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  5. Reviews of Jolie Jungle Eco Hotel

Reviews of Jolie Jungle Eco Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ruta de los Cenotes km 26,5, 77580 Puerto Morelos, Mexico

#16 of 55 hotels in Puerto Morelos

Guests' Choice

Review Score

Based on 42 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    9.6

  • Value for money

    8.2

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Showing 1 - 25

  • Reviewed: April 2, 2024

    9.0
    Friendly comfortable hotel in natural surroundings
    • Leisure trip
    • Solo traveler
    • Standard Bungalow
    • Stayed 4 nights

    The hotel which is located in relatively unspoilt forest about 30 km West of Puerto Morelos on the Ruta de los Cenotes consists of a number of cpmfortable bungalows bulit in the Mayan style around a small swimming pool and a restaurant serving simple but tasty meals and drinks. This makes it an ideal base for exploring the nearby cenotes, the coast between Cancun and Tulum (including Cozumel) the Mayan sites of Coba and Chichen Itza. I was travelling alone on a birdwatching trip but the hoel was clearly popular with couples and families seeking to explore the Yucatan penninsular away from the resort areas. The complex is run by a lovely couple, she is Mexican and he is French, who are trilingual (French, Spanish & English) and for whom nothing is too much trouble. An added bonus for me was that the grounds of the hotel turned out to be very good for birdwatching with a nice range of resident species and winter visitors from North America.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Standard Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing! In the forest you can watch a lot of birds and animals Very nice people! 😀 The chef 👩‍🍳 is very good

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Our bungalow was great. It was spacious and nicely decorated. We loved that it was a private place in their beautiful jungle. The owners and staff were very welcoming and took good care of us. The communication was easy and pleasant. We saw some monkeys and a lot of birds. Thanks for your hospitality!

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Customer service far exceeded expectations!
    • Leisure trip
    • Solo traveler
    • Standard Bungalow
    • Stayed 1 night

    I arrived very overwhelmed at this place because the truth is I didn't pay attention when I made the reservation, I just made sure it said: Puerto Morelos. It was difficult and expensive for me to get there because I didn't rent a car or reserve transportation. Big mistake! Please make sure to schedule your transportation in advance or rent a car. As soon as I arrived my frustration disappeared, not only because of the fantastic place, but because of the attention of its owners. Nedda and Dino made me feel welcome and supported me with their attention. I left the place feeling that I owed them much more than I paid. If your thing is an eco hotel in the middle of the tropical jungle, this is your place! Marvelous! I would have liked to be able to stay more days.

    Stayed in January 2024

  • Reviewed: December 3, 2023

    8.0
    Peace and great food in the forest
    • Leisure trip
    • Family with young children
    • Two-Bedroom Bungalow
    • Stayed 2 nights

    Not a lot

    Really enjoyed the peace of the location and the warm welcome we received. Nice walks in the forest with stunning butterflies and wild monkeys. They also help with information on birds if you are interested. Don’t expect 5 star luxury but saying that the food is great and the accommodation clean and has what you need.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    9.0
    A wonderful resort in a jungle setting
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow
    • Stayed 3 nights
    • Submitted from a mobile device

    Either stay on site or take a car. We visited a couple of cenotes which were easy to drive to but you'd need to do more planning without wheels

    Such a beautiful location, so nice to be surrounded by the jungle. The owners and staff were lovely, and we liked all of the facilities on site

    Stayed in October 2023

  • Reviewed: November 1, 2023

    8.0
    Amazing Jungle Experience
    • Leisure trip
    • Solo traveler
    • Standard Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    I went in late October which is off season, so I was the only guest outside of the staff, which honestly wasn’t a bad thing at all, it was kind of a good thing for what I needed, just felt a bit weird being the only patron somewhere.

    I have always wanted to visit and stay in a Jungle and I was able to here. I was in the pool or hammock amongst all of the trees and could hear the monkeys and other wildlife, which was phenomenal. I slept so well because of those sounds. There are tons of walking trails and I walked some and wished I had had more time to explore the entire place, but instead I went right down the street to Extreme Adventures Cancun and did an excursion.

    Stayed in October 2023

  • Reviewed: August 5, 2023

    8.0
    Lovely hideaway
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 1 night

    No airco in the cabin, electricity was up and down for a part of the night, which resulted in the fans shutting down and starting up again for well over 2 hours. This was fixed though in the middle of the night. Below average matress.

    Very friendly and helpfull staff, lovely setting in the woods, nice swimming pool and excellent food at night. Large queensize bed (often difficult to find in Mexcio). Mosquito nets provided.

    Stayed in August 2023

  • Reviewed: April 30, 2023

    8.0
    Relaxing stay in the jungle
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights

    Rooms need updating/modernising

    Quiet, in the nature, Wonderful food, relaxing

    Stayed in April 2023

  • Reviewed: April 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights

    We saw plenty of birds but unfortunately no monkeys - please see this with some humor if you are considering staying there, all good though

    The hostess was trying her best everywhere - there were some problematic staff members but she really tried to make our trip comfortable. She even took us to the nearest city when the taxi failed to arrive. Basically, this is a superb place to stay if you have a car and not as convenient if you are dependent on taxis or buses.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    10
    For those wanting to avoid the "resort" crowd, this is the perfect place to stay in the region.
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights

    Not much, really. The water pressure was a bit low?

    An extraordinary place set well into the jungle. The rooms are actually individual bungalows, each quite separate. The common dining area is wonderful, very much part of the environment. The food is the best we had anywhere in Mexico.

