Hot water was not stable, the bathroom had ants & not enough parking space available. the staff need to give better service. the room is small

Breakfast was decent and rich, variety of cheese, vegetable, salads drink & coffee. The refurbished room looks great. Can gather around the garden with friends - very nice athmosphere

Stayed in February 2024

The staff was very polite n welcoming

Stayed in August 2023

Everything was wonderful, the staff was amazing !!!!

Stayed in July 2023

We came at a time where it happened to be purim and there was a sailing competition for kids. So it was pretty noisy during our few days of stay. We were mostly out but meal times were noisy and crowded. Good thing though it tends to quiet down during sleeping hours and most of the noise were concentrated on the pool area and lobby. It's populated mostly with families with several children. But when the holidays and competition was over before shabbat, it quieted down and the pool was closed for maintenance. We were told about one of our breakfast meals being held at their sister hotel in front of them during one of our stays but not the dinner which was a block away. Had to ask around and look for the other sister hotel besides the aforementioned one. Although the other hotels had also wonderful meals, not knowing where to go and being pointed at the wrong direction by some of the staff of the sister hotels was a tad annoying. As much as we did like the place so much that we extended our stay and rebooked, the different room where we ended up staying during our last night didn't have toilettries.

It's very near a mall and about 10-15mins walk from the beach and the beach shops. Food was awesome! Breakfast and dinner was great. So much choices that caters to adults and kids alike. Opportunity to eat at their sister hotels. It's like hotel hopping. Place looks homey. Simple cozy rooms. Casual atmosphere.

Stayed in March 2023

The cleaning could be a bit better

Location, breakfast, facilities, staff

Stayed in May 2023

Cleaning must be better

Very nice hotel and pool vibe like a real village, lobby is outstanding and very stylish

Stayed in April 2023

Location

Stayed in March 2023

Breakfast was great and the location was very convenient. Staff was kind and helpful when needed. Room was clean, but not sparkly clean as I would expect from this level of hotel. Definitely recommend overall.

Stayed in January 2023

the swimming pool the water not hot

the food

Stayed in January 2023

Parking parking and again-parking. Very few parking spots and very not organized. Rooms are small. Not much space other than the bed.

Good value. Fairly priced. Location is comfortable near the IceMall. Nice breakfast.

Stayed in November 2022

we ordered a queen bed but we got saperated beds for the first night and they move us just for the second night after we asked and the told us that in the first night they are fullybooked and they cant move us even if we did ordered it before

the location was great very nice breakfast

Stayed in September 2022

The room is very small. the bathroom is very small

The room was OK, has everything in it

Stayed in April 2022

There was not enough fruit choices for bteakfast.

Location was central to many things.

Stayed in April 2022

We were not from Israel and definitely needed assistance with things to do and transportation. We were not impressed with the concierge desk. They seemed like they could only book a few tours and didn't help with any information about getting to other cities.

A room was very nice with a very comfortable bed and I really liked how the bathroom was styled. The location was great and easy to get to many things in the city. The breakfast buffet was vast and had many very tasty options.

Stayed in March 2022

not wnough parking inside the hotel

hi! it was a great value for the price thank you so much/ rami malin

Stayed in December 2021

Smokers are always at the exit from the lobby.

Value for money.

Stayed in December 2021

Sandra reception

Stayed in October 2021

It is shamefully that I had to leave 3 reminders that it was my wife's birthday. The hotel's small gesture should have been left in the room prior to the check-in.

Everything else was great.The room was upgraded on the hotel's behalf without any extra cost.

Stayed in July 2021

TV could have been larger, but not so bad. The bathtub is a little too high, but also not so bad

Excellent service. Everyone was very pleasant and helpful. I only had the breakfast - a fabulous gigantic variety of salads, cakes, cooked food, eggs any way you like. juices, chocolate milk, a variety of breads, etc. plenty of plenty. All in all, fantastic hotel,, highly recommended.

Stayed in February 2024

I didn’t like that you don’t have the parking it was so hard for us especially we have a little child. And we saw in the way that people putting their cars not in the side of the road. The room also not clean at all. I will not be there in shabath because you don’t have enough food. I thought expensive hotel was good but i was wrong.

I like the location because it is near to everything except in the beach it is a little bit far.

Stayed in August 2023

We paid for one deluxe room, but this was the same as the standard. The rooms were not close together. The rooms were not ready on arrival, There was no bar, nowhere to buy snacks or drinks in the evening.

The rooms were clean and comfortable. The breakfast was excellent. The location was good and you could walk to the beach, marina and attractions.

Stayed in June 2023

The rooms are full of insects The service is bad

Not good and very bad

Stayed in July 2023

The room is not clean

Stayed in July 2023

The room is not clean

Stayed in July 2023