price was a little high

location was great. room was comfy and clean, bus station across the street, unlimited shopping is 15 minute walk or a three minute taxi ride to plaza 28. there you will find 500 vendors and many places to eat

Stayed in April 2024

I think they charge way too much compared to other hotels close by and I have come to the conclusion that they assign non updated rooms to those booking through booking sites.

The location in proximity to the bus depot is fantastic. They finally put a coffee maker in the room. Even though the area I was in is very tired and in need of some TLC it was clean and everything was in working order.

Stayed in April 2024

The rooms smell of damp

The location near the bus terminal

Stayed in April 2024

Out dated. Needs much more maintenance. Needs to be kept cleaner. Poor service at the restaurant.

Location was good.

Stayed in April 2024

101 was ok, but we liked the balcony with 201 better.

201 was a great room, very bright and clean. We liked that the pool was up and running. Our meal’s there at both stay’s were very delicious.

Stayed in February 2024

the room nr 103 was very humid and the card to enter was not working well.

beautiful and comfortable stay , .well maintained tropical garden and many plants ln pots , exellent location .

Stayed in March 2024

Too many steps and ramps.

restaurant was reasonably priced.

Stayed in March 2024

Restaurant table cleaning is not the best need to change the dirty tablecloths

I stay here often everything is usually ok

Stayed in March 2024

Location from platino bus station, easy access. Easy trip to airport.

Stayed in March 2024

Property is not updated but was fine for our one night stay in a great location.

Great location, close to the bus station.

Stayed in February 2024

ok for short stay of 1/2 days

across the street from ADO Station. near restaurants

Stayed in February 2024

Needs to be painted

Location, Pool, good breakfast and dining room staff were all very good

Stayed in February 2024

A bit tired

Location to be s station. Nice pool

Stayed in February 2024

Took several attempts to get door key to work. Bathroom doors/setup Had dinner in restaurant- just ok.

It was directly across from ADO terminal

Stayed in February 2024

I have stayed at this hotel four times over two years. It seems that there is "deferred maintenance" on most rooms. Each room has something that does not work right-- lighting, shower, etc. The photo on the website does NOT represent what the rooms look like. It seems a bit high-priced for what you get.

The best feature of this hotel is its location across the street from the ADO terminal in downtown Cancun. It has a nice airy restaurant with decent meal prices and a quiet pool area.

Stayed in January 2024

Great location if you are taking the ADO bus

Stayed in January 2024

This visit I did not have a coffee pot in the room. I requested and the night staff said it would be delivered, but the morning staff did not and knew nothing about it!! Also the air conditioning would not work from the remote and had to stand on the chair to manually turn off and on.

Late arrival respected. Restaurant and restaurant staff great.

Stayed in January 2024

the floors became super slippery when using the ac. The sheets and bedding had seen better days.

location, across from the bus station

Stayed in January 2024

I didn’t like that there were parrots in a cage.

The location was very convenient at the bus station The staff was pleasant The hotel was clean with the exception of the windows but we didn’t mind that The food at the restaurant was very good and the staff there very nice. The price was reasonable The garden and pool areas were very nice.

Stayed in January 2024

The hotel evokes the glory of the past, clearly visible it was built with great care and it is a pity that owners let it run down with no maintenance. Staff is very nice and helpful, do their best to help with any issue, but there is too much of issues. 1st room 1st night at the grund floor (121) looked like a 10 dollar hostel room in south Asia, no light, full of mold, all our clothes getting wet by the morning, no sleep at all due to all kind of noises. 2nd night, 2nd room (after a room change) on the floor (234), was much better, more spacious, lighter, with an opening window, comfy beds, good sleep, no noises...but flooding after each shower and aircon went wrong, impossible to swith off, room getting really cold. Maintenance has no idea what to do, self made solution applied (covered the do not cover part).

Very nice and helpful staff, comfy beds, great breakfast and an excellent location. ADO bus station next door (could not hear the traffic by night), R1 bus going to the Hotel zone is just 1-2 minutes walk, restaurants and shops all around.

Stayed in January 2024

The room this trip did not feel very secure. Bolt lock on top would not slide in as it was off center. The chain lock was broken off ...

Location is always goid for my travel purposes

Stayed in January 2024

Our room was not as nice as the hotel, rather cheap. View directly at a wall. Small. But clean and functional.

Next to ado bus, which was the reason why we stayed here. But the hotel is also nice: Good pool and children pool, garden... Good value for what we paid.

Stayed in October 2023

The parrot in the cage. Sad.

Very close to ADO bus station which was necessary to catch an early bus

Stayed in October 2023

Overpriced compared to hotels nearby which are also walking distance to ADO. The room size was OK but the layout was very inefficient. The room was clean but it was very musty and humid. It had the wet basement smell. It needs airing. I was so humid in the room, the tiles which were all over the room were slippery. The bathroom door was made of thin plastic material and didn't provide proper privacy. It kept coming off of it's rail. And it had a hole in it. There was a small window to the side of the room but it was exposed to anyone who walks by. It had to remain closed. The room had light but still felt gloomy.

Location is good if you are catching an ADO as it is right across the street. Staff were nice. Room was clean and bed was comfortable.

Stayed in October 2023