Pillows were not great but the bed was excellent.

Clean, polite, professional staff. Beautiful room, lovely pool.

Stayed in February 2024

The WiFi was not as strong in our room.

The staff catered to us as if we were their only guests. We felt welcomed and appreciated for being there.

Stayed in November 2023

They have a couple of issues, first they share the hotel with a restaurant, they have a dining room on the first floor and another one on the rooftop, they both have loud music until about midnight, some rooms face the dining areas so it is impossible to sleep until they close, the rooms are nice but do not have any natural light they don’t have windows of any kind so you start to feel a little claustrophic after a few nights, other than that the hotel is very nice.

It is a lovely boutique hotel on a colonial house in the city center, very close to all that San Miguel has to offer.

Stayed in November 2023

room was kind of chilly. it was December so it was as expected. all the more reason to get comfy under the covers. pool is heated.

the staff was amazing and so so helpful. Joshua went above and beyond. so did the manager whose name I didn’t catch. so sweet. the location was fantastic. like close enough to everything but not in an annoying way. everything is walkable. restaurant had super delicious options. the hotel itself was breathtaking. already planning to come back in 2023

Stayed in December 2022

wifi is not stable and low speed

very good location, the facility is clean and excellent, very warm and helpful staff

Stayed in November 2022

when there was something wrong like the Aircondition making loud noise or coffee maker broken, things weren’t fixed.

the staff was very nice

Stayed in November 2022

Our stay was simply perfect. Carmen and the staff were super friendly & the Chilaquiles for breakfast were super tasty.. The hacienda with the pool is a little paradise in San Miguels lovely old town. Very spacious & quiet rooms with very comfortable beds.

Stayed in August 2022

We couldn't stay longer!

The staff was extraordinarily responsive to every need. The breakfasts were superb.

Stayed in March 2022

Property is excellent … best location… staff is superb !! recommend 100%

Stayed in January 2022

rooms are dark as they face a central courtyard and the windows are painted allowing only diffused light through

breakfast was amazing, staff was so friendly and helpful, location was perfect-within walking distance of anything and everything

Stayed in January 2022

location; very clean; friendly staff; spacious rooftop bar; great adjourning restaurant; beautiful artwork throughout hotel; comfortable room

Stayed in November 2021

Excellent location, walkable to everything we wanted to see. Carmen and the staff really went above and beyond to help us with making our trip smooth and comfortable - everything from transportation, covid tests and off site laundry. The room was beautiful and breakfast was nice. The area was very safe and we enjoyed being close to Parque Benito Juarez where we could go running.

Stayed in November 2021

It didn’t affect my stay but guests should know that all ground floor rooms are entered off the courtyard and restaurant tables are right there. Also there are no windows in the guest rooms due to the courtyard arrangement.

Fantastic old courtyard building very central to the city. Amazing restaurant in the courtyard, rooftop bar.

Stayed in November 2021

The Wifi was quite bad, it didn’t work must of the time.

Really nice hotel facilities, stylish Mexican decor. The staff was AMAZING, they made us feel like home. Carmen the manager was amazing too, helped us out in everything we needed. The restaurant La Doña was amazing, we enjoyed it so much we had almost all dinners and lunch in this place. As well the restaurant staff was outstanding with their service!

Stayed in July 2021

We were looking for a centrally located hotel with a pool and it was exactly what we needed! The location was superb, steps from the main plaza! The rooms were comfortable (we got such a nice night's sleep in the bed each night!), quiet (very good sound proofing despite being in the middle of a large city!), and clean (so clean!). Each morning the pool was warm for an early dip and the courtyard was so serene and beautiful. We loved our nightly cocktail on the rooftop too! Thank you to Carmen and the entire staff who made our stay so wonderful.

Stayed in June 2021

Older rooms with stone work falling on the bedsheets from the walls or ceiling

Food and Drinks amazing

Stayed in May 2021

The accommodations were less than desirable. Our room is physically located by the rooftop bar so we could hear the sounds of doors being slammed all night, to glasses clanking, until closing. The music was also blaring as we tried to get to sleep early, along with the music selection. Visitors come to Mexico to partake in the culture, and music is a big part of the experience. The music selection that was being played all 4 nights we were there was American pop music, to techno versions of 80's tunes. Very disappointing.

The breakfast was great, but you could use more morning staff. It took a considerable amount of time just for a coffee refill. The waiter was running back and forth working on multiple tables at a time. Aside from these types of delays i was pleased with the food and courtesy of the staff.

Stayed in March 2023

The noise of the two rooms we were given.

Breakfast was good.

Stayed in November 2022

The hotel manager helped organize a private car to/from hotel. The location was walking distance to a lot of great spots in town. Felt safe walking at night. The hotel helped us book a covid test in our room. They have a bar and restaurant at the hotel (La Doña) which was also excellent! They have two pools and the facility was clean. Worth the price and would definitely return in the future. The town was lovely! We were there for día del muertos weekend and I hope to return on a quieter time to check out more places in town.

Stayed in November 2021

The hotel has a very nice restaurant and rooftop bar that stay open until 11pm and tbe music from the DJ is loud.

The location is great, only a few minutes walk to the main square and shops. The room is very wonderful and staff is super helpfull. I think they realize its noisy since the offer free earplugs.

Stayed in September 2021

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Stayed in February 2024

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Stayed in February 2023

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Stayed in January 2023

There are no comments available for this review

Stayed in January 2023