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Reviews of Hotel Del Sol This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Lopez Portillo Manzana 2Lote 1A Super Manzana 85, 77520 Cancún, Mexico

#123 of 208 hotels in Cancún

Guests' Choice

Review Score

Based on 96 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2024

    8.0
    A clean, affordable, no-frills place to stay
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No view. Access to the beach was not very easy. No refrigerator or microwave in the room. Some of the descriptions I read mentioned a bar and restaurant on site. It looks like this used to be the case, but not anymore. There is a port directly across the street from the hotel, but this is only for tours and fishing and snorkeling excursions.

    Quiet, clean, private patio area, free parking. Short walk to the main passenger ferry to Isla Mujeres. A few small shops and restaurants nearby.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Toilet leaked water onto the floor with every flush. Staff was helpful in moving me to another room.

    Ten minutes walk from Isla Mujeres ferry.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    Clean basic and good value accommodation
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast, and inadequate rain protection on the door - a bit of a flood during a bad storm

    Clean and comfortable, friendly staff

    Stayed in January 2024

  • Reviewed: January 17, 2024

    7.0
    Does the job - just
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi was down for a while and the tap did not work so had to use the shower!

    Nice size room and close to ferry port

    Stayed in January 2024

  • Reviewed: September 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattresses are very hard and the bathroom door didn't open fully it bump into toilet.

    Very close to the ferry to Isla mujeres

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Comfortable stay and friendly helpful staff
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff - comfortable and suited our one night stay

    Stayed in September 2023

  • Reviewed: May 25, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice and comfortable. Ideal for a short stay, the staff are exceptional.

    Stayed in May 2023

  • Reviewed: March 19, 2023

    9.0
    Perfect stay if going to Isla Mujeres
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to find something to eat around the area in the evening

    Ferry direct in front of the hotel. 24h reception. Helpful and friendly

    Stayed in January 2023

  • Reviewed: March 16, 2023

    9.0
    Great, I recommend
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room, friendly staff

    Stayed in February 2023

  • Reviewed: March 13, 2023

    7.0
    Good value for the price
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was quite nosy, considering there was construction work just outside the hotel. Many staff members did not understand or spoke English, so it was quite frustrating sometimes, although I used an online translator to explain what I wanted. everyone was very polite and as helpful as they possibly could.

    The location was great if you are going to travel to Isla Mujeres or want to be in a less touristy spot - there is a local beach just 10min walk away, nearby restaurants and a small convenience store just across the road. The room was clean, they changed towels and made the bed every day. Jetway ferry is just across the road and Ultramar about 10min walk away. There are also cabs just outside the hotel, as you will need to commute downtown if you want to take any day/trips excursions, because most of the tour operators do not offer pick up from this hotel.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was kind and helpful. The hotel is near the ferry to Isla Mujeres. It is worth the money if you need to stay for 1 or 2 days in Cancun.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    8.0
    Good for the pricc.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    6:: AM the banging noise begins Could be the maids or guests in distant rooms, way to noisey the walk Way lights are to bright, lights up the room to much

    There is no breakfast

    Stayed in February 2023

  • Reviewed: January 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The hotel has amazing location, in front of ferry to Isla mujeres. We stayed one night in Cancun just to visit the island. They kept safe our luggage until our return:) Room was basic but clean. Friendly staff.

    Stayed in January 2023

  • Reviewed: January 22, 2023

    8.0
    Recommended before a ferry trip!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room, but clean and cozy. Very close to the ferries.

    Stayed in January 2023

  • Reviewed: December 17, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    personal was super nice and heplful.

    Stayed in December 2022

  • Reviewed: December 17, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    noisy outside the room due to outdoor seating and late socialisers

    Stayed in December 2022

  • Reviewed: November 11, 2022

    9.0
    liked it, rebooked for my next "border run"
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 8 nights

    no coffee in the morning

    location. safe quiet

    Stayed in November 2022

  • Reviewed: October 17, 2022

    8.0
    great stay, so close to restaurants and the ferry terminal there’s taxis outside always offering assistance and the staf
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    a little dated but that’s the only thing to fault

    the hotel was across the road to the ferry terminal which takes you to isla mujeres and close to the OXXO shops and close to restaurants and the local beach.

    Stayed in October 2022

  • Reviewed: September 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Not sure from where, i had some noise issues early in two mornings. This is not a deal breaker of course for me. For Tulum and similar trips they pick you up so early and return you very late. (those are full day trips and transport is arranged by tour provider anyway)

    Perfect location for sea trips, isla mujeres or snorkelling or shark whales, close to comperatively quieter beaches, there's a bus ride to city center easily. Staff are very nice, helpful and they speak English.

    Stayed in September 2022

  • Reviewed: June 18, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    That was not in my type. Good for one night before ferry to the Isla Mujeres. Nothing in the area - no restaurants and no beaches

    The hotel was nearby Puerto Juarez. The staff was really nice

    Stayed in June 2022

  • Reviewed: June 15, 2022

    9.0
    Good Location, Good price, Welcoming stay!
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights

    Some of the facilities are older, the sink pipe in our room broke, however, the staff was very reassuring and fixed the problem within the day, while we went out and about, and we didn't even have to change rooms! The fan in our room i think lost a pull string but was totally not necessary given the new high powered AC. Only real problem was our old shower door that sometimes would unlatch, but was totally manageable and not too leaky, plus we were given a little floor mat towel.

    Location was excellent. Walking distance to food vendors and restaurants, Ferry port, not to mentionthe new Fast Ferry to Isla Mujeres at the Ultramar Port. Room was a nice size with a pleasant, breezy patio area. Rooms come with Netflix so you can catch up on your shows after a fun day in the sun. Staff was excellent, super helpful and efficient. Air conditioning was strong! Love the atmosphere of the place. No breakfast due to covid, but free instant coffee in the cute seating area with a lot of good breakfast options a short distance away. It felt like you were a guest in their home. Always professional and kind reception.

    Stayed in May 2022

  • Reviewed: May 30, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the ferry station and smart tv.

    Stayed in May 2022

  • Reviewed: May 20, 2022

    8.0
    perfect for a short stay upon arrival to Cancun, good location for ferry transfers
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Simple yet effective, decent size rooms with toiletries and good aircon/wifi. located out of the main hub of Cancun which was nice, but directly opposite ferry terminals

    Stayed in May 2022

  • Reviewed: March 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really.

    We loved the fact that you could help yourself to coffee any time and also fresh drinking water. This was a big bonus for us. We also liked being not far from a blue beach.

    Stayed in March 2022

Showing 1 - 25

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