Avenida Lopez Portillo Manzana 2Lote 1A Super Manzana 85, 77520 Cancún, Mexico
#123 of 208 hotels in Cancún
Guests' ChoiceBased on 96 hotel reviews
7.7Cleanliness
7.9
Comfort
7.7
Location
8.0
Facilities
7.5
Staff
8.7
Value for money
7.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 26, 2024
Timothy
United States of AmericaNo view. Access to the beach was not very easy. No refrigerator or microwave in the room. Some of the descriptions I read mentioned a bar and restaurant on site. It looks like this used to be the case, but not anymore. There is a port directly across the street from the hotel, but this is only for tours and fishing and snorkeling excursions.
Quiet, clean, private patio area, free parking. Short walk to the main passenger ferry to Isla Mujeres. A few small shops and restaurants nearby.
Stayed in February 2024
Reviewed: February 20, 2024
Wes
CanadaToilet leaked water onto the floor with every flush. Staff was helpful in moving me to another room.
Ten minutes walk from Isla Mujeres ferry.
Stayed in February 2024
Reviewed: January 24, 2024
Maya
EstoniaNo breakfast, and inadequate rain protection on the door - a bit of a flood during a bad storm
Clean and comfortable, friendly staff
Stayed in January 2024
Reviewed: January 17, 2024
James
United KingdomWifi was down for a while and the tap did not work so had to use the shower!
Nice size room and close to ferry port
Stayed in January 2024
Reviewed: September 21, 2023
Anapaulaclaudio
BrazilThe mattresses are very hard and the bathroom door didn't open fully it bump into toilet.
Very close to the ferry to Isla mujeres
Stayed in September 2023
Reviewed: September 18, 2023
Frances
United KingdomVery friendly staff - comfortable and suited our one night stay
Stayed in September 2023
Reviewed: May 25, 2023
Ashley
United States of AmericaNice and comfortable. Ideal for a short stay, the staff are exceptional.
Stayed in May 2023
Reviewed: March 19, 2023
Sophia
GermanyHard to find something to eat around the area in the evening
Ferry direct in front of the hotel. 24h reception. Helpful and friendly
Stayed in January 2023
Reviewed: March 16, 2023
Ange
FranceNice room, friendly staff
Stayed in February 2023
Reviewed: March 13, 2023
Vasilisa
United KingdomIt was quite nosy, considering there was construction work just outside the hotel. Many staff members did not understand or spoke English, so it was quite frustrating sometimes, although I used an online translator to explain what I wanted. everyone was very polite and as helpful as they possibly could.
The location was great if you are going to travel to Isla Mujeres or want to be in a less touristy spot - there is a local beach just 10min walk away, nearby restaurants and a small convenience store just across the road. The room was clean, they changed towels and made the bed every day. Jetway ferry is just across the road and Ultramar about 10min walk away. There are also cabs just outside the hotel, as you will need to commute downtown if you want to take any day/trips excursions, because most of the tour operators do not offer pick up from this hotel.
Stayed in March 2023
Reviewed: March 6, 2023
Tatiana
PolandThe staff was kind and helpful. The hotel is near the ferry to Isla Mujeres. It is worth the money if you need to stay for 1 or 2 days in Cancun.
Stayed in March 2023
Reviewed: February 13, 2023
David
Costa Rica6:: AM the banging noise begins Could be the maids or guests in distant rooms, way to noisey the walk Way lights are to bright, lights up the room to much
There is no breakfast
Stayed in February 2023
Reviewed: January 23, 2023
Tea
CroatiaNothing
The hotel has amazing location, in front of ferry to Isla mujeres. We stayed one night in Cancun just to visit the island. They kept safe our luggage until our return:) Room was basic but clean. Friendly staff.
Stayed in January 2023
Reviewed: January 22, 2023
Kinga
GermanySmall room, but clean and cozy. Very close to the ferries.
Stayed in January 2023
Reviewed: December 17, 2022
Eliska
Czech Republicpersonal was super nice and heplful.
Stayed in December 2022
Reviewed: December 17, 2022
Lisa
United Kingdomnoisy outside the room due to outdoor seating and late socialisers
Stayed in December 2022
Reviewed: November 11, 2022
David
Costa Ricano coffee in the morning
location. safe quiet
Stayed in November 2022
Reviewed: October 17, 2022
Julieane
New Zealanda little dated but that’s the only thing to fault
the hotel was across the road to the ferry terminal which takes you to isla mujeres and close to the OXXO shops and close to restaurants and the local beach.
Stayed in October 2022
Reviewed: September 8, 2022
Sevindikd
BelgiumNot sure from where, i had some noise issues early in two mornings. This is not a deal breaker of course for me. For Tulum and similar trips they pick you up so early and return you very late. (those are full day trips and transport is arranged by tour provider anyway)
Perfect location for sea trips, isla mujeres or snorkelling or shark whales, close to comperatively quieter beaches, there's a bus ride to city center easily. Staff are very nice, helpful and they speak English.
Stayed in September 2022
Reviewed: June 18, 2022
Julia
PolandThat was not in my type. Good for one night before ferry to the Isla Mujeres. Nothing in the area - no restaurants and no beaches
The hotel was nearby Puerto Juarez. The staff was really nice
Stayed in June 2022
Reviewed: June 15, 2022
Amanda
United States of AmericaSome of the facilities are older, the sink pipe in our room broke, however, the staff was very reassuring and fixed the problem within the day, while we went out and about, and we didn't even have to change rooms! The fan in our room i think lost a pull string but was totally not necessary given the new high powered AC. Only real problem was our old shower door that sometimes would unlatch, but was totally manageable and not too leaky, plus we were given a little floor mat towel.
Location was excellent. Walking distance to food vendors and restaurants, Ferry port, not to mentionthe new Fast Ferry to Isla Mujeres at the Ultramar Port. Room was a nice size with a pleasant, breezy patio area. Rooms come with Netflix so you can catch up on your shows after a fun day in the sun. Staff was excellent, super helpful and efficient. Air conditioning was strong! Love the atmosphere of the place. No breakfast due to covid, but free instant coffee in the cute seating area with a lot of good breakfast options a short distance away. It felt like you were a guest in their home. Always professional and kind reception.
Stayed in May 2022
Reviewed: May 30, 2022
Romy
United States of AmericaClose to the ferry station and smart tv.
Stayed in May 2022
Reviewed: May 20, 2022
Broden
New ZealandSimple yet effective, decent size rooms with toiletries and good aircon/wifi. located out of the main hub of Cancun which was nice, but directly opposite ferry terminals
Stayed in May 2022
Reviewed: March 31, 2022
Brigid-lucy
United KingdomNothing really.
We loved the fact that you could help yourself to coffee any time and also fresh drinking water. This was a big bonus for us. We also liked being not far from a blue beach.
Stayed in March 2022
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