    Stayed in March 2023

  • Reviewed: April 3, 2023

    10
    Excellent jungle romance
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 4 nights
    • Submitted from a mobile device

    We had the most relaxing time and can well recommend this place that had been created with so much love and positive energy. The hosts were the most lovely and helpful people. We loved Dino's cooking: mexican cuisine but with french influences accompanied with classical music was exceptional, playing pool and chess at the clubhouse was great. Seeing monkeys and aguti's right by the cabin was great. No need to leave during the day. Slight issues with the checkin had been kindly compensated with a bigger and most comfortable suite. Thank you so much!

    Stayed in March 2023

  • Reviewed: March 23, 2023

    10
    we had the best time in the jungle!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    owners were very interested and helpful. beautiful setting and facilities. so cool to be in the jungle!

    Stayed in March 2023

  • Reviewed: March 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 1 night

    Only basic breakfast was included. Needed to pay for extras like pancakes. Bikes have not been in a good condition.

    Nice hotel in the jungle with cute and well equipped bungalows.

    Stayed in February 2023

  • Reviewed: February 11, 2023

    10
    Lovely place
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The Main Turn Off the Highway IS easy to miss so Check the Journey Out before departing and ready instructions they send you.

    Close to Cancun but far away from mass tourism. Very friendly greetings.

    Stayed in February 2023

  • Reviewed: February 7, 2023

    10
    Great place, highly recommend!!!
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights

    Nothing.

    Great place!

    Stayed in February 2023

  • Reviewed: January 14, 2023

    10
    Perfect for a relaxing stay, away from crowds, in the middle of the jungle, birdwatcher's paradise!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    Preferable to have a vehicle to get there, but there are buses that pass by every hour. Good planning is needed as there are no services close to the lodge for several km. Although the lodge try to generate its energy from solar panels as much as possible, it if not sufficient and a generator needs to run for a few hours a day.

    This is my second visit to Jolie Jungle, and I was not disappointed again. This is a perfect place for birdwatchers - all the units are surrounded by lush jungle with a great variety of birds, and they are all well apart from each other. I'm up to 116 species of birds on their property or less than 2 km around it. The club house has a nice selection of games (board games, giant chess, pool, ping-pong), and the pool is nice. The owners are very friendly and speak Spanish, English and French, and the rest of the staff is very friendly as well. The food served is excellent.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    8.0
    Great nature spot 40 min from airport
    • Leisure trip
    • Couple
    • Superior Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    No drinking water in the room

    Great value for money (EUR 20)

    Stayed in December 2022

  • Reviewed: November 26, 2022

    8.0
    Good alternative
    • Leisure trip
    • Travelers with friends
    • Deluxe Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    wildlife, relaxed atmosphere, decent evening meal

    Stayed in November 2022

  • Reviewed: August 5, 2022

    10
    Exceptional stay, amazing people
    • Leisure trip
    • Family with young children
    • Superior Bungalow
    • Stayed 3 nights
    • Submitted from a mobile device

    To no fault of their own there had been an issue with the pool the days before we arrived so it was only being filled again by the time we got there. You could tell how genuinely sorry they were for this inconvenience but it’s how situations are handled that is most important, we were offered free entry to a local cenote to compensate, and a room upgrade to a fabulous suite with a roof top terrace, we could look at the clear skies at night lit up by stars, to me that is more memorable than splashing in a pool for a few hours and the kids loved it. by the second day we were able to use the pool which was half filled.

    Wonderful relaxing stay in the jungle. Jolie Jungle is so peaceful. The biggest highlight is the wonderful people who work tirelessly to make your stay perfect. The welcome you receive is exceptional and you are made feel part of their family, you can tell they truly love what they do. we travelled as a family and we had such a great time spotting wildlife in the jungle and chilling out in the club. The food is fabulous and they are always willing to accommodate your needs. We had no car so we didn’t leave the jungle for 3 days and there was no need to. Big shout out to Miguel, he went above and beyond to make our stay extra special, he is so attentive and it is very clear he loves what he does, thank you Miguel and Jolie Jungle for giving us an unforgettable experience!

    Stayed in August 2022

  • Reviewed: July 27, 2022

    10
    The perfect jungle escape
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing :)

    My partner and I checked into Jolie Jungle for 2 nights before beginning our travels From start to finish the hosts, and all the stuff, were nothing but helpful - going above and beyond in ensuring our comfort. The airline lost our bags, and the owner travelled to town to try and speak with the airline for 2+ hours as there’s no signal in the jungle. You can really tell that she cared about our welfare! While here we really loved relaxing in the hammocks amongst the sounds of the jungle! They also catered extremely well for us considering I’m a meat eater and my partner is vegan. Warning: if you really don’t like bugs then this isn’t the place for you. It’s not just a name - it’s genuinely in the jungle!

    Stayed in July 2022

  • Reviewed: May 29, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Bungalow
    • Stayed 2 nights
    • Submitted from a mobile device

    An amazing place in the middle of the nature, we saw spider monkeys and alot of wild birds. It was very luxurious and comfortable! The hosts were so friendly and warm we had a lot of nice conversations. The food was the best we had in Mexico! it was Mexican food with french influence. We would definitely love to go again 😍

    Stayed in April 2022

  • Reviewed: April 26, 2022

    10
    Amazing place
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful in a very picturesque setting, lovely owners and staff, fantastic food.

    Stayed in April 2022

  • Reviewed: April 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Super nice hosts, very personal, great food

    Stayed in April 2022

Showing 1 - 25

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