Avenida Zeta del Cochero 407, 72810 Puebla, Mexico
#56 of 147 hotels in Puebla
Guests' ChoiceBased on 131 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
8.0
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End of dialog contentReviewed: February 16, 2024
Guadalupe
Mexicoroom was cool at night 22 c with the air constantly on. It would have been nice at least turn down the fan.
room and breakfast was great
Stayed in February 2024
Reviewed: January 23, 2024
Nieto
MexicoThe size of the shower is very small, too many noises at night from other guests, at breakfast the space of the restaurant was insuficient.
Room very comfortable, parking lot very accesible and secure, the views are awesome.
Stayed in January 2024
Reviewed: January 10, 2024
Juan
Mexiconothing
location, comfort
Stayed in December 2023
Reviewed: December 28, 2023
Martin
MexicoCheck in staff at reception were nice, but not the security and or parking attendants we then had to wait over 5 mins till someone turned up to open car park barrier . Safe in room was not left open so we couldn't use it and no Iron just ironing board. .
Pool was nice and warm , Not too many are indoors A nice bonus in the winter months. Breakfast was free, great coffee with available fruit cereal and eggs. Breakfast staff were very friendly.
Stayed in December 2023
Reviewed: December 5, 2023
Marisol
United States of AmericaThe only two things I disliked was that the keys would deactivate causing us to go back to the lobby & have them reactivated. Also, the two separate elevators were a slight inconvenience, since my sibling is disabled.
Stayed in December 2023
Reviewed: August 27, 2023
Olivia
United States of AmericaThe elevator to the lobby is on one side and the elevator to exit hotel is on the other side.
The property was clean, staff was friendly and room was spacious and clean.
Stayed in August 2023
Reviewed: August 23, 2023
Catherine
MexicoJust a minor detail, our safe box was not working and couldn’t be repaired during our stay. Since policies at hotels specify that they are not responsible for lost items unless they’re on the safe, this might be unfortunate if something valuable is stolen. However, we felt safe during all our stay and they took care of our luggage when we checked out early.
Rooms in this hotel are very cozy, with comfortable beds, noise free, and amazing view of the volcanos. Pool is bigger than expected with warm water, so you can enjoy a swimming time even if it’s cold outside. Breakfast is delicious and the location is perfect to reach different malls around Angelopolis. I also would like to point out that this hotel offers special rooms for people with disabilities which is very convenient. I highly recommend this hotel! We’ll come back :)
Stayed in August 2023
Reviewed: August 8, 2023
Rebecca
MexicoOnly two bottles of drinking water provided per day. Must purchase additional potable water.
Great breakfast and facilities. Fantastic location
Stayed in August 2023
Reviewed: August 5, 2023
Juan
MexicoGood breakfast
Stayed in August 2023
Reviewed: July 30, 2023
Rafael
MexicoBellboys in the morning.
Swimming pool, breakfast and quiet place .Everything was awesome:
Stayed in July 2023
Reviewed: July 13, 2023
Rolando
Mexicotodo el personal super lindo y amable!!
Stayed in July 2023
Reviewed: July 10, 2023
Grissel
United States of AmericaThe carpet of the room was old and looked dirty.
The staff was very kind.
Stayed in July 2023
Reviewed: July 10, 2023
Jorge
United States of AmericaThe elevator was next to the room. You could hear it all night. The lobby likes to play music at night, and you can hear it thru the vents. It didn't bother us at all. The gym is small, everything was broken and it was too hot to work out.
We got a King Suite, the view was excellent. The couches were very uncomfortable and old. The bed was really good and pillows too. The buffet was good.
Stayed in July 2023
Reviewed: July 9, 2023
Grissel
United States of AmericaThe carpet in the room was dirty and old.
The staff were very kind and friendly.
Stayed in July 2023
Reviewed: July 7, 2023
Grissel
United States of AmericaThe hotel was clean and the food was delicious.
Stayed in July 2023
Reviewed: June 3, 2023
Jesús
MexicoThe property could use a gift shop
I love this hotel, it’s like they say in real state, all about location, location, location. The staff is very nice they provide the best service in Puebla
Stayed in June 2023
Reviewed: May 29, 2023
Maritza
United States of Americathe key to our room was constantly not working
the staff was very friendly
Stayed in May 2023
Reviewed: May 14, 2023
Alfonso
MexicoEn general me parecio bonito el hotel y sus instalaciones.
Stayed in May 2023
Reviewed: March 8, 2023
Salas
Mexicoexcellent service
Stayed in March 2023
Reviewed: March 5, 2023
Leonardo
BrazilInternet wasn't work
Price and breakfast
Stayed in March 2023
Reviewed: February 24, 2023
Man
MexicoThat I couldn't stay there for a long time,
The hospitality, the food, the staff, and the view.
Stayed in February 2023
Reviewed: February 10, 2023
Juan
MexicoThe walls are too thin and we could hear what the next door guests were doing and the water pump is also loud.
The view is nice. The staff is kind and helpful.
Stayed in February 2023
Reviewed: November 30, 2022
Miranda
MexicoI liked everything.
Yes, it is nice.
Stayed in November 2022
Reviewed: November 28, 2022
Zuñiga
MexicoTHE GLASSES OF THE BUILDING ARE DIRTY
THE DINNER WAS SO TASTY AND BEAUTIFULY PREPARED ALSO WE HAD THE RESTAURANT JUST FOR US. IT WAS MY FATHERS BIRTHDAY AND THEY GIVE HIM ONE SLICE OF CAKE WITH MESSAGE IN THE PLATE
Stayed in November 2022
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