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  5. Reviews of Hostal Santo Domingo

Reviews of Hostal Santo Domingo 2 stars

4 Poniente 312, Puebla Centro, 72000 Puebla, Mexico

#120 of 148 hotels in Puebla

Guests' Choice

Review score

Based on 41 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    A pleasant stay for one or two nights. Extremely welcoming staff.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, I noticed a few very small cockroaches in the bathroom. I told the staff and the lady cleaned immediately. However, the next day, I noticed another. Old colonial buildings, sadly have their drawbacks. That said, I would definitely stay there again for one or two nights. I’d recommend providing soap.

    The staff were extremely nice. Very welcoming and helpful. The internet in common areas was good, and I could work. The double room was large. High ceilings. There was a fan in the room. The location was a few blocks from the main square.

    Stayed in May 2024

  • Reviewed: 19 March 2024

    7.0
    great location, spacious room, wifi may be spotty, could be dusty.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    lack of outlets, the balcony door did not close completely so dust comes in & could be noisy. Some units are located out of wifi coverage.

    great location. friendly staff. spacious rooms, clean beds & sheets.

    Stayed in March 2024

  • Reviewed: 5 February 2024

    7.0
    Nothing fancy; an affordable clean place to spend the night with friendly staff.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Other guests hanging out in the lobby were making noise until 3 am, and the whole space is kind of an echo chamber, so it was very loud.

    The staff were very kind and helpful. A reasonable price, and a location close to the Zocalo. Bed was reasonably comfortable.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    3 Doors to lock lol

    The location is fantastic. The rooms are large, beds are good, wifi fast.

    Stayed in January 2024

  • Reviewed: 11 November 2023

    8.0
    Hostal Santo Domingo
    • Leisure trip
    • Couple
    • Basic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a bit of a smell in the bathroom, but not anything overwhelming. The hot water took ages to heat up. Nothing too bad, it just needs a couple of touches.

    The staff were super friendly and accommodating, the rooms were spacious and comfortable, and the wifi was decent (after changing rooms).

    Stayed in November 2023

  • Reviewed: 30 May 2023

    8.0
    Reasonable for a price
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    There was not functional wifi in the room. And unfortunately just cold water, so I was not able to take a shower.

    The room was reasonable for the price. Very close to the city centre with a nice street view. The stuff was very helpful and nice.

    Stayed in May 2023

  • Reviewed: 27 April 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Buena opción por el precio

    Stayed in March 2023

  • Reviewed: 1 January 2023

    7.0
    Great central location. Fair price.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only disadvantage is the noisy road. In my room there are not even glass windows, only wooden shades with holes and I can also hear everything through the connection door to the neighbour's room...

    Perfect central location. Big room with private bathroom (altogether 30sqm). Safe place. Fair price!

    Stayed in January 2023

  • Reviewed: 16 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Quite cold in the room on December. The bed sheets were not clean. Other vise the room was okay for one night

    Great location and comfortable rooms.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    7.0
    cheap and good location, don’t stay if a light sleeper
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it is VERY loud throughout the night due to being on main road. trucks wake you up in the night

    cheap and good location

    Stayed in November 2022

  • Reviewed: 10 November 2022

    7.0
    Excellent location, very nice atmosphere, very kind staff, some construction improvements are needed
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    They should have breakfast and improve the insulation of the rooms.

    The building, an old monastery, was in keeping with the spirit of the city. The rooms are big and clean. They saw everything in an inner patio. All our friends are close and there were beautiful places where we could meet. The location of the hotel was very close to all the attractions.

    Stayed in October 2022

  • Reviewed: 29 July 2022

    9.0
    great location and clean hostel.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    a little noisy at night but that’s to be expected.

    excellent value for money and perfect location.

    Stayed in July 2022

  • Reviewed: 20 April 2022

    8.0
    basic but good value for money.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    staff don’t speak English. old bathroom. one plug.

    location is great. owner is available. we got private double room. huge room. good value for money.

    Stayed in April 2022

  • Reviewed: 26 March 2022

    8.0
    Perfect location, great for a few nights in Puebla
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi not great in the room. Dorm without window or natural light. Bathroom door was not really closable, was no problem though since I was the only one in the dorm.

    Perfect location. Not very crowded. Good areas to chill.

    Stayed in March 2022

  • Reviewed: 2 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some lights, ie. bedside lamp, didn't have bulbs. The hostel seemed to be on the only block in the whole city where working girls congregated. And specifically right in front of it. Though we saw no evidence of the hostel being used for their services.

    Super comfortable beds and bedding. Very friendly and helpful staff.

    Stayed in February 2022

  • Reviewed: 31 January 2022

    8.0
    Recommend
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Water wasn't hot It was noisy from the street all the time

    Location Beautiful building and room Friendly Staff Nice beds Nice sofas in the hall Wifi was good

    Stayed in January 2022

  • Reviewed: 30 January 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Cold water in the shower

    Staff can speak English. Big, bright room

    Stayed in January 2022

  • Reviewed: 29 January 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    VERY LOUD! tricky kitchen

    kind personal

    Stayed in January 2022

  • Reviewed: 19 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff

    Stayed in December 2021

  • Reviewed: 26 November 2021

    7.0
    Good value for money.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Check in was different. Paid the money and was given the key by a man fixing the door lock. Not sure I ever met the real receptionist.

    Good location, lovely building. Had the dorm all to myself.

    Stayed in November 2021

  • Reviewed: 25 March 2024

    4.0
    Not recommended any more…..
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I’ve stayed with your accommodation in 2019, when I indeed enjoyed with nice inner court yard +planters, good breakfast included, etc.. I’m very disappointed, however, that courtyard is now dead space with poor maintained, 2 front doors must be opened by Keys-very hard time to manipulate those door keys, no more breakfast, even hot water not dispensed well by hot pot, very strict regulations by a manger regarding keys, shower, hoyo water dispenser, etc…

    good location nearby Zocalo, reasonable fee of 1 room

    Stayed in March 2024

  • Reviewed: 19 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Totally dirty shared kitchen, no running water.

    Location, rooms, cleanliness quite ok, except for the bathroom.

    Stayed in February 2023

  • Reviewed: 20 December 2022

    5.0
    Can’t pay card/super noisy - central location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Listing says that you can pay with card, when we arrived they said we could only pay in cash which was frustrating. Really noisy in rooms by road all throughout day/night - needs better sound insulating. It seems to be the place where prostitutes congregate in the evening.

    Great location.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    6.0
    Good price and location. Beds were good. NOT good: noise and no hot water.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    NOISE. The hostal didn't have a clearly posted rule about noise and when you have to be quiet. I wish it was like 9pm. There were some noisy guests, even late into the night (past midnight). Also, my room was on the street side. There are 4 rooms like that. Noisy street until about 8:45pm. Then, there was the water truck with the booming pump everyday: it could be 11pm to past midnight or 6am. The noise is hard because the doors to the "balcony" was had many gaps and not really shutting out any noise.

    It was very central and close to many things in the historical district. It didn't include breakfast. It was an old style building. I like that.

    Stayed in November 2022

Showing 1 – 25

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