St Katherines' Way, Tower Hamlets, London, E1W 1LD, United Kingdom
#535 of 1,008 hotels in London
Guests' ChoiceBased on 16996 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.5
Facilities
7.7
Staff
8.5
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 9 May 2024
Richard
United KingdomNo breakfast
Stayed in May 2024
Reviewed: 9 May 2024
Maria
United StatesLocation
Stayed in April 2024
Reviewed: 8 May 2024
John
United KingdomThe breakfast was poor and did not represent value for money. For the price I don't expect to do my own toast etc. The polish was knocked off our stay when at check in they took the full amount twice and only refunded it within half an hour after I challenged them. No sorry Sir just blamed their online system, in this digital age makes you suspicious. Customer service NIL on this occasion.
Room was good, location is superb , stayed here last year.
Stayed in April 2024
Reviewed: 8 May 2024
Saverio
ItalyVERY GOOD BREAKFAST
Stayed in April 2024
Reviewed: 8 May 2024
Raylene
CanadaVery busy! Take the stairs in the morning because you'll have a long wait for the elevator
Location was the best
Stayed in April 2024
Reviewed: 8 May 2024
Jennifer
United KingdomNothing. It was spot on.
Everything! Fantastic view of the bridge. Super comfy bed with lovely bedding. Great towels. Very clean and very quiet. All at a brilliant price.
Stayed in May 2024
Reviewed: 7 May 2024
Patricia
United KingdomThe shower could have been more powerful.
Superb view from the room. Comfortable bed. Excellent buffet breakfast. Good quality restaurant attached to the hotel. We were able to check in early and the hotel had a facility for storing luggage before we travelled home.
Stayed in May 2024
Reviewed: 7 May 2024
Kay
United KingdomLocation Friendly staff Welcomed with a room upgrade.
Stayed in May 2024
Reviewed: 6 May 2024
Susan
AustraliaAir conditioners not working - they did bring us up a portable one after we complained twice
Proximity to Tower Of London bridge and Tower of London
Stayed in May 2024
Reviewed: 6 May 2024
Hannah
United KingdomCould smell cigarette smoke coming through window and then later in evening the air vent. Tried to ring reception (after being told to do so if smelt again by security) but no answer. Gave up after three attempts.
Fantastic location with a great view of the river. Comfy beds and clean bathroom. Friendly staff when checking in.
Stayed in April 2024
Reviewed: 6 May 2024
Leah
United KingdomOutside of the building looks so ugly
View and staff helped with beautiful decor surprise
Stayed in February 2024
Reviewed: 6 May 2024
Bragielka
United KingdomFood was very good 👍
Stayed in May 2024
Reviewed: 6 May 2024
Gabriel
United StatesIn my opinion, the rooms could benefit from renovation. The carpet appeared worn, stained, and unclean, giving off an outdated impression. Additionally, the closets seemed fragile and in need of repair, while the restroom also showed signs of aging and could use refurbishment.
The location was truly remarkable, offering an abundance of activities and easy access to exploration in the surrounding area. The facilities were top-notch, with the convenience of a local bar and coffee shop situated adjacent to the hotel. My experience at the hotel was truly exceptional.
Stayed in May 2024
Reviewed: 6 May 2024
Patricia
United Kingdomwonky toilet not just my room my friend had the same problem in her room!
great location ,fab view.
Stayed in April 2024
Reviewed: 5 May 2024
Susanna
CanadaThe elevators were slow. Although the closest doors and dresser were old, it didn’t bother us.
The beds and pillows were super comfortable. The location was right across from the Tower of London and Tower Bridge. The subway station was a 10 minute walk that got you to all of the other attractions in a London.
Stayed in May 2024
Reviewed: 5 May 2024
Anthony
United KingdomRoom excellent, although kettle was hidden in a drawer! We overlooked the marina rather than Tower Bridge. Good choice of hot food at breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Eduardo
United StatesHowever not all rooms facing toward the bridge get a view of it. The building juts out so that our room was blocked. That was disappointing as I booked the room specifically for a great view. The rooms are also slightly outdated
The location was great to visit the Tower of London and the bridge. The staff was very helpful and nice. We also used the luggage storage service and that was very smooth.
Stayed in April 2024
Reviewed: 5 May 2024
Rosamonde
United KingdomRoom was tired, particularly the bathroom needed updating
Location Very comfortable clean bed, quiet room
Stayed in May 2024
Reviewed: 5 May 2024
David
AustraliaLocation and views of the bridge
Stayed in May 2024
Reviewed: 4 May 2024
Amy
NetherlandsThere is a lot of work. It looks old and poor.
The convenient place, bed was very nice and slept amazing
Stayed in May 2024
Reviewed: 4 May 2024
John
United KingdomThere was nothing to not like.
Fantastic room with wonderful view.
Stayed in May 2024
Reviewed: 4 May 2024
Pat
United KingdomLooks dated from the outside
Location
Stayed in May 2024
Reviewed: 3 May 2024
Allen
United KingdomRooms are very dated and in need of a refurbishment
Location
Stayed in April 2024
Reviewed: 2 May 2024
Therese
AustraliaThe only thing would be the weather but that’s not in your pay grade!
Very comfortable, great location, more around the area than we thought!
Stayed in April 2024
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