Avenida 5 de Febrero Numero 28 Col La Capilla, 76170 Querétaro, Mexico
#56 of 127 hotels in Querétaro
Guests' ChoiceBased on 156 hotel reviews
8.8Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
9.0
Value for money
8.7
Free Wifi
7.5
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End of dialog contentReviewed: August 16, 2025
Hector
United KingdomSome noise on the hallways too early. Bad smell from sewage. Some hair on the bathroom walls. Rooms a bit dark with view to a wall. Breakfast a bit too expensive for the offering which is in the greasy side. Terrible TV sound. Nothing too serious in general but a few things like this that it fixed would have been spot on.
Great location, great staff, very convenient, great value for money. Nice hotel, clean in general. Nice thick walls that prevent intra room noise.
Stayed in August 2025
Reviewed: August 11, 2025
Olga
MexicoThe pool smell chlorine
Excellent facility
Stayed in August 2025
Reviewed: August 6, 2025
Maria
United StatesThe room actually had a fridge which is rare to find in Mexico, however fridge had an odd odor and when we placed our drinks and leftovers in there, that foul smell penetrated the drinks and food, we had to throw away.
Good location, staff all friendly and helpful, clean and nice pool setting. Room was clean, bed comfy and quiet.
Stayed in August 2025
Reviewed: July 17, 2025
John
United KingdomApart from breakfast food was only average Bar service sometimes slow Staff excellent
Staff and central facility
Stayed in July 2025
Reviewed: July 12, 2025
Betsabe
MexicoIt’s seems it is an old hotel but they are working hard to refresh it. So I assume that it will take some time to complete it, but even so, it is a good hotel
It was a surprise to see the size of the property, huge. The garden is a gem. And for sure the parking, it is plenty.
Stayed in July 2025
Reviewed: May 26, 2025
Dulce
MexicoRoom location, Cleaness can improve, number of towells
Room accomodation and size
Stayed in May 2025
Reviewed: May 6, 2025
Carl
United StatesThere was an issue charging things the room because my room account was "closed out" at check-in. It just meant I had to put drinks/food at the hotel on a card instead of charging to the room. Weird, but not a deal breaker.
Pool was great. It is the right size and there are plenty of tables/chair/loungers for a large number of guests. The food was good, particularly the weekend buffet.
Stayed in May 2025
Reviewed: May 3, 2025
Miriam
NetherlandsFor relax and nice food, and spa!
Stayed in April 2025
Reviewed: April 21, 2025
Vanessa
BelgiumQuite busy street , better to take a taxi to the center as the walk is not so pleasant with all the traffic
Staff was extremely friendly
Stayed in April 2025
Reviewed: March 25, 2025
Kristy
Mexico.
The hotel is absolutely beautiful. Our room was huge and very clean. The shower had hot water. We slept very well. We had the breakfast buffet which was also good, about $15 per person.
Stayed in March 2025
Reviewed: February 12, 2025
Bergman
NetherlandsX
Always friendly car service suitcase help restaurant open and friendly when it’s late👍
Stayed in February 2025
Reviewed: January 8, 2025
Jesus
MexicoNo smoke areas inside the place
Fancy
Stayed in January 2025
Reviewed: December 12, 2024
Meliza
CanadaNothing
Great property and pool, garden. Staff super friendly and efficient. Really enjoyed my stay.
Stayed in December 2024
Reviewed: November 27, 2024
Saucedo
MexicoThe room was at the very end of the hotel
The buffet, the gardens, the parking, the room service
Stayed in October 2024
Reviewed: September 20, 2024
Y
CanadaThe room walls need to be painted.
The pool, location and restaurant
Stayed in September 2024
Reviewed: September 2, 2024
Sean
United StatesA few times the work being done was loud but nothing too disturbing. The noise did wake me up on two previous occasions. Nothing sticks out as, "bad" to me.
Friendly staff, very well kept property and upgrading constantly. I've stayed here on multiple visits. It's a great value for this level of facility. It's a comfortable hotel and clean. Also showers are easy to control temperature with excellent water flow.
Stayed in August 2024
Reviewed: August 13, 2024
Glenda
AustraliaThe internet was very slow as well as the cable tv. It continuously glitched.
Lovely gardens and pool area
Stayed in August 2024
Reviewed: July 31, 2024
Arimard
CanadaBeutiful hotel, the food amazing and made in place..
The service was excellebt
Stayed in July 2024
Reviewed: July 27, 2024
Ivan
Puerto RicoIs beautiful hotel
Stayed in July 2024
Reviewed: July 11, 2024
Humberto
United StatesNothing
Everything.
Stayed in July 2024
Reviewed: June 2, 2024
Mayra
United StatesNo comments
The hotel is really nice . Food at restaurant was good. Quality has not decreased thru time. Value was great
Stayed in May 2024
Reviewed: May 25, 2024
Brittany
United StatesNothing
I love how big the room was and the room service was amazing!
Stayed in May 2024
Reviewed: May 21, 2024
Adriana
MexicoThe pool and the breakfast buffet
Stayed in April 2024
Reviewed: April 24, 2024
Violeta
United StatesThe place is a bit dated and needs some paint and newer pool towels, but it does not take away from the pleasant experience.
Plaza Camelinas is a very nice hotel, with very clean and spacious rooms and a very nice garden and pool area. The staff is very friendly and accommodating and the food in the restaurant is delicious. They do have free off street parking on site and AC.
Stayed in April 2024
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