nobody to check you in or out. WiFi absolutely hopeless. No breakfast available. Very noisy on the Saturday night. Chair cushion badly stained (by what!). Nowhere to park. This place really needs upgrading, and the price charged is way over the top for what you get.

The room was large and the location quite good but noisy. The staff were very pleasant and friendly (if you could find anyone).

Stayed in October 2021

The room was comfortable Staff were great and accommodating especially the barman.

Stayed in September 2021

Poor quality for the price

The location

Stayed in October 2021

No breakfast but reviews on the booking website referred to dietary options - very misleading. Needs update in corridors and stairs and a tidy up outside. First impression on arrival is “what have I done ?” The view of the bay is fine when the tide is in at night - other times all you see is mud and rocks. Parking had to be paid for. £100 per night is far too much for this property - needs to be reduced to £75. All in all very disappointing and shall not be returning.

Clean room.

Stayed in October 2021

No breakfast provided, cold shower, music from bar downstairs very loud until late, small room.

Great location in Mumbles right on the sea front with lots of restaurants & bars nearby.

Stayed in October 2021