Bassenthwaite Lake, Bassenthwaite, CA13 9YE, United Kingdom
#8 of 13 hotels in Bassenthwaite
Guests' ChoiceBased on 941 hotel reviews
8.4Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 3 May 2024
Sian
United KingdomExcellent food .Good choice and prompt service
Stayed in April 2024
Reviewed: 29 April 2024
Kelley
United KingdomThe place is a bit more rough around the edges than the photos show. The menu was varied but the meat was overcooked both nights. The walls were very thin in oir room.
Great location. Lovely staff.
Stayed in April 2024
Reviewed: 28 April 2024
Rachel
United KingdomRoom was above the bar and could hear chairs and tables being moved about a lot at closing time/staff tidying at the end of shift. This kept me awake until after midnight. I would request a room elsewhere in the priority next time.
Food was delicious, location beautiful and staff very friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Wilfried
NetherlandsThe hotel runs a reward scheme for a complementary drink when you choose not to have your room cleaned on the second day. Unfortunately the voucher is only valid on the first day and not during the whole stay. So we were refused this complementary drink on the second day. Bad marketing from our point of view.
This hotel is located in a quiet location close to Sale Fell. Lovely room, clean and tidy. The shower was fantastic, especially the handshower was like a high pressure cleaner. View on lovely maintained garden in true ‘geoffrey smith’ style. The walk up Sale Fell which starts from the hotel is worth walking. The views from the lop are really awesome.
Stayed in April 2024
Reviewed: 27 April 2024
Ian
United KingdomRoom size
Excellent
Stayed in April 2024
Reviewed: 24 April 2024
Neil
South AfricaOrdering everything at the bar got a little tiresome
Room was clean and well equipped. Food was excellent
Stayed in April 2024
Reviewed: 22 April 2024
Sanchie
United KingdomBit disappointed with food quality of the dinner.
Very quaint, lots of books and crannies.
Stayed in April 2024
Reviewed: 21 April 2024
Samantha
United KingdomThe fact there wasn't a full length mirror in our room
The size of the room was perfect for us and an excited puppy! The bed was comfy and warm
Stayed in April 2024
Reviewed: 18 April 2024
Sophie
United KingdomOur room was a good size but was metres from the dining room on the ground floor. We were slightly concerned about noise in the evening but it was actually fine and didn’t hear anything from the pub.
Staff were very welcoming and we utilised the offer of paying a small fee to access the spa facilities at the local hotel which was an excellent addition. Dinner and breakfast were delicious and everything was very comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
James
United KingdomNothing.
Very quaint hotel, lovely grounds but a bit too wet to explore this time around. It was a busy hotel with lots of comings and goings, staff were really friendly and food was also good. Good choice for breakfast also. Really enjoyed our stay. Plenty parking also.
Stayed in April 2024
Reviewed: 10 April 2024
Gareth
United KingdomLeaving
The staff were very welcoming and food excellent.
Stayed in April 2024
Reviewed: 8 April 2024
Victoria
United KingdomDog friendly
Lovely quiet area a few miles from Keswick centre.
Stayed in April 2024
Reviewed: 8 April 2024
Sian
United KingdomSome of the staff seemed a bit rude/ like we were interrupting them from a task when we asked a simple question regarding our reservation and tables for dinner one night. This was only some of the staff most of them were very nice.
Hotel was lovely, looks to have been re done relatively recently, very clean nice staff and very accommodating to our dog
Stayed in April 2024
Reviewed: 7 April 2024
Donna
United KingdomThe lighting in the room was really dark even with the curtains open. The bathroom had a smell like blocked drains.
The dog friendly accommodation was separate to the pub. Very dog friendly pub staff were great with me and my dog.
Stayed in April 2024
Reviewed: 4 April 2024
Paul
United KingdomSmall portion (Thai curry)
Staff room
Stayed in April 2024
Reviewed: 3 April 2024
Helen
United KingdomRoom- Wrong room on arrival - no bed for our daughter (which should have been bunk beds). Quickly made up the sofa bed to rectify this. Hair grip on bed/leaves on floor/water glasses left on sofa - we were unsure if they had been cleaned. Food - My husband’s ‘Thai’ meal was Chinese chicken and not Thai and bland in flavour. The cheesecake was not a cheesecake, more like mousse on top of unset biscuit.
Lovely room overall. Great location. Superb breakfast and lovely, welcoming staff. Good - my venison was amazing and the breakfast was superb.
Stayed in April 2024
Reviewed: 2 April 2024
Stew
United KingdomUnfortunately the room above ours was extremely noisy, you could hear every footstep and conversation.
Right at the base of the fell with a path from our door. The main building has 2 bars, one being the original lots of character.
Stayed in April 2024
Reviewed: 2 April 2024
Mike
United KingdomThe noise from the room upstairs did prevent us from sleeping for about an hour. Turn the heating down before you go to bed, it was very hot with the heating on when sleeping ( but this is my fault not the hotel).
The room was very nice, clean and comfortable. The food was very good and nice bar to have a drink. Checking in was very easy and quick. The gardens outside were well kept nice to sit in. The view from our room (25) was excellent. I would stay here again.
Stayed in April 2024
Reviewed: 1 April 2024
Dave
United KingdomCheckout 10:30am Too soon tbh
Nice place and location..Good breakfast too
Stayed in April 2024
Reviewed: 28 March 2024
Gillian
United KingdomNothing negative to say about our stay.
Although our room was “cozy” it had everything necessary for a short stay. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 26 March 2024
Carole
United KingdomThe staff standing round at breakfast, but you still had to order your cooked breakfast at the bar, rather than the staff taking your order.
Everything. Homely. Nice food. Pleasant staff.
Stayed in March 2024
Reviewed: 25 March 2024
Christine
United KingdomBedding clean and the room was warm.
Stayed in March 2024
Reviewed: 15 March 2024
Alan
United KingdomNo waitress service at dinner. Hated getting up and queuing at the bar for drinks, then food, then water, leaving my guest at the table each time Used to be a great fine-dining restaurant. Sadly no longer
Great bedroom, great location
Stayed in March 2024
Reviewed: 10 March 2024
Bobby
United KingdomAsked for slightly early check in which was a problem
Parking was spacious .
Stayed in March 2024
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