We felt the service all throughout the hotel didn't match the professionalism of the Kinghts Bar experience. Friendly staff, just not trained for the level of service required.

Love the spacious rooms, peaceful location and surrounding golf course. The Knights Bar was a highlight, service was outstanding. The hotel has great facilities and the recent adjustments are very smart (reception closer to accommodation wing)

Stayed in May 2024

The Bar was very quiet for a bank holiday weekend. We expected some music in the bar on a Saturday night but there was none.

The grounds of the hotel were excellent. Lovely walks beautiful buildings and art works. The room was a good size with lovely en-suite. The bed was very comfy and the hotel restaurant excellent. You need to book a table if dining in the restaurant or the Hunted Hog as both book out quickly. The Gold Club which is within walking distance also serves good food in their restaurant.

Stayed in May 2024

-

Beautiful big spacious rooms and bathrooms, warm welcoming atmosphere. Lovely comfortable common areas and bars and restaurant. Excellent pool, jacuzzi, loungers to relax by the pool

Stayed in May 2024

Nothing

Beautiful surrounding, large bedroom, quality food and the staff were excellent in dealing with our requests.

Stayed in April 2024

No food after 8pm

Staff rooms and service top class

Stayed in April 2024

Pool area could be nicer

Knights bar in the Manor House. Breakfast was excellent. Staff very helpful.

Stayed in April 2024

I was very happy with everything.

Beautiful breakfast and plenty of everything

Stayed in March 2024

The resort's huge and you can find lots of activities to do there. Staff was also amazing and made us felt very welcome. Room was also very spacious and although it is an old hotel, it still felt fresh.

Stayed in April 2024

Great meet and greet team. Lovely check in. We both said the staff were the best we've come across. From bar staff to breakfast staff etc. All so nice

Stayed in April 2024

Really gorgeous hotel

Stayed in April 2024

Price

So beautiful and clean

Stayed in April 2024

Had a meal in Canopy restaurant Beef wasn’t particularly warm , think there must have been mix up with our main course as longer than usual delay with service between courses

Breakfast was good

Stayed in March 2024

Nothing at all.

Everything about the hotel was perfect

Stayed in March 2024

We wished we had stayed longer. The only thing we disliked was that the smart tv couldn’t mirror from our smart phones to watch Netflix or YouTube. Regardless we enjoyed the stay and did not both us that much.

The staff were very friendly and accommodating. The facilities were just perfect for us. We enjoyed the Knights Bar for some mind blowing cocktails and also afternoon lunch at the clubhouse with an astonishing view of the golf course and sunset. The dinner at the canopy restaurant was 5 star. The room we stayed in was spacious and comfortable.

Stayed in March 2024

The whole experience.Stayed here many times and it just gets better and better

Stayed in February 2024

It would be good to have some sort of tipping facility for the concierge staff as nowadays most people do not carry cash.

The customer service was excellent from the time we arrived until the time we left. We had dinner in the Canopy room and that was very enjoyable and again the staff were extremely friendly and attentive. We used the spa and gym facilities they were excellent. I had a treatment (back massage) best one I had in a long time.

Stayed in March 2024

Everything. The food was excellent so was the service

Stayed in February 2024

Shower had not been cleaned, hairs all over the wall. Lounge in room didn't have TV so had to sit on bed to watch TV which was too far away/too small. Pool could do with a clean/spruce up. We got our room on special offer which we were happy to pay, would not have been happy to pay full price as it was lacking a 'wow' factor for a 5*.

Beautiful room, staff were very friendly and helpful. Pool nice and quiet during adult only hours. Grounds were immaculate. Food really good.

Stayed in February 2024

Everything was Perfect!

Room was spotless, very comfortable, staff were super friendly and accommodating, really couldn’t complain about anything to be honest will definitely be back!

Stayed in February 2024

The room was big and the view was amazing

This hotel was amazing from the room staff food and drinks everything was top

Stayed in February 2024

The room was fabulous

Stayed in February 2024

Nothing. Everything was amazing

The whole experience at the castlemartyr was second to none. From the beginning to end. Couldn’t recommend enough

Stayed in February 2024

Everything was perfect, I only wish we got to stay longer!

The service. Everyone was so incredibly kind and helpful.

Stayed in February 2024

We did feel that in comparison to every other staff member the man in the Hunted Hog, who could be the manager was unfriendly to us both times we went in, we actually left without staying the second time after he was rude to us. It’s a shame that the stellar customer service & friendliness of the staff in the resort is not reflected there, although all the other staff members there were lovely. It doesn’t hurt to be nice, even if busy and if they prefer the locals there then maybe they should separate themselves from the resort or else treat everyone equally as paying customers.

Everything was great, the room was huge with separate dressing room, terrace and huge bathroom. The hotel felt quiet even though it was busy which is a testament to its layout and having plenty of dining & lounge areas. We ate in the Hunted Hog which was typical but good bar food and in the Canopy restaurant which was delicious. For lunch we ate in the hotel bar and again the food was great. We didn’t use the spa but used the leisure facilities, they are a bit smaller so you wouldn’t spend much time there. Lovely grounds for walks or a bike ride.

Stayed in February 2024