Housekeeping lady entered my room to clean while I’m inside with “Do not disturb “ on

Location and cleanliness

Stayed in February 2024

Sensor Light switches very small and difficult to see at night No one seemed to be manning the bar at the roof top swimming pool

Very smart and lovely decor Lovely breakfast

Stayed in October 2023

Pool service was really slow and even basic drinks would take forever to arrive. Moreover, lower floor rooms are a bit noisy due to street below.

Centrally located, with a convenient pool on the top . Very friendly and professional reception.

Stayed in August 2023

Travelling solo meant my room was smaller than average, although it had all the facilities and a centralised controller for lighting and climate control. My only complaint is that the tiled surfaces on the corridors are noisy. Late one night, I was disturbed by the footfall and wheelie case noise made by a group of travellers.

The hotel was in a great location to access the old town, the beaches to the east of the town and the main bus station (if you want to travel further afield). The decor was modern and had that boutique hotel feel, without having to pay a premium price. A buffet breakfast is served in the hotel restaurant and offers an excellent range of hot and cold food and beverages. The neighborhood around the hotel has some nice cafes and bars and it's only a short walk into the old town which has a good mix of shopping and eating places.

Stayed in September 2023

A great, central hotel, surrounded by great cafes, nice and professional staff, we are sure we will come back here

Stayed in September 2023

The air conditioning had only one speed - full on! Otherwise it was a very comfortable stay.

The Jo Ann Palace has definitely had a facelift and is a very comfortable hotel to stay in. Entry to the room is via a tap /contactless key-card to a panel on the wall, which immediately gave a sense of security. A light on the external door panel shows that you are in the room, which means we never got cleaning staff knocking on our door. The beds were comfortable, there is good storage and there is a good range of television channels in various languages that service the many international customers they serve. The staff were all very friendly and efficient in every department.

Stayed in July 2023

coffee and tea facilities in the room would be good.

location fab.. staff were amazing couldn’t do enough! Food fantastic and really good value

Stayed in July 2023

Lack of on-site parking. Municipality car parks refused to let us in, as there was a Market happening the following morning. The hotel staff, though, were kind enough to hold a space for us on the street in front of the hotel as soon as a spot emptied.

Nice, modern hotel with excellent facilities and very clean. (Lobby toilets need more attention, though). Also, right in the heart of the town, within walking distance from the old port area

Stayed in July 2023

The room was poorly designed with the only mirror being in the bathroom. The lighting in the bathroom is subdued and insufficient to apply make up. It would be helpful to have some hooks dotted around. The hotel gave us all a towelling robe however nowhere to hang it. Some instructions on how to use the lighting panel would be helpful. A light is needed to illuminate the panel in the night time to find the light for the bathroom. Our room wasn't cleaned for 2 days because we had not illuminated the correct indicator (who knew?). A visit to the pool area was slightly marred by music that couldn't be turned off, not conducive if you want to read. Also sorry to be so negative but there was nowhere to rinse and dry your swimwear.

In an ideal location close to the old town. There were 3 singles sharing a room and the hotel kindly put an extra bed in the room rather than a sofa bed. The beds were comfortable.

Stayed in June 2023

there was water coming from the cooler and the room was full with water. the lady from the reception here self came to fix it

the staff

Stayed in April 2023

a little noisy from the road, too much furniture for a small room

nice location, nice staff, great breakfast, great location

Stayed in April 2023

If only breakfast could go until later.

Renovation sparkled the place. Very pleasant to experience modern living in the city center.

Stayed in November 2022

A higher room would have been better as the road is busy but I was only there overnight so didn't use the balcony. If I was going to holiday there I'd ask for a room at the back or high up. The soundproofing is very good but sitting on the balcony by the busy road wouldn't have been the best. It didn't matter to me though.

The room was very comfortable, the beds soft and pillows good. The bathroom was lovely, big and with a great shower. Very good breakfast, with a huge choice of cereals, pastries, fruit, breads, spreads and cooked food.

Stayed in October 2022

The hotel has just 3 or 4 parking spots that are always taken. However, there is a paid parking lot nearby the hotel (5€ per day)

The location is excellent, super comfy beds, super clean

Stayed in August 2022

staff were very friendly and helpful , the room was very modern . it was a short walk to the old town . although the hotel does not have any dedicated parking , we parked in a public car park nearby cheaply.

Stayed in September 2022

Lack of good towels

Superb location, well appointed room, delicious breakfast, welcoming and very accommodating reception!!

Stayed in August 2022

No guarantee of a double bed even though it was requested in advance. The staff managed to change us into a double room half way into our stay. The view from the balcony was neither sea, city or mountain view and instead just of the building opposite. The view from the pool terrace did make up for this however. Although communal areas were fantastic, the rooms felt a bit basic and unfinished in some areas.

Communal facilities such as the pool and breakfast area were great. Good convenient location just outside of the old town and near the bus stations.

Stayed in August 2022

The pool was dirty and very crowded

Breakfast was fantastic and the location was perfect - only 5 mins walk to the old town and 10 mins walk to the bus station

Stayed in August 2022

apart from the first room placement everything was perfect.

we had to move room as originally the room we were provided was small, dark and a balcony view of a wall (310), but the staff were very accommodating and moved us to 215 which was great, spacious with a view. location is right next to the old town - perfect. breakfast was great. rooftop pool was beautiful too and not too busy, we always got a lounger no problem. overall jo an palace was brilliant.

Stayed in July 2022

Room we got having travelled so far. Tucked away in a dark corner on first floor. Room set up was okay given we had two teenagers but preferred a more lit and airy room.

Great city location, helpful staff, facilities good.

Stayed in July 2022

On this stay, there was not anything that we didn’t like about the hotel.

The premises were all decorated and cleaned to a very high standard. The hotel looked impeccable including the downstairs bar area and rooftop pool. The staff on reception and particularly at breakfast serving were extremely friendly and could not of been more welcoming to us as a family with a small baby.

Stayed in May 2022

The shower did not have a proper door nor a shower curtain, so after taking a shower, the bathroom floor was wet.

The hotel was very clean and nicely decorated. The location was also great - old town was within a walking distance. The staff was kind and helpful. There was a big parking lot about 50 m from the hotel, where we paid 15 euro for the day.

Stayed in May 2022

bathroom (slippery shower, no curtain-narrow glass, e-controlled lights that turn off even if you are still in, air ventilation on at all times).

breakfast room and breakfast buffet, location

Stayed in April 2022

Bathroom could be better and cleaner Street noise is very loud unless the door on the balcony is closed.

Staff was very helpful. Location is great! Bed is comfy. Wifi is good.

Stayed in October 2021