If you are facing the street, be aware that you will be able to hear the traffic. There were also people partying next door on the weekend nights, but using earplugs was enough to drown out their noise.

The staff was very responsive and helpful to any questions we had. We also really liked the location as we were near many of the activities we wanted to do.

Stayed in August 2025

breakfast is poor, room is very small, no umbrella service

location is good, room is clean, staff nice.

Stayed in June 2025

Breakfast could be better.

Nice comfy bed. Really clean. Great location.

Stayed in May 2025

Wifi was not continuous.

The location was very good. The room was very good. Breakfast was reasonable.

Stayed in May 2025

This was perfect for a short lay over in Mexico City, easy access,, even though it was close to a well trafficked road the noice wasn’t bad! Nice restaurants within a walking distance in a safe neighbourhood. The hotel is very simple, but has what you need. The lady who prepared the breakfast was absolutely lovely!!!

Stayed in May 2025

Nothing

The convenience of having a full kitchen

Stayed in May 2025

It’s a little dated, with cheapish furnishings —but it doesn’t claim to be a luxury hotel.

I liked having a little balcony. And breakfast included. Room rate is good for Roma Norte.

Stayed in April 2025

Front desk staff were not friendly whatsoever. They didn't even pretend to be friendly.

Nice area to stay in. Just a quick Uber ride to many attractions. Breakfast attendant was great! The rooftop balcony has some great views of the city

Stayed in March 2025

Parking space

Very well located property, parking was very tight so be careful with that

Stayed in March 2025

The front desk girl at the afternoon must go she gives no information and very rude, the lady in the breakfast is very nice but slow maybe an helper for her would boost the experience. The only staff member that is an 10 out of 10 is the gentleman in front desk in the mornings.

Stayed in February 2025

Elevator was very slow to arrive, towels weren’t the best best. Room was smaller than what the picture showed

The location was close to many attractions and public transportation. The lady making breakfast was very welcoming and friendly. Internet was also good.

Stayed in February 2025

The hot tubs wuere not working the are was still under construction pictures were misleading

Friendly staff. Especially the kitchen crew they were awesome!

Stayed in January 2025

Room was a bit small and cold at night. The rooftop door was closed/locked a bit early at night as well, not allowing me to enjoy late night views overlooking the city.

Location! Close to the metro stop and local stores/restaurants. I felt the property was also safe due to the 24-hour front desk and elevators leading to all rooms. It was great having a microwave, kitchenette and small refrigerator! (It would have been nice if the utensils and cookware had already been in our room… and if we didn’t have to carry the plastic container of supplies up to our room ourselves).

Stayed in December 2024

The location of the hotel isn't the best because it's not entirely close to any big tourist site, but it's close enough to the museums and to the popular restaurants. It ended up being roughly 20-30 minutes to most of the things we were looking at (by foot). But that is to be expected in Mexico City given how expansive the city is. You can easily hear people talking in the hallway, so I could hear an entire phone conversation a man had in the middle of the night.

Breakfast was somewhere between simple and excellent. You get more variety than just cereal and toast. The hotel is close to the bus station. They will hold onto luggage for you if arrive earlier than the set check-in times, which is very helpful. The hotel itself is on a very quiet street.

Stayed in November 2024

Breakfast, room Layout.

Location

Stayed in September 2024

The room had a kitchen in it but no dishes, pots, pans, or silverware. Luckily we didn't need any of that but some people may be expecting it.

We enjoyed the location of the hotel as well as the room and facilities.

Stayed in November 2024

I arrived at 7 AM and had to wait until 2 PM to get my room. The hotel did not had any comfortable space to wait, so I had to wander 7 hours until I had my room.

Excellent location. Most cordial and efficient personal. Rooms well equiped and spacious.

Stayed in September 2024

Parking was really small, difficult to use with a 7 passengers vehicle

Location

Stayed in September 2024

Wifi is unstable when it's raining. Noise from the construction next to the building.

The location is great. Business center has a good view and environment. Cleaning is quite good and the staff are kind.

Stayed in September 2024

The treadmill could be nicer but great that there was a gym anyway walls were a bit thin so slightly noisy at night

Good views at rooftop Staff were extremely nice location was great

Stayed in August 2024

Everything was great

The staff was very attentive and checked in with us daily incase we needed anything. The hotel is in a great spot with lots of restaurants and places to eat. We walked everywhere!

Stayed in July 2024

Very compact. No lobby.

Clean room. Pleasant staff.

Stayed in June 2024

Honestly, I felt that both the gym and the jacuzzi did not look like they were in very good shape. The gym equipment I was on looked very old. And the jacuzzi did not look well maintained. There was no privacy for the jacuzzi as you're directly in front of construction people in the neighboring building!

The front-desk associate, Martin, was very friendly and helpful. He spoke excellent English. I'm glad that I had a kitchen in my suite. NOTE: You'll need to request cooking utensils at the front desk as they're not found in the kitchen itself upon arrival. The hotel is located in a very lively, fun and walkable neighborhood. ANOTHER NOTE: If you're a light sleeper or need to do any work from your room, I strongly recommend that you request a more quiet room as the main street can get noisy from traffic and/or construction.

Stayed in June 2024

Thin wall (the lady next to our room spoke aloud until midnight

Clean

Stayed in June 2024