Avenida Tulum Supermanzana 4 Manzana 14 Lote 2, 77500 Cancún, Mexico
#96 of 208 hotels in Cancún
Guests' ChoiceBased on 925 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
7.9
Staff
8.3
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Harriett
United States of AmericaThe location wasn’t near many attractions
Pretty quiet
Stayed in April 2024
Reviewed: April 6, 2024
Michelle
United States of AmericaAsk staff to clean my room while was out ! When I got back it wasn’t done had been gone 8 hours
The staff
Stayed in April 2024
Reviewed: March 29, 2024
Rosalinda
BelgiumI liked it was close to the airport. It makes it a good stop after your flight, before going into your holiday mood around Yucatán
Stayed in March 2024
Reviewed: March 28, 2024
Reba
United States of AmericaInternet horrible, the worst I’ve ever experienced in my 2 years of traveling to Cancun
Location
Stayed in March 2024
Reviewed: March 18, 2024
Dean
CanadaThe temperature could not be adjusted lower than 20C 68F. It still felt a little warm and humid in the room. A pedestal fan (it could be stored in the large closet) would have been nice to have.
Sixth floor room with a large and open balcony had a gorgeous nighttime view. Breakfast was very good. A lot of options. Breakfast staff worked hard. Mario, the bellman was extremely personable and cheerful. Location near the very large shopping mall was convenient. Anything you would need for almost any reason would be in there.
Stayed in March 2024
Reviewed: March 9, 2024
Lorenzo
BelgiumMobile airco is very loud.
We stayed for just 1 night because we had a flight the next morning. Breakfast at 6h30 and parking underneath the hotel are a big added value.
Stayed in March 2024
Reviewed: March 7, 2024
Danee
CanadaIt is about 2 km close to a harbour. There is no beach access anywhere close to this hotel. Need to use an uber to get a beach. So the booking reference of being close to a beach is misleading.
Room was great. It was a great location and a clean hotel space. Pool area was also very nice. Amazing breakfast included with the room stay. Great location, walking distance to malls and markets, and lost of amazing food locations.,
Stayed in March 2024
Reviewed: March 1, 2024
Gerardo
NicaraguaN/A
N/A
Stayed in February 2024
Reviewed: February 20, 2024
Thom
CanadaNo shade by the pool. Hot tub not hot. People smoking in hotel and around the pool.
Breakfast. Cleaning staff
Stayed in February 2024
Reviewed: February 12, 2024
Jan
Czech RepublicVery good breakfast. Restaurants nearby.
Stayed in January 2024
Reviewed: February 12, 2024
Jingqiu
United States of AmericaNoice from next room.
Clean and comfortable room. Very good breakfast with lots of hot food choices, including eggs and other foods.The location is great. There are a few restaurants and supermarkets just a few minutes away.
Stayed in February 2024
Reviewed: January 18, 2024
Andreea
RomaniaReal comfy beds, just perfect after a long haul flight. Very friendly reception desk staff.
Stayed in December 2023
Reviewed: January 18, 2024
Polina
CanadaBreakfast starts at 6:30 and if you don’t come at that time, later there are more limited choices, they don’t refill much. There is still food, but it could be for example that all the fruit are gone, etc.
Pool was nice for kids to play in, room service was also good.
Stayed in January 2024
Reviewed: January 17, 2024
Medgeen
CanadaExcellent Location! Walking distance to the malls and good restaurants.
Stayed in December 2023
Reviewed: January 9, 2024
Devina
United KingdomWe booked a further stay at this place but we were transferred to a nearby sister hotel. I didn’t like this as we booked to stay at Wyndham not Fairfield.
Stayed in December 2023
Reviewed: January 4, 2024
Michael
IrelandMaybe not as modern as the pictures, but we had no complaints .
Very convenient hotel, we stayed one night, the breakfast was good and a nice coffee shop next door.
Stayed in December 2023
Reviewed: January 4, 2024
Boccuto
ItalyBreakfast
Room
Stayed in December 2023
Reviewed: December 31, 2023
Su
Chinaseem water is not very hot for bath
Stayed in December 2023
Reviewed: December 31, 2023
Saneet
United States of AmericaN.A
Good location and value for money.
Stayed in December 2023
Reviewed: December 31, 2023
Ha
South KoreaShower; stream of shower water goes spread out and some feel hurt.
Parking Nice breakfast Friendly staffs
Stayed in December 2023
Reviewed: December 30, 2023
Zizhao
United States of AmericaNew facility, pleasant stay
Stayed in December 2023
Reviewed: December 29, 2023
Yoly
United KingdomThe water wasn’t very hot in the shower and also a continuous noise during the night like air condition noise coming from the corridor.
Room has lot of amenities and very nice breakfast.
Stayed in December 2023
Reviewed: December 28, 2023
Mahmudul
CanadaThough the hotel staff were very helpful and their service was excellent, sometimes they failed to manage guests with their necessities during the pick time (8 a.m.–10 a.m.) for breakfast.
The location is best for people who want to explore a very popular tourist destination's city life or local life. You can reach the Cancun Hotel Zone very easily by public transport, Uber, or taxi. I stayed three nights at the place with my family (wife and kids), and I never used the taxi service these days, except for Uber one time. I used the public bus, which is very cheap, convenient, and safe to travel to the Cancun Hotel Zone. There are a couple of supermarkets nearby where people can shop for their daily needs and souvenirs. For eating, this place is very rich in variety. People can try local foods, street foods, and fine dining experiences in various restaurants here. We don't eat pork, and we prefer halal foods to eat. There are some halal restaurants available nearby, and most of them are within walking distance. The hotel room was clean and big enough for the family, and their service was excellent. I booked a standard room without breakfast, but after booking, they upgraded my room with breakfast for a little extra money.
Stayed in December 2023
Reviewed: December 25, 2023
Shri
United Kingdomair conditioning not working
good breakfast
Stayed in November 2023
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