Jalan Mertasari 66, 80228 Sanur, Indonesia
#36 of 104 hotels in Sanur
Guests' ChoiceBased on 152 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.3
Facilities
8.6
Staff
9.5
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 20 June 2024
Gareth
United KingdomThe shower had either a good water flow or it was hot, you couldn’t have both
The hotel is beautiful, the rooms are surrounded by gardens and ponds. The rooms are large and well furnished. The bathroom had a large step down bath and a small area open to the sky with plants, beautiful.
Stayed in June 2024
Reviewed: 17 June 2024
Lieke
NetherlandsThe furniture is a little outdated, I missed a blowdryer and shampoo/body wash in the shower and the shower didn’t have a lot of pressure so it took a while to get the shampoo out of my hair.
The staff was great, the location and the overall facilities where present
Stayed in June 2024
Reviewed: 15 June 2024
Sarah
AustraliaBed was very firm which was fine but the pillows were a bit flat and if the bed is super firm then I like a fluffier pillow to compensate. But that is just my opinion, of course!
Lovely ambience. Good location, just a 10 minute walk to the beach or shops and restaurants. Nice room. Liked the outdoor bathroom. Nice to have Vietnamese restaurant on site.
Stayed in June 2024
Reviewed: 12 June 2024
Gregory
New ZealandThe garden & pools. Very nice staff!
Stayed in June 2024
Reviewed: 2 June 2024
Deb
AustraliaVery comfortable. Friendly staff. Good location. Good price.
Stayed in June 2024
Reviewed: 2 June 2024
Glenice
AustraliaNothing, it was all perfect just be careful on the slippery steps in bathroom and to upstairs rooms. Do not walk with wet feet. Be nice if breakfast was included in the price. As a solo traveller I put a 9 score for value as it’s quite pricey for a solo traveller at $75/night, but I’m very satisfied and happy with everything and have no complaints of my stay.
Puri Messi has a lovely ambience, the gardens, the pool, the rooms are so spacious with modern facilities and in keeping the Balinese feel. Located at the southern end of Sanur, only 10 minutes to the beach. So quiet and relaxing with wonderful friendly staff. Good Vietnamese restaurant on site if you want to dine in. Fridge & kettle in the room. Very big and comfortable bed. Free purified drinking water. I stayed very happily in an upstairs very spacious room with balcony overlooking the pool. Pool towels are provided.
Stayed in June 2024
Reviewed: 28 May 2024
Jenny
New ZealandIt's a bit sketchy walking back at night if you're an anxious person. Ask for a room with a pool view. Mine had no privacy as my room faced the restaurant. Otherwise everything was ok
This is a nice quiet hotel with a lovely garden, pool and restaurant is peaceful, comfortable and clean. It is quite a walk to the local market at the beginning of the walkway along to Sanur. You can hire a bike or scooter from the hotel.
Stayed in May 2024
Reviewed: 28 April 2024
David
United StatesThe room is comfortable and quiet. The bed is very good. Very nice pool. The staff are always so kind and helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Aurelien
FranceThe place is Calm, the room is big, clean and spacious.
Stayed in April 2024
Reviewed: 21 April 2024
Jens
DenmarkBathroom needs an update. Bit to old, but functional.
Close to the beach and nice and quiet area of Sanur. Great for families.
Stayed in April 2024
Reviewed: 31 March 2024
Blanche
GermanyIt is a quiet and really nicely decorated hotel. You have a beautiful view on trees with flowers and hear the birds. It is a very nice place to relax. The pool is fresh and relaxing to swim in. (Not so deep ). We loved the lemon ice tea, the vietnamese coffee. The massage offered by Parvati is the best we had in Indonesia we really enjoyed! In general all the staff is really friendly and working/ cleaning conscientiously! It felt so nice here that I was wishing to stay here all day - eventhough I normally don’t just stay in hotels and rather go on adventure outside.
Stayed in March 2024
Reviewed: 13 February 2024
Erika
SingaporeBreakfast could improve for the price..
Simple hotel. We used it one night cause close enough to sanur port
Stayed in February 2024
Reviewed: 8 January 2024
Bridgette
Australianothing
Friendly staff, beautiful setting.
Stayed in January 2024
Reviewed: 4 January 2024
Colleen
CanadaPoor offering of toiletries.
