Construction outside began at 8 am

Wonderful location- close to beach as well as shops.

Stayed in April 2024

The pool was the attractive part of the place, but it was not available during the time I was there.

The staff was very nice, attentive and helpful. They gave me recommendations about things to do and places to get good food.

Stayed in April 2024

Clara was an amazing Host with lots of info about Playa del Carmen, and even for the rest of our trip.

Stayed in April 2024

Nothing

The staff is friendly and the hotel is boutique, never too crowded. The neighborhood is beautiful, peaceful and close to the beach.

Stayed in March 2024

Rooftop patio with pool wasn’t available due to maintenance. They need to renovate more than just a section of the wooden deck. Chairs/loungers were thrown about and old. Could be really nice and relaxing hangout area, but needs work. Breakfast was average.

Super location. Very friendly and welcoming staff. Comfortable room.

Stayed in January 2024

The rooftop plunge pool area was being renovated during my visit, not a major issue since the beach is a five minute walk away.

Excellent location at the southern end of 5th Avenue and about 5 mins walk from the ADO turistica bus station. Mariana the manger was very helpful with recommendations for restaurants and cafes. Buffet breakfast served, which looks good, but I did not experience. Also ideally located for the fast ferry to Cozumel.

Stayed in February 2024

Bathroom: There was a strong sewage odor coming from the bathroom. You could smell it upon entering the hotel room, even if the bathroom door was closed, though after some time, you wouldn't notice it as much. However, the smell was quite strong every time I entered the bathroom itself. Unfortunately, I avoided using the bathroom as much as possible as the smell was quite strong in there. Granted, I did not inform the staff as I thought it was something beyond their control, something with the general sewage system. Perhaps I could have remedied it by purchasing an air freshener of some sort.

Room: The bed was very comfortable, with a nice comforter and five or six pillows. The room offers a newer flat screen TV to watch Netflix, a ceiling fan and a remote control air conditioner. There is a balcony with chairs. There is a shared fridge in the common area where you can store perishables. Location: The hotel is near (a 5 minute walk) the ADO bus station, Paseo del Carmen shopping mall, the Cozumel ferry entrance, Parque Los Fundadores, and the beginning of the 5th Avenue (the tourist area with many restaurants, bars, shops). The hotel is tucked away from the noise of 5th Avenue. However, if you plan explore beyond the main street attractions, plan for an average 20 minute walk (Mega grocery store, El Fogon, etc).

Stayed in February 2024

Swimming pool wasn't available.

Absolutely great location, very close to everything. many restaurants and bars as well as ferry stop. despite being 3-5 minutes walk from everything accommodation is very quiet (IF you have quiet neighbours). Host Mariana was very helpful and informative.

Stayed in February 2024

great accommodation in a safe quiet neighbourhood. Very close to everything. Only a few minutes walk from the beach and the ferry terminal. Staff super nice and responsive on whatsapp

Stayed in February 2024

Roof top swimming pool was not usable at all (needs huge repairs. So not possible to enjoy it.

The room was nice and clean. The host was nice and advise us on different location to visit, where to eat... Apartment was far from the noise but close to the town center.

Stayed in February 2024

Sometimes a weird smell in the bathroom, but not too bad.

Very nice and clean room, we got a free upgrade when checking in so we had a very big room and a nice balcony. Everything was clean, the hotel is in a quiet street, but everything (ADO, Colectivo, Av 5, Beach....) Is really close to walk. The staff was super friendly, breakfast for 140 pP from a buffet is good and the cook is really nice as well. Bed was big and comfortable, showers also good.

Stayed in February 2024

The location of the accommodation was perfect. It's very close to the beaches, the bus station. There are many shops, restaurants and of course the 5th Avenue within walking distance. Mariana was an excellent host.

Stayed in February 2024

Superb location

Stayed in January 2024

The shower curtain and the shower head , but it's common in Mexico. They don't have a hand shower head only rainfall.

Comfortable room and bed and very clean plus nice hosts. Good location. Free water.

Stayed in December 2023

Nothing.

Amazing host. Marianna gave us hell of an experience with her information and host service. Buffet breakfast every morning. So much explanation on where we should go/try food. Shower and a/c 10/10 Room service 12/10 asked towels got them 15minutes later. 5min by walk from the best beach spots and 5th avenue main street. Swimming pool on the roof. Quiet and clean hotel. Amazing staffs. Minimap with things marked in the lobby. (Really helpful at begining) I didnt expect that much i would go back 100%. Safe private neiborhood.

Stayed in January 2024

Great location, couldn't be easier for the bus terminal and ferry. Impeccably clean room. Stylish design, gorgeous balcony. Staff lovely and helpful. Newrby private beach and aztec ruins. Would definitely stay here again!

Stayed in December 2023

Nothing to complain.

Very nice located, close to 5th av. but still very quite. Rooms are very clean. The host as well as the lovely staff are very helpful and take care of their guests. Flexible Check-in.

Stayed in November 2023

One thing to note is that the bathroom window is visible from the building next door. While this wasn't a concern for me, it's something worth considering for those who prioritize absolute privacy.

The hotel's location is truly a standout feature. Situated just a short 3-minute walk from the beach and the bustling Paseo Del Carmen, Che Suites offers a perfect blend of convenience and tranquility. The proximity to the beach made it incredibly easy to enjoy the sun and sand at any time. Additionally, the secure surroundings added an extra layer of comfort to my stay. ADO Estación Turística is 3-4 blocks away which is super convenient! You also have OXXO, Carl's Jr, Starbucks, and many clothing stores (Zara, Bershka, Pull & Bear, Fullsand, Old Navy, etc.) less than one block away. Room was spacious, providing ample room to move around comfortably. The cleanliness of the room was also noteworthy; it was evident that the staff took great care in maintaining a spotless environment. The staff at Che Suites were not only very friendly but also went the extra mile to assist with a late check-in, ensuring a smooth start to my stay. The check-out process was equally hassle-free, making my departure from the hotel a breeze. Internet connection was stable and fast. Accessibility Note: It's worth mentioning that guests need to take stairs to access their rooms. If stairs are not an issue for you, this is a fantastic option. Personally, it added a touch of exercise to my day. Considering this factor, if you have no problem with stairs, Che Suites is a great option.

Stayed in November 2023

Great location Feels like home Comfortable bed Great price

Stayed in November 2023

The coffee break is apart, around $140 Mexican. You don't have reception 24/7. So if you have to leave early you need to solve things by yourself.

It is a private local, very beautiful and peaceful. The air conditioning is very nice. The bedroom is very comfy.

Stayed in October 2023

Nothing!

The location was perfect. Close to everything, beaches, the ADO station, good food, and shopping, but still quiet. The beach was super private. The staff was also very accommodating.

Stayed in August 2023

Great place to stay, clean, safe and perfect location ( very close to beach and city center). Special thanks to the manager, he was very helpful and shared a lot of useful information about Playa ,

Stayed in September 2023

The location is perfect. Just a few minutes from the 5th Avenue, also from ADO station. If you want to go to Cozumel, the ferry is 5-10 minutes away. You can use the kitchen there, you have a few fridges (choose which is nearest to your room). You have drinkable water in the kitchen. The members of staff are very friendly. You can ask any information, they are happy to help, and they have knowledge 😉 I would definitely recommend it!

Stayed in August 2023

There was no elevator

Very helpful staff, clean, big room, big bathroom, huge bed, in a really safe and quiet area

Stayed in August 2023