My view from room horrible 😭 not ur fault asked for view also room but on small size for 3 people she was 11big girl so with swimming stuff and rest cramped check curtains clean windows

Food good service good staff fab beside all the shops nice walks

Stayed in April 2024

The swimming pool could off been abit warmer and changing rooms abit bigger

Great location friendly staff

Stayed in March 2024

The pool was a little tricky to find but it was nice and clean and staff there are so welcoming and helpful.

Staff were so friendly and helpful. Room was spacious and clean. We really enjoyed our stay and would recommend this hotel. We were catching the early morning ferry from Rosslare and it was only 20 mins drive from the port.

Stayed in March 2024

Staff at reception were not so kind. Very basic and not welcoming. Could have done with a better greeting. The view outside the window was not nice.

The entrance was nice. Staff in the bar were helpful. Room was very clean and tidy. Big room and lovely bathroom. Comfortable bed. Great location. Very close to what you need.

Stayed in March 2024

Decor in dining room - just not to my taste but clean and well-presented

Good location, spacious room, slept very well

Stayed in February 2024

Room was lovely comfortable and clean

Stayed in March 2024

Bar tender unauthorised to make a vodka martini because it wasn't on his cocktail list, because it would cause the stock take not to tally. Offered alternative, was helpful. Room charge on app from 164 then automatically bumped itself to 184 after I pressed pay, was invoiced for 205 with a discount... No response from Booking.com, no help or recourse available. Hotel Manager Rachel said that it was because I added breakfast and I accepted that explaination. Then I went back and checked (on the day on the hotel) and the room rate was still availabe for 164 with breakfast included. Our room was fine, but it didn't have city view, wasn't a suite,. in other words, no discernable additional value for the extra 20 or 40 euros. My advice: this is a nice hotel, well run, don't book on booking.com because their payment mechanism is rigged and there is no recourse afterwards.

Very professional all round.

Stayed in March 2024

We thought the price in the bar for food was a bit on the expensive side.

We enjoyed our stay very much.

Stayed in March 2024

The facilities in the room were not great. We were expecting a more modern hotel as per pictures.

I liked the design of the reception and the bar area. And staff was great, especially the I think was the supervisor of the bar. And food was great, we just had one plate on a late evening but if we knew was that great we would like had more meals ☹️

Stayed in March 2024

We would have liked the swimming pool to be open a little earlier on Sunday morning ! but that is it.

Staff could not have been more helpful, a problem with a room was swiftly solved with no issue. we were having a celebratory dinner and the manager and staff in the restaurant deserve special mention for their attentiveness and service and the chef for patching up the cake without being requested to - that really demonstrated the standard of service we received during our short stay.

Stayed in March 2024

Heat in room

Location

Stayed in March 2024

Nothing

Everything was lovely the rooms are very comfortable the food is delicious and staff are friendly and helpful

Stayed in March 2024

Rooms are dated could do with a good makeover

It was good value for money, nice staff and good location

Stayed in March 2024

On the St Patrick’s day parade I had a great view from my bedroom right on the corner so was able to see the whole event

Stayed in March 2024

We would have liked a sea view but were very happy with our room - very good value for money

Very comfortable stay. Friendly and helpful staff. Ballast Bar was a pleasant place to dine.

Stayed in March 2024

The service in the restaurant was below par.

The pool and spa

Stayed in February 2024

Our room was very expensive for the amount of money we spent. Looking over roofs, bed very small and uncomfortable, over warm and no ventilation apart from a tiny opening in window. We were at a wedding and out of the room a lot which was good as if not we would have been very dissappointed.

Public areas lovely, food lovely, staff very nice. Hotel clean and bright. Lovely bar area.

Stayed in March 2024

Breakfast had been hanging about son a little dried up.

Ballast bar, great value really good service and a decent menu. Breakfast not quite the same standard but service was great.

Stayed in March 2024

Small things like there was no fridge in the room it would have been good to store our own drink into. We didn't have biscuits in the room but we asked one of the cleaners. Also there was an annoying noise outside the window every few seconds it would go off. I think it's a vent or something. The view also wasn't great from our window.

The pool and jacuzzi was our best day. The rooms were spacious and the location is great for shopping. The servers in the ballast bar were very friendly and the mixologist was also very nice.

Stayed in March 2024

Room very smalll

The food was good

Stayed in February 2024

T

Dinner

Stayed in March 2024

Breakfast was great and room was great

Stayed in March 2024

Leisure Centre let it down for me

Location Parking

Stayed in March 2024

Everything

Stayed in January 2024

Lift was hard to get used to. Using card 4it bit hard to get right

Good but bit slow service

Stayed in March 2024