Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Oxfordshire hotel reviews
  4. Henley on Thames hotel reviews
  5. Reviews of The Relais Henley

Reviews of The Relais Henley 4 stars

Hart Street, Henley on Thames, RG9 2AR, United Kingdom

#1 of 7 hotels in Henley on Thames

Guests' Choice

Review score

Based on 867 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Overall, we loved it and will return
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The breakfast coffee was poor. The weather was OK so parking 10 mins away wasn't a problem - in bad weather that could have been annoying

    Staff were friendly, the bar was lovely and the room was very comfortable

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    A lovely hotel, ideally located on the banks of the Thames and near to the train station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My room, located off a lovely courtyard was extremely comfortable, with a great en suite bathroom. Staff were extremely friendly and helpful. The hotel is located on the banks of the Thames with spectacular views of the river. Breakfast was very tasty with both buffet and hot food options.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Stay here!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking arrangements in Henley are difficult. On street local is max 2 hours. The long stay at the station is 16.50 per 24 hours and 8 mins walk away. No mention of this in hotel details. Suggest guests plan their arrival and luggage logistics in advance.

    Everything

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Had the most amazing time in this hotel. Can’t fault the room and the breakfast was one of the best I’ve had. Definitely
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, room was very high standard. Very spacious and clean with the most comfortable bed.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Nice, but not worth the money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was extremely slow and the pastries initially weren't available and then when they came out (after 40 minutes) they were burnt. The second morning they were available but burnt. A service charge was added on both mornings automatically. We were there with a group getting ready for a wedding. The staff interrupted photos and drinks to get payment, despite us all staying there so they could have added it to the room if they weren't able to wait.

    Our room was nice, with space for suitcases and overlooked the courtyard

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Excellent hotel centrally located. Lively tooms, friendly staf , superb breakfasts !
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely Hotel , very friendly and efficient staff. Fabulous breakfast . Thoroughly recommend .

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should be better.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    Gorgeous hotel, fabulous staff and excellent value for money!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited parking but we were lucky enough to find a space outside.

    We love the traditional look of the hotel and the sympathetically modern additions. Very comfortable furniture, wonderful views and a super room. The staff were very attentive, well mannered and friendly. We would certainly return.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of parking

    Very friendly staff & beautiful room

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceeded expectations on all fronts. Thank you.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Comfortable room with view over the Thames. Surperb dinner in hotel restaurant. Excellent service (Connor was exceptional).

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Lovely hotel & staff
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a lovely 4 night stay at the Relais Henley. We enjoyed the stylish and comfortable room overlooking the Thames and the perfectly made to order breakfast. But the best thing about our stay was the amazing staff. Every single staff member we were in contact with was friendly, service minded and courteous. Definitely recommend staying at the Relais Henley!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Lovely boutique hotel
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Small niggles Roll top bath very difficult to get in and out off no handle to hold on could be difficult for some clients Wardrobe but no drawer space Small tea selection breakfast tea very unpleasant and no decaf

    Excellent location right by the river. Wonderful friendly professional staff. Our room was ready early so we were able to leave our cases and explore. Beautifully presented room with a really comfortable bed turn down service offered. Lovely old building immaculate throughout but lots of stairs.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    The room

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Beautiful hotel with great staff and facilities
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The only fault is a lack of car parking. There was also a fault with a fire alarm, which woke me up but the staff were apologetic and it couldn't be helped.

    Warm welcome from receptionist who showed me to my room. Beautiful spacious room with a view of the river. Everything was spotlessly clean and the bathroom was sparkling. There was a lovely touch of welcome plate with chocolate and strawberries. Very comfortable bed for an excellent night's sleep. I'll definitely be back.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Wonderful!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect & the staff were all so friendly & professional! We especially enjoyed Iaona!! She’s the perfect ambassador for such a wonderful hotel!!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Excellent hotel. Perfect location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything. We booked last minute on the day. Had a double room with ensuite and a courtyard view. Room & bathroom lovely and clean, beautifully decorated with aircon in room and heating & underfloor heating in bathroom. The location was perfect next to the river, with parking at the train station 10 minute walk away, drop off spaces outside hotel. Breakfast was delicious, excellent quality food, good choice and served until 10am with room checkout 11am so no need to rush on departure day. Hotel looks fabulous. Staff helpful & friendly.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Beautiful hotel and surroundings and excellent room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately no restaurant facilities when we stayed. Parking difficult

    Beautiful bedroom, view and staff service.

    Stayed in February 2024

  • Reviewed: 20 March 2024

    9.0
    Great hotel at a reasonable price considering the location.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Great staff, we were welcomed by Patrick who was very helpful and pleasant. It seems that the hotel has been recently upgraded and we benefited from this in our room. we had a very comfortable bed with top quality bed linen and the refurbished bathroom was appreciated.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Beautiful location and fantastic hotel.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    No complaints at all. I stay in many hotels for work and this was one of the most comfortable hotels I have stayed in for a while. Wish I could have stayed longer!

    Lovely hotel and all the staff were very helpful. I mentioned that I would love a bath (on a call about parking before I arrived) and the lady on reception ensure my room had a bath. (which was lovely).

    Stayed in February 2024

  • Reviewed: 9 March 2024

    10
    Only problem is that my partner has an electric car so no place to park and charge and we have booked for father in law
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking

    Location, ambience and friendliness of staff. Very comfortable bed, I was a little unhappy with first room as it had a brick wall view but was swiftly moved to a river view, thank you x

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking

    Great staff and super quality hotel

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    No.1 hotel in Henley - excellent restaurant too, shame we only stayed one night, but will be back.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No on-site parking, nearest car park (at the station) is 5-10 minute walk away but we were aware of this and had downloaded the relevant parking app before hand. However you can drop off right outside the front door. Not a dislike as such, but the cosy bar gets full very easily and appears to be popular with local business people. Believe there might be another lounge somewhere but we weren't shown it.

    Room was spacious and well equipped as was bathroom. The hotel was spotless throughout. The young team were all friendly and efficient. We ate in the restaurant which was excellent. Good menu choices and all the dishes (we were a group of seven) were well cooked and presented (definitely the best hotel restaurant in Henley, possibly the best overall). There was a good ambiance in both the bar and restaurant. Breakfast was good but perhaps not to the standard of the food in the evening. Though not particularly cheap, compared to other hotels in the town it offers very good value for money

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Great Staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff were all super. Because there is no parking on site(drop off is fine),I rang the hotel before arriving, and the receptionist was really helpful explaining we could park overnight in the Rugby Club for £10. When we arrived ,we left our cases and drove the half mile (10 minute walk back) The reception then advised on local pubs,rang taxis to and from our wine tasting at Chiltern Valley. We ate in the restaurant ,great food and service. Again ,lovely staff. Breakfast the next morning was magnificent. All in all ,super stay.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    we had a great time
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    no parking, but you can't do much about that.

    Patrick was fantastic,

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: