AV. Tulum S/N entre Beta Y Orion , Tulum City Centre, 77760 Tulum, Mexico
Based on 92 hotel reviews
8.3Cleanliness
8.6
Comfort
8.3
Location
9.1
Facilities
8.2
Staff
9.4
Value for money
8.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 13, 2024
Olivier
BelgiumIt’s very noisy from the street and from the people passing around. I was really disappointed about them not having hammocks at disposal. They say that they were washing them.
Great central location, friendly stuff, nice design. Breakfast was really nice.
Stayed in January 2024
Reviewed: November 29, 2023
Anna
United States of AmericaThe showers were cold and the bathroom sink water pressure was a trickle.
The staff was very friendly.
Stayed in November 2023
Reviewed: August 10, 2023
Machteld
BelgiumVery nice host! They give you all the info you need to explore the real Tulum, away from all the busy tourists spots.
Stayed in August 2023
Reviewed: April 29, 2023
Hong
Hong KongThere was some loud music in the night which stopped at around 1:30-2:00am. Probably that came from the bars and pubs nearby. I know this is not in the hotel's control.
This property is located right in the middle of the town. A great leisure vibe and the staff are very helpful. The host makes a very delicious breakfast. It is basically a wooden village house and I love their decorations and the cats.
Stayed in April 2023
Reviewed: March 15, 2023
Irena
BulgariaToo noisy in night
Super nice staff, good breakfast, nice terrace
Stayed in March 2023
Reviewed: March 13, 2023
Radka
Czech RepublicIt was very noisy in the night, the bed was quite small
Simple and nice accommodation in the heart of Tulum, very pleasant and nice stuff, delicious breakfast, nice garden, nice terrace
Stayed in March 2023
Reviewed: March 13, 2023
Terje
NorwayLittle bit noiicy from the surroundings. Missed a srmall fridge ,in the room. No safe
Located in the middle of the town, aprox three km to the beach. Had a very nice terrace in the second floor, with overview of the main road. Had a twin bed rooms, bed was good, nice ac Nice breakfast, friendly staff
Stayed in March 2023
Reviewed: March 11, 2023
Slawomir
Polandquite loud noises/music coming in the nights from the nearby clubs. Take some repelant as the mosquitos can bite in the night :) The reception is not open 24h, so if you share the key with your friend, could be difficult to get into the room.
great location, walking distance to every night club in the city. Nice and helpfull stuff, large comfortable rooms. We got good recomendations to rent a scooters from the nice couple. We could leave our backpacks for extra time in the hotel without extra charges. Tasty and warm breakfeast included :)
Stayed in February 2023
Reviewed: February 22, 2023
Victor
GermanyIt can get noisy at times during the night but that is to be expected in downtown tulum.
So friendly staff! Helped us change the room after the first night to make it more comfortable for our baby.
Stayed in February 2023
Reviewed: February 20, 2023
Amy
United KingdomIf you cannot sleep with earplugs this isn’t a great place sadly. We stayed on a Wednesday & Thursday night and the music from the nightclub nearby was like it was in our room. It stopped just after 4 am but then they builders started hammering at 7am. Comfy bed but not good sleep due to the noise. Ear plugs are provided but we’re not used to using these and slept badly. Such a shame as everything else was great .
The team/family who run L’Hotelito are so very friendly and extremely helpful with great recommendations on where to eat and how to make the most of our time. Breakfast was delicious. 👍🏼
Stayed in February 2023
Reviewed: February 2, 2023
Davide
ItalyVery friendly staff. I got sick during my stay and they helped me a lot, calling a doctor and extending my check out time. In general they were super helpful and did everything they could to help me. More than that, the place is great, good location in the center and chilled/familiar vibes
Stayed in February 2023
Reviewed: January 28, 2023
Sofia
GermanyCheck in in Booking.com said from 12:00 onwards. I arrived after 15:00 and my room was not ready yet. Located almost next to a bar or club that plays loud music until 4am. You get some ear plugs and maybe it could help to sleep a bit better.
It was a cozy place. Staff is really helpful and friendly.
Stayed in January 2023
Reviewed: January 11, 2023
Luiz
BrazilGreat hotel. good location!!
Stayed in December 2022
Reviewed: December 10, 2022
Barbara
PolandReally nice and friendly atmosphere. The recepcionist Speaks English very well. You can communicate with him easily. Really nice and tasty breakfast.
Stayed in December 2022
Reviewed: December 2, 2022
Ludovica
BelgiumVery noisy all night long, especially during the weekend, but appreciated that earplugs were available in the room. Water pressure is very feeble. Payment by credit card comes with an additional 3% charge on the overall price of the stay (it was the same in other hotels as well).
Great atmosphere (you feel like you are waking up in the jungle), nice and available staff, comfortable beds, good breakfast and very clean room. Great location, when it comes to restaurants, bars and clubs.
Stayed in November 2022
Reviewed: November 16, 2022
Angela
NetherlandsNothing
it’s very cute and cozy. The rooms (upstairs) have a jungle vibe. Surprisingly there are absolutely no mosquitos. The bed is enormous and comfortable, it has very high ceiling so it doesn’t feel humid nor hot (there is also an aircon). The staff was super friendly and helpful. The breakfast was simple but delicious!! We intended to stay for 3 nights, instead we stayed for 5. I would definitely recommend
Stayed in November 2022
Reviewed: August 25, 2022
Anna
Mexicowindow looking into the interior patio - not that much intimacy
I really enjoyed their breakfast
Stayed in August 2022
Reviewed: August 1, 2022
Nicole
United States of AmericaThe mattress was very firm, and due to the grass roof you occasionally got spiders and mosquitos throughout the night (especially if it rained). But it kinda added to the charm in my opinion.
Right in the heart of Tulum, everything you need for a short stay. The staff were super friendly and helpful. Came with a free breakfast and 3 cats that lived on site, which was perfect for my animal loving heart.
Stayed in July 2022
Reviewed: July 15, 2022
Anne
NetherlandsWe had room #1 which was very near the reception and breakfast/chill area so a little noisy (they did provide earplugs already with the soaps though so that’s very thoughtful)
The host and hostess were really kind and no question was too much too ask. Also the location was awesome, almost missed it walking by but when you enter from a busy street there will be a certain calmness inside. Hammocks for chilling and a green environment.
Stayed in July 2022
Reviewed: June 24, 2022
. RCHRD.
NetherlandsIt is on the main road and central. So a lot of traffic noise and some clubs across the street play loud music untill 4 in the morning. The hostel provides earplugs. Which kinda is a give away, when you think on it. Without the noise and loud music it would have been real nice.
It is a hostel like they came. Full of charm, loads of info. Good breakfast. Good coffee. Kinda with an indoor garden which has a nice vibe. Nice staff.
Stayed in June 2022
Reviewed: June 23, 2022
Vahé
ArmeniaRoom was not very clean, shower was poor
Staff is very kind and helpfull. The breakfast was acceptably good.
Stayed in June 2022
Reviewed: June 18, 2022
Jakob
ItalyVery very noisy during the whole night. I think near the hotel is a Nightclub with loud music until 5:00 am. But the hotel provides earplugs. It is possible to sleep with earplugs.
It is just a few minutes walk to ADO bus station. I have got a yummy breakfast.
Stayed in June 2022
Reviewed: May 8, 2022
Rahman
AustriaThe loud people outside and the bar music
The worker, the Breakfast and the room with the mediation room and the hotellobby and therasse and everything was nice
Stayed in May 2022
Reviewed: March 17, 2022
Cinzia
United KingdomGreat location, on the main road but quiet. Nice garden, nice rooms, great staff and great breakfast
Stayed in March 2022
Reviewed: March 11, 2022
Saskia
NetherlandsBed was a bit too soft for me and the water pressure was low. But really not so important stuff!
I don’t write reviews a lot, but it was sooo relaxed here. I felt safe and kind of at home traveling alone. The staff was super nice and everything was clean with a great breakfast with coffee fruit yoghurt and whole grain bread with eggs etc.
Stayed in March 2022
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