Main Road, Chelmsford, CM3 3JA, United Kingdom
#1 of 6 hotels in Chelmsford
Guests' ChoiceBased on 474 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.7
Value for money
9.0
Free WiFi
8.1
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End of dialog contentReviewed: 23 April 2024
Michael
United KingdomThis is just a personnel observation the duvet was too heavy which is a common theme in hotels. Especially when it is easy to obtain lightweight heat regulated duvets such as spun-down.
Breakfast was well cooked with various choices.
Stayed in April 2024
Reviewed: 31 March 2024
Richard
United KingdomI only stayed one night!
The staff are super helpful. The rooms are clean and comfortable. They are beautifully finished with top tea and coffee making facilities. Iron, hairdryer, and toiletries. Water pressure in the shower was amazing, and then... the breakfast! It's genuinely second to none. 100% value for money.
Stayed in March 2024
Reviewed: 19 March 2024
Eleanor
United KingdomCould book table in the restaurant as staying over but asked for another table as was being placed in the middle of the bar area. As booked should have had a better table ready and offered. There was one - we were moved to it! Didn't detract from the stay but was a shame we had to ask.
Good breakfast - plenty of choice.
Stayed in March 2024
Reviewed: 4 March 2024
Peter
United KingdomTo stay longer
Excellent facilities great staff
Stayed in March 2024
Reviewed: 4 March 2024
Paula
United KingdomI did not receive any negative feedback
I booked on behalf of my company. The feedback I received was very positive.
Stayed in March 2024
Reviewed: 3 March 2024
David
United KingdomVery busy hotel great food nice staff
Stayed in March 2024
Reviewed: 25 February 2024
John
United KingdomNothing
Excellent
Stayed in February 2024
Reviewed: 16 February 2024
Adrian
United KingdomNothing really to report!!
Clean, good decor, and lovely food.
Stayed in February 2024
Reviewed: 16 February 2024
John
United KingdomI had to leave.
Superb dinner and the best night's sleep I've had in years. Many thanks, John Habberley.
Stayed in February 2024
Reviewed: 26 January 2024
Kayley
United KingdomWe absolutely loved our stay here in December 2022, so we booked again for a nightaway in 2023. Can't wait to visit again! Amazing food, beautiful decor, really friendly staff and all really reasonably priced!
Stayed in December 2023
Reviewed: 1 January 2024
Samantha
United KingdomComfortable rooms with friendly staff. Bathrooms in need of a bit of a good clean. Nothing major. Could hear the road from the room but that’s no surprise given the proximity to the main road.
Stayed in December 2023
Reviewed: 10 December 2023
Elizabeth
United KingdomNothing, all lovely
It was very cosy, quaint with a nice friendly atmosphere.
Stayed in December 2023
Reviewed: 10 December 2023
Mike
United KingdomIeaving and not staying for two nights. When going for breakfast, the coffee, tea, and toast making area could be improved. It's a little dark and cramped.
The bedroom was specious and clean. The food in the restaurant was excellent. All the staff were friendly and professional
Stayed in December 2023
Reviewed: 8 December 2023
Janis
United KingdomNothing
Excellent facilities. Food exceptional and the staff very welcoming. We were there for a meal to celebrate a retirement.
Stayed in December 2023
Reviewed: 6 December 2023
Stuart
United KingdomWe were tired from travelling and a hospital visit. We were woken up by housekeeping making a lot of clattering noise outside our room at 7,30 in the morning.
Excellent breakfast and efficient waitress.
Stayed in December 2023
Reviewed: 4 December 2023
Michael
United KingdomExcellent staff. Excellent room large bed and very comfortable. Beautiful food in the restaurant and very very good breakfast. Christmas decorations were beautiful.
Stayed in November 2023
Reviewed: 3 December 2023
Harry
United Kingdomnothing
everything was above expectations
Stayed in December 2023
Reviewed: 30 November 2023
Steve
United KingdomVery busy hotel but accommodation was quiet. Food was fantastic and good gluten free choices. Brilliant stay!
Stayed in September 2023
Reviewed: 20 November 2023
Annette
United KingdomI would have liked a walk in shower in the bathroom for the £170:a night we paid. The shower was in the bath and only had an over head shower fitment. It was not marked hot/cold and On/Off and you had to put your hand through the cascade of water to get to the taps, risking scalding water.
Breakfast was superb and the meal we ate in the evening Staff were very friendly and efficient The room was quiet, in an annex with short walk under cover to the main building
Stayed in November 2023
Reviewed: 19 November 2023
Roy
United KingdomNothing
Staff were excellent, breakfast and all meals had great choices, location was perfect for our needs
Stayed in November 2023
Reviewed: 5 November 2023
John
United KingdomThere is very little to improve upon and whilst it is a bit pricey for a pub in this location I would say the quality compensates. I have stayed frequently and always been satisfied.
A great place with excellent restaurant attached where the food and service are great. Rooms are modern and contemporary with very comfy beds and outstanding levels of housekeeping. I would recommend it without hesitation.
Stayed in August 2023
Reviewed: 3 November 2023
Steven
United KingdomAn elevator to the first/second floor would be a nice addition for luggage carrying and mobility in general
Excellent accommodation, friendly staff and an amazing breakfast
Stayed in October 2023
Reviewed: 30 October 2023
Mat
United KingdomNothing, it was perfect
Everything, from the second we walked in till we left the next morning we were made to feel so welcome by every staff member and nothing was too much, it was good to see a team all with hospitality in their blood and they all worked so well together, I did leave my debit card and it was kept for me to collect the next day, breakfast was also absolutely spot on, we can’t wait to come back and stay with you again, thank you all so very much, Mat and Ronnie
Stayed in September 2023
Reviewed: 16 October 2023
Trevor
United KingdomQuite noisy, perhaps it was the location of our room & the fact there was a wedding, the noise didn’t go on ridiculously late but for anyone wanting an earlier night than we had it could be an issue. Didn’t spoil our stay
Lovely comfortable room, excellent food in the restaurant including breakfast
Stayed in September 2023
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