The bungalow we stayed in was close to a club so it was very loud at night but I have a white noise app on my phone that helped.

Great location in the heart of Playa close to a grocery store/beach/restaurants, beautiful grounds, well-appointed bungalows, 2 resident cats that I loved!

Stayed in February 2024

The room was spacious and comfortable.

Stayed in April 2024

Perfect place to start your Mexico adventure. The bungalow room was amazing.

Stayed in March 2024

As always in Mexico, beