Paseo Tollocan Oriente, 818, 50160 Toluca, Mexico
#8 of 49 hotels in Toluca
Guests' ChoiceBased on 36 hotel reviews
8.9Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 30 December 2023
Damaris
Puerto RicoThe only thing I didn´t like was the noise from the lobby at night. I could hear it in my room, I don´t know if there were activities those days but it was very noisy.
Stayed in December 2023
Reviewed: 28 July 2022
Jenn
United StatesThe area this hotel is in feels a bit industrial, so you really need to catch an uber or taxi to other places. We found Uber to be unreliable in Toluca, but taxis are plentiful. There is a large garden filling the central courtyard, but it seems a bit sad. I didn't see any flowers and you can't enter it. But it has potential to be a beautiful space with a bit more attention. The only other petty complaint is that we believed we arranged to be taken to the bus station early on the morning of our departure and the receptionist said they had a service and would arrange it. But when we got up, a different person called us a taxi, which took a while to arrive, and we made it to the bus station just as our bus was about to leave. It was a bit stressful. However, we should have learned by now not to rely on hotel reception to arrange our transportation in advance, as this is not the first time it has failed. Note: We just figured out today that we can make transportation arrangements through Booking.com, which is very helpful. Oh, one more thing: Not enough drinking water provided for two guests.
This hotel is all white, except for one simple stained glass window, so it's a bit plain, but stately, like a hospital. The room itself was also undecorated, but very comfortable. The beds had ample pillows and we had the best sleep of our trip at this hotel. The center courtyard has openings in the roof, so when it rained at night, it fell into the courtyard garden and was very soothing. There are some places to eat and drink within walking distance. Also, the shower was excellent.
Stayed in July 2022
Reviewed: 7 June 2022
Francisco
United StatesPoor menu on breakfast
Stayed in June 2022
Reviewed: 9 May 2022
Laura
MexicoEl olor
Ubicación
Stayed in May 2022
Reviewed: 2 May 2022
Beatriz
Mexicola habitación en general
Stayed in May 2022
Reviewed: 19 April 2022
Hugo
MexicoThe hotel needs maintenance, the elevator from the parking lot looks old and it is bumpy, the walls need some painting, and the curtains of the room have small holes in it. In general the hotel looks old on the inside
clean, good checking process and fast checkout, good location in front of a shopping mall
Stayed in April 2022
Reviewed: 31 December 2021
Archie
United StatesI enjoyed my stay here. Staff are very friendly and helpful. The room is spacious and breakfast is tasty.
Stayed in December 2021
Reviewed: 15 November 2021
Cinthia
United Stateseverything
Stayed in November 2021
Reviewed: 2 August 2021
Rodrigo
MexicoBuen desayuno y excelente trato por parte del staff
Stayed in August 2021
Reviewed: 4 March 2024
Santiago
ColombiaThe facility didn’t work properly
The air conditioning didn’t work and the breakfast was terrible
Stayed in March 2024
Reviewed: 9 December 2022
Morales
United StatesThey woke us up early in the morning offering laundry and what time they could clean the room We didn't have enough towels, we had to ask every time Some persons of the staff were not very friendly
Breakfast, comfy beds and pillows
Stayed in December 2022
Reviewed: 30 May 2022
Omar
MexicoLobby must be improved
Bedroom was nice
Stayed in May 2022
Reviewed: 11 November 2021
Elsa
MexicoThe appareance of the hotel, the first room smell not well, the Bed Is to old AND hard, not confortable. The pillows also very old.
Good enough! The persons who are in the restaurant were very nice.
Stayed in November 2021
Reviewed: 6 May 2024
Yulian
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 April 2024
Amit
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 March 2024
Eduardo
MexicoThere are no comments available for this review
Stayed in January 2024
Reviewed: 24 December 2023
Liliana
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 22 December 2023
David
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: 7 July 2023
Luz
MexicoThere are no comments available for this review
Stayed in July 2023
Reviewed: 31 May 2023
Pao
MexicoThere are no comments available for this review
Stayed in May 2023
Reviewed: 30 December 2022
Mariana
MexicoThere are no comments available for this review
Stayed in December 2022
Reviewed: 8 July 2022
Alejandra
MexicoThere are no comments available for this review
Stayed in May 2022
Reviewed: 16 April 2022
Felix
MexicoThere are no comments available for this review
Stayed in April 2022
Reviewed: 5 April 2022
Juan
MexicoThere are no comments available for this review
Stayed in April 2022
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