The grounds are beautiful. Beds are comfortable and rooms are large.
Stayed in December 2023
Reviewed: 1 January 2024
Caroline
AustraliaBed covers, towels were clean but a little marked. Restaurant is limited with breakfast but having said that eggs n toast is enough for us.
Staff were amazing, friendly and always had a smile. Location is fairly good, 5 minutes to the broadwalk but you were at the start, so a taxi ride every day. Having said that a taxi from one end of the broadwalk to the other was only $3
Stayed in December 2023
Reviewed: 27 December 2023
Tracy
IndonesiaBeautiful hotel with great staff. Felt like home 🙏 Great to be out of the hustle and bustle but close enough to walk there when you want to be amongst it all.
Stayed in December 2023
Reviewed: 23 December 2023
Danielle
AustraliaThe bathroom could do with an upgrade. Water pressure was not good and the stone bath and tiles have become stained over time.
The pool was very clean. Bed super comfy. Great having the restaurant there delicious food and great prices. Rented bicycles to get around which reception organised.
Stayed in December 2023
Reviewed: 22 November 2023
Brian
AustraliaLinen, although clean needs a refresh. Safe would give peace of mind for valuables.
Great hotel staff, especially the three girls on the front desk, always willing to help re bookings & transport. Great pool with both shady and sunny spots throughout the day. Quiet location., 8 minutes walk from beach. Great grounds, well kept by a great team. Easy 800 metre walk to group of restarants and shops. Closer to beach front restarants and Warungs. Supermarket a bit further on. $3 Au bluebird to top of Sanur with plenty of available cabs. Rooms spacious and well appointed room with suitcase benches, wardrobe and side tables to put all your stuff on and away.
Stayed in November 2023
Reviewed: 3 November 2023
Tony
United KingdomThe included breakfast was poor with a choice of juice or coffee rather than providing juice and coffee. The hotel does not supply coffee or shampoo in the rooms. The biggest thing that could improve this accommodation would be to install perspex over the open area in the bathroom. The bathroom is good but some might be put off by the fact 25% of the ceiling area is open to the elements.
The staff were very pleasant in this accommodation. The receptionist was very helpful and the check-in was very efficient. The room was good with a huge bathroom and good shower.
Stayed in October 2023
Reviewed: 3 November 2023
St
United Statesbathroom garden level, open air had mold, mildew. please offer shampoo and body wash, not just one for both
pool exceptional, grounds, staff, services exc cellent, beautiful lush area. rooms very clean. restaurant great service and food.
Stayed in November 2023
Reviewed: 19 October 2023
Paige
AustraliaThe open air bathroom was beautiful, although it was tricky if you needed to use overnight. Mosquito's tended to bite from sundown, so we got lots of bites from just using the toilet overnight. Not a big issue, just something to be aware of. Also there are stairs to get down to the main accomadation and restaurant from street level, again, not a big issue, but tricky with a pram, or for those who struggle with stairs.
The rooms were very clean, and the aircon was so nice and cold! Loved the pool area, although small, it was always a lovely temperature, and partly in the shade most times, which really suited our family. There was always recliner chairs available poolside, and the restaurant was steps away, meaning you could order food and drinks easily. We loved the fish in the ponds lining the pathways to the rooms (it was one of our highlights, seeing them on our walks back and forth). We also loved the helpful reception, waiters at the restaurant, and room attendants. They were always available for questions, and were amazing at sorting out any issue. We truly loved the staff, and our baby was so happy to babble at everyone, and play with the staff. We were able to hire bikes with a baby seat through the staff, and this helped us get around. Everything is pretty close to the accommodation, maybe a 10min walk to the beachside, or 5 min ride.
Stayed in October 2023
Reviewed: 16 October 2023
Bernard
New ZealandAn open bathroom so no air conditioning which means you can take a shower to cool off but it doesn’t help much Wi-Fi is slow and not secure
Enjoyed the peace and quietness of the complex
Stayed in October 2023
Reviewed: 11 October 2023
Glenys
AustraliaNothing.
A delightful small and charming hotel in a gorgeous tropical setting. The staff were very friendly and helpful with everything.
Stayed in September 2023
Reviewed: 9 October 2023
Nicola
United KingdomNice and quiet but near the quiet part of the beach All the staff and very nice and helpful. The bed was super comfy.
Stayed in October 2023
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