I rated this hotel for what it is - as opposed to how I liked it. I stayed 2 days and 1 night (left late 2nd night for another city). I was glad I was only there 1 night - overall I didn't care much for it - I want a closed controllable climate in my room. I chose it because it is very near the ADO bus terminal and I was arriving and leaving by bus. It was a brief, easy walk for this oldster.

This is an extremely charming hotel and the staff are warm and friendly and helpful. Cleanliness is superb. The bed is excellent. The hotel is situated in a very cool area of tourist hotels and restaurants. One could not ask for a nicer, safer area. I would say the room (and the hotel) is akin to a grand, permanent tent. It is 'open air' to the extent that the hotel itself is open - all hallways, etc. - to the outside air (not to people having access or walking through). While only the fan on the A/C unit in my room worked, that didn't matter because there is a permanently open screened area in the bathroom and bedroom and the air can just flow through - so A/C wouldn't matter much anyway. No heat function. There is also a large screened window that may be opened or closed. All the fresh air you could want! The hotel and room decor are fresh, clean, attractive, very pleasant in every sense. The room is quite small, but sufficient for one person. The bathroom is very adequate and not cramped. Shower is hot - though shower head really needs replacement. The bottom floor is the hotel reception in one corner and the rest of the front part is a restaurant which continues to the outside - not part of the hotel. Rooms are on another part of the ground floor and on the 2nd and 3rd floors mostly. If you like a relaxed feel, fresh open air, and a pleasant, relaxed, walkable area and don't mind a small room - you will probably love this place. I just prefer 'closed' air where humidity can be controlled along with temperature and more 'standard' hotel infrastructure.

Stayed in January 2024

Limited hot water

Beautiful hotel with wonderful staff

Stayed in February 2024

The hotel was very conveniently located. Room was quite small but clean and everything was there (hot water in bathroom, airco, ceiling fan). Friendly staff.

Stayed in October 2023

Wifi didn’t work for me.

The room was good and it’s like any other room in similar hotels, but I was positively surprise how comfortable the bed was and how clean everything was.

Stayed in September 2023

The bed was too stiff for me. Others might find it ok though!

The location is near the bus station. Close to restaurants, shops and travel agencies. The room was big enough

Stayed in August 2023

Arrived at 7 AM, room would be ready at 2 PM, it wasn't...

Super close to bus station.

Stayed in April 2023

Restaurant was already closed when we arrived at 18

Huge room - very clean and tidy. Free water

Stayed in April 2023

Great little place to stay for a few days in Palenque! We also had to change our plans at short notice, but the hotel was super friendly and flexible with our change request of our reservation. :-)

Stayed in April 2023

A few of the rooms are in a separate building a few doors down. This is where I stayed, so I can only speak to this experience- it was a bit loud. You could hear the noise outside very clearly and the curtains didn't block the lights out that well at night. To that extent, I didn't hear noise all night by any means- it was quiet from midnight to 7am for the most part.

VERY clean! Excellent location. Very nice staff.

Stayed in April 2023

Can be a bit noisy in the evening from restaurants playing Cuban music, but not unpleasant. No drinking in the street

Situated in a pretty, leafy area with several hotels and restaurants. Close to the highway and shuttles to the archaeological zone of Palenque. The area is a bit above midrange but very cosy with lots of references to the maya history

Stayed in April 2023

Convenience: The property is in walking distance of the ADO bus. Plus, it is a very inexpensive ride to the ruins. Creativity: The hotel introduces visitors to the sculptures and carvings that have made Palenque so memorable, beginning with a full size replica of the cover of Pakal's tomb. Service: The restaurant is good, servicable, and moderate. Staff: Native Spanish speakers with plenty of English.

Stayed in March 2023

it was a bit noisy sometimes, but this was due to the spacious ventilation windows that were fortunately well closed by means of insect screens. these windows bring in fresh air at the same time.

the fact that it is a museum and a hotel at the same time, when you are into Maya culture, and that’s very likely in Palenque, makes this place a must go to. nice replica’s of Maya steles. had plenty chances to do translations of the maya glyphs.

Stayed in March 2023

breakfast is not included, and is on the pricey side in the downstairs (tiny) restaurant.

Good bed, shower and wifi. So that is all you need for a 1-night stay.

Stayed in February 2023

beds are, even for Mexican standards, really hard

clean, nice rooms, friendly staff, good water pressure, good location

Stayed in December 2022

The room was good and clean. My compliments for the one who made the towels into artwork. The location was great.

Stayed in December 2022

The staff weren't particularly friendly here, unlike all the other people we met in Mexico. The public parts of the hotel have reproduction artefacts etc. to give it interest, but the rooms are just standard hotel rooms which could be anywhere in the world.

This hotel is very reasonably priced and is in the heart of the very small area containing hotels and restaurants. To be honest, the rest of Palenque doesn't have much to offer. It's very much a base for the ruins, a 15-minute drive away, and some amazing waterfalls, a similar distance. The rooms are fine, they do the job.

Stayed in November 2022

There was a nice room left on Booking.com so I booked it, but once we arrived there it turned out they didn't have any rooms left. The guy at the desk was not very friendly in this situation and they could not help us.

Stayed in October 2022

-

Great location near ado stop and near several nice cafes. Staff at front desk could not have been more helpful- we needed to print some things due to flight changes and only too happy to help. Spacious room, excellent shower and comfortable beds. A great hotel!

Stayed in November 2022

Walls are a bit thin if you’re near the street you can hear everything, but the town quiets down fairly early so it wasn’t a big deal.

Great location, good value. Hot shower with good pressure. Rooms are cleaned everyday with new sheets and towels by a wonderful staff. I’d happily stay here again

Stayed in October 2022

Great location, close to ADO bus terminal, and also bars and restaurants.

Stayed in April 2022

-

Great location. Good price.

Stayed in March 2022

Very noisy in the morning, although it's hard to blame the hotel for other inconsiderate people. Wifi was terrible in our room.

Great location, right on the tourist street. Fairly big room, comfortable beds. Room cleaned daily, and staff allowed us to leave our bags their after check out.

Stayed in March 2022

Walls were a tad thin but we still slept completely fine

Amazing location, view from the roof terrace, comfy room, friendly and helpful staff. Extremely happy with our stay

Stayed in February 2022

Wifi didn’t work in our room

Great location, friendly staff and nice spacious rooms

Stayed in February 2022