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  4. Reviews of Gateway Hotel, Marco Polo

Reviews of Gateway Hotel, Marco Polo 4 stars

13 Canton Road, Harbour City, Yau Tsim Mong District, Hong Kong, Hong Kong

#88 of 296 hotels in Hong Kong

Guests' Choice

Review score

Based on 762 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 226 – 250

  • Reviewed: 14 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Triple Room with Free Minibar
    • Stayed 2 nights
    • Submitted via mobile

    The location is perfect

    Stayed in October 2023

  • Reviewed: 13 November 2023

    7.0
    Nice hotel, reasonable breakfast, noisy. But would come back as is very convenient workwise.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Free Minibar
    • Stayed 4 nights

    the noise in the hallways of the hotel after midnight. It is noisy in the hotelrooms (you hear people talk and walk in the hallway) and when you are travelling for work every minute after midnight I would like to sleep ;-)

    top location, everything in walking distance. personnel very helpfull, breakfast reasonable, a lot of choice but if you do not like to eat oriental food in the morning the choice is limited, that's why I state reasonable.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    10
    Great location and service excellence.
    • Leisure trip
    • Couple
    • Continental Club - Deluxe Double or Twin Room with Free Minibar
    • Stayed 1 night

    None

    Great location and service excellence.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Always great!
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room with Free Minibar
    • Stayed 4 nights
    • Submitted via mobile

    Needs bidet and mattress so slouchy needs To he replaced

    Very convenient

    Stayed in November 2023

  • Reviewed: 3 November 2023

    7.0
    Convenient cause it’s close to everything you need.
    • Business trip
    • Family with young children
    • Superior Double or Twin Room with Free Minibar
    • Stayed 5 nights
    • Submitted via mobile

    No view in my room

    It’s at the mall

    Stayed in September 2023

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Free Minibar
    • Stayed 4 nights
    • Submitted via mobile

    Some toiletries missing

    Good

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    The stay was really amazing and we even extend out stay in the property.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Free Minibar
    • Stayed 5 nights
    • Submitted via mobile

    Sofa and chair in the room a little bit old and lots of stain

    Very good location and staffs were very helpful

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Service is excellent
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Free Minibar
    • Stayed 14 nights
    • Submitted via mobile

    The bed is too soft, cannot sleep well at all

    Service excellent

    Stayed in September 2023

  • Reviewed: 17 October 2023

    8.0
    It was an excellent stay.
    • Leisure trip
    • People with friends
    • Premier Double or Twin Room with Free Minibar
    • Stayed 2 nights
    • Submitted via mobile

    Small Lobby

    Location is fantastic

    Stayed in July 2023

  • Reviewed: 17 October 2023

    9.0
    Overall enjoyed the stayed
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Free Minibar
    • Stayed 3 nights
    • Submitted via mobile

    Too expensive

    Location

    Stayed in September 2023

  • Reviewed: 16 October 2023

    8.0
    general ok
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Free Minibar
    • Stayed 3 nights

    Old bed cushion. pricey. too crowded sometimes in the Lobby.

    location was very good. everything is near including MTR. Lots of food choices and restaurants walking distance.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room with Free Minibar
    • Stayed 4 nights
    • Submitted via mobile

    No bidet

    In the mall

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Business trip
    • People with friends
    • Superior Double or Twin Room with Free Minibar
    • Stayed 2 nights
    • Submitted via mobile

    Foyer

    Clean

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Free Minibar
    • Stayed 2 nights
    • Submitted via mobile

    No bidet.

    Accommodating staff. Great place and location.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Would stay here again
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Free Minibar
    • Stayed 4 nights
    • Submitted via mobile

    The carpets. When I entered the room even if I requested non smoking room, there was still that faint cigarette smell

    The location was top notch. Close to everything. The staff were very helpful and nice, they could communicate in English very well. Had no problems from check in to check-out

    Stayed in September 2023

  • Reviewed: 24 September 2023

    7.0
    Ideal hotel for shoppers
    • Leisure trip
    • Family with young children
    • Superior Suite with Free Minibar
    • Stayed 4 nights
    • Submitted via mobile

    Tv channels not working well. Gym located at prince hotel.

    Good location

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    excellent!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Free Minibar
    • Stayed 3 nights
    • Submitted via mobile

    Location. Clean. Nice hotel. Housekeeping, bellman provided excellent service.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    We have had a lovely holiday, the hotel is in a great location , the rooms are very spacious, clean, well equipped
    • Leisure trip
    • Couple
    • Superior Suite with Free Minibar
    • Stayed 7 nights
    • Submitted via mobile

    Very poor views, no pool

    Very nice room, with separate lounge

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    I had a good time . The staff were very good .
    • Leisure trip
    • Couple
    • Superior Suite with Free Minibar
    • Stayed 3 nights

    The room furniture needs to be updated and also put international tv channels

    The continental lounge was good

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Free Minibar
    • Stayed 1 night

    shower was not working properly. bath tub faucet will still flow even while the shower tap has been fully turned, resulting in low water pressure for the shower. harbour city mall is locked from 1am onwards, making it difficult to access late at night. Taxis tend to drop us off at prince hotel instead.

    comfortable bed and pillows. Short walk to tsim sa tsui station. love the free coffee machine and mini bar.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Pleasant stay
    • Business trip
    • Couple
    • Continental Club - Deluxe Double or Twin Room with Free Minibar
    • Stayed 4 nights

    nothing really

    overall experience and it's very near our office.

    Stayed in July 2023

  • Reviewed: 4 September 2023

    10
    excellent
    • Leisure trip
    • People with friends
    • Deluxe Triple Room with Free Minibar
    • Stayed 3 nights
    • Submitted via mobile

    big room

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    The best place to stay in Kowloon.
    • Leisure trip
    • Couple
    • Continental Club - Deluxe Double or Twin Room with Free Minibar
    • Stayed 3 nights
    • Submitted via mobile

    None.

    Location and staff.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Free Minibar
    • Stayed 3 nights
    • Submitted via mobile

    Rate a little high

    Accessibility to all

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Nice & clean hotel in good location & just 30 minutes from the airport.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Free Minibar
    • Stayed 1 night

    The location was good. Room is good. Breakfast is not included in the room rates & thus cannot comment since did not have breakfast.

    Stayed in August 2023

Showing 226 – 250

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