Bed weren’t comfortable, room small and not a lot of amenities

Cute and put away

Stayed in February 2024

Nothing

Good location. Very helpful stuff, they were always willing to assist.

Stayed in January 2024

Quite a few things weren’t working when we first got into the room and although they fixed them, they should have maybe tried them before we got into the room.

The bed was really big and there were 2 sinks which was very helpful. The staff was also great at recommending things to do but the activities weren’t crazy expensive like most hotels. The location was so good - huge supermarket across the road and collectivos nearby.

Stayed in January 2024

Excellent central location in Tulum, next to big grocery store. I was given free room upgrade as booking.com customer

Stayed in January 2024

Everything ok.

Nice small hotel, staff very helpful. Next door popular restaurant where we had breakfast. Nice small pool.

Stayed in December 2023

The hotel is on the outskirts of the town next to 2 main roads, so even though it's in easy walking distance to the centre it could be quite noisy at night and early morning. Would definitely recommend a car or taxi to get to the Tulum ruins or beaches.

The hosts where brilliant and gave us lots of local recommendations. The room was fantastic, had everything we needed and even had its own private pool on the roof. It's also within easy walking distance to the main town centre.

Stayed in December 2023

Need to fix the sink in the presidential suite

Very nice room, responsive staff, excellent AC and shower, cute building, centrally located in El Centro

Stayed in October 2023

Nothing really.

This boutique hotel is awesome just around tje center in Tulum. Alan, Peter and Rodrigo are just exceptional! They go beyond to make you feel good and have awesome recommendations of restaurants, how to move around, tours, etc we had a great experience!!

Stayed in July 2023

Hot and cold showers would be nice

Quite, clean rooms, nice air-conditioning and location

Stayed in June 2023

Central and convenient location Friendly and exceptionally helpful staff

Stayed in April 2023

No blankets on beds, just flat sheets. Pool was off limits for our whole stay

The staff is very friendly and helpful.

Stayed in April 2023

Noisy at night, but no problem with earplugs

Great big room, great facilities, clean, good location, very friendly staff.

Stayed in April 2023

The location, price, and most of all the staff!

Very nice staff. They're always there and ready to assist.

Stayed in March 2023

a glass bottle for water would’ve been good

cute and great staff and in a good location

Stayed in March 2023

It was on the crossroads so it was easy to access everything. The supermarket was also right opposite & so was the shuttle bus to go to playa del Carmen. there was a restaurant right outside that did really good, authentic Mexican food & drink.

Stayed in February 2023

This is a small hotel situated at two main crossroads, so about 20 min walk to the Centro area where the Ado bus station is located along with myriad shops and restaurants. Close enough to walk to but far enough from night party noise. The beach area is about 3 km away - could be walked but better on a bike, of which there are many to rent from various places nearby. There are many new restaurants and shops on that road as well. I stayed three nights in one of the bungalows which was more than adequate. It’s an older property so some facilities were a bit dated, for example, it was necessary to hold down the button to make sure the toilet flushed properly. Staff always made me feel welcome and had plenty of ideas of where to eat, visit, etc.

Stayed in January 2023

It’s near a busy intersection which makes it noisy.

We stayed in the Presidential suite with it’s own rooftop patio and pool. it was a nice large space with all the amenities we needed. Alan at the front desk was exceptionally knowledgeable and helpful each day. it is very centrally located with many great restaurants and supermarket across street. Loved the big discount offered to Cenote Tortuga.

Stayed in January 2023

the location isn’t the best: at the border of Tulum. Renting a scooter is a neccessity.

the room was nice, great bed.

Stayed in January 2023

there was no food offered at the hotel even though that was stated on booking.com with pictures of it but didn’t bother us because of the restaurant next door

staff were amazing (Alan), hotel was beautiful, the restaurant next door had incredible food, good location

Stayed in January 2023

The rooms are best for couples. We had a tough time living in one as a family of three- the extra bed was not comfortable, there were not enough towel hooks or counter space and the bathroom doors don’t give any privacy.

Lovely property with lots of plants and nicely updated rooms. Friendly staff who accommodated all our requests.

Stayed in December 2022

The rooms could be a bit cleaner and more comfortable. The swimming pool was quite small.

The staff were very helpful and welcoming!

Stayed in November 2022

Room and pool are tiny, it doesn't look like pictures

Staff super friendly

Stayed in August 2022

nothing

great location and good price.

Stayed in October 2022

due to some construction work next to the hotel it was quite loud

extremely friendly and helpful staff nice backyard with a small pool

Stayed in September 2022