I had a sheet that didn’t fit my mattress and two small mattress on top of each other? It was comfortable but unusual. The bathroom light was broken and didn’t work at all but wasn’t important and there was no fruit on display for breakfast but, when I asked for some they kindly provided

The staff let me check in early, they gave me lots of suggestions and advice and breakfast was clean and plentiful and hotel was quiet and safe

Stayed in April 2024

They do have a breakfast but don't expect any fruits ...

Probably the best location to stay at for all the must do's in Napels

Stayed in February 2024

The decor of the room and the furniture are quite old(-fashioned) and could be updated.

Great location right in the center of the old town, close to the Metro. Reading the reviews, we expected ist to be quite noisy and were surprised that it wasn‘t. We liked getting breakfast in our room, there was quite some choice and it was much better than expected. We also couldn‘t understand why some guests found it difficult to find - the given address is correct and there is a large sign at the entrance of the building.

Stayed in March 2024

Dining room temporarily out of action so we had to have breakfast in our room. Having said that, it was quite nice to have our coffee in bed.

Coffee was lovely- breakfast choice was limited to croissants- which was fine for us.

Stayed in February 2024

Wifi was our only real problem. We did not have data and needed to rely on it, but it worked consistently exactly 1 out of the 4 nights we were there. If we went into the bathroom it would stay connected 🙄 If we were outside our room and connected to any other of the hotel networks it

They are renovating! This place is good now, and I hope it will be great after renovations. I will share the things most important to us about our stay. We have a wheelchair so accessibility was a must for us. There is a lift from the street level to the hotel - no stairs at all (barring one small step up or down from the lift). Our room was right off reception, it and had handicapped equipped bathroom (ramp, rails, stall shower). The staff did so much for us, even things I never thought to ask for! They were all really fantastic. Location is awesome, and a big reason we ended up deciding on this hotel. And the reasonable price was right for what it is. Even though our room faced Via Tribunali we weren't disturbed by the street noise, at any time of day or night. There are so many cafes and restaurants right in front of the hotel, and 1 -- 10 minutes walk away. The restaurant right outside the hotel is great, La Locanda Del Grifo. The room was spacious (double bed, wardrobe and desk) and was very clean when we arrived and attended to every day. The room had a Juliette balcony. Continental breakfast was fine -- croissants and cappucinos and yogurts. Shower water was hot at all times of the day and water pressure was great. The only public area of the hotel we spent any time in was the entrance and lobby, which are nice looking. Lovely front door and lush plants. Securty: The room safe is 10€ to use, I assume per day. It isn't bolted down or anything though. You could just cart it away 😆 We didn't use it; we have our own travel PacSafe. The condition of the room: there are plenty of other reviews about it. They need attention and I hope the impending renos make a difference.

Stayed in January 2024

The hotel was not easy to find as there was very little signage room furnishing and the bathroom was a bit dated.

Hôtel Neapolis is in a very central part of the old town. It is located on the top floors of a building off a courtyard. The breakfast room was cheerful and the barista served excellent coffee. The staff were kind and helpful. There are some very good restaurants in the area.

Stayed in September 2023

Nothing.

Great location, good breakfast, helpful staff, nice room.

Stayed in September 2023

Washroom was small especially bath pod was so congested and small. Also the wash basin style was not practical. When the tap is on the water splashes everywhere.

Room and location

Stayed in September 2023

Shower cubicle could do with being enlarged Good breakfast would be improved by providing fresh fruit

Very helpful staff eg booking taxis, attention to allergies etc Great location in historical centre Pleasant room - comfortable bed - good strong hot shower Decent breakfast

Stayed in September 2023

The WiFi at the Hotel is poor.

Stayed in September 2023

Reception staff could have been a little nicer

every morning for breakfast, the girl who worked in the dining room made me just amazingly delicious coffee, the best in Naples. we did not have time to enter, and she was already bringing me a cup of coffee

Stayed in July 2023

The location is great in the middle of the historical center. Very welcoming staff. We will be back!

Stayed in August 2023

I didn't have any toilet paper in the room and I arrived too late at night to ask! I got a single bed but paid a double bed price.

Great location in the heart of the historic centre, i added a photo so you can see the sign on the wall as it was hard to find. Staff were lovely and very helpful. I could keep my suitcase there whilst I explored after checkout..

Stayed in July 2023

Very small room and difficult to find the hotel at first

Location is good, friendly staff specially marco

Stayed in June 2023

Poor breakfast. No fresh fruit, stale pastries. No glasses in room for drinking. Soft bed. Noisy air-conditioning, necessary as room was on a very busy street, so had to keep windows shut

Central location, friendly staff.

Stayed in June 2023

Locantion, nice room, friendly staff

Stayed in May 2023

Good location.

Stayed in May 2023

difficulty finding the hotel, amenities are over rated, shower head was broken, no aircon permitted

location and cleanliness of room

Stayed in May 2023

The weekends can be noisy outside on a night, weekday were quiet though.

Welcoming hotel, main door off the Main Street which I liked! Very clean and well done out. Breakfast was fine, simple but good choice. Great location for pizzerias, restaurants, cafes, the street with all the nativities and shops, and not far from all the main things to do! We did everything on foot, walked loads but doable! Got a taxi to the hotel from the airport as we arrived late, on return we walked from the hotel to the train station to catch the alibus to the airport, completely doable but obviously rougher than the main area ( like most cities) so wouldn’t do at night. Had a great stay, thanks Napoli, we will be back!

Stayed in November 2022

-Breakfast was pretty basic and not that many choices, but the coffee was excellent -Shower cabin in the bathroom is very small

-Decent size room -Big, comfortable bed -Location is good, in the historic center and close to the Dante metro station -Mini fridge, AC, TV in the room -Room was clean with all the necessary amenities -Hotel staff was very friendly and helpful, they let us leave the luggage at the hotel so we could enjoy the sights after check out -Old building with elevator, very good for people with heavy luggage -Room was towards the very busy street outside, which meant a very nice view and also a lot of noise at night -24/7 reception service -Good value for money

Stayed in October 2022

Location was perfect

Stayed in October 2022

A bit hard to find on arriving.

Breakfast was adequate. Good cappuccino. Staff friendly and helpful. . Location outstanding close to many restaurants. Had a problem with the toilet but it was fixed immediately.

Stayed in October 2022

Matresss was in desperate need of change, harder than I could handle! Breakfast rather disappointing, nothing like the pictures online.

Location, spacious rooms, very clean.

Stayed in October 2022

- hard to find for the first time as the hotel is located on the 4th floor of a house - the noise of the aircon is very disturbing during the night

- perfect location - sights in walking distance - kind and polite staff

Stayed in August 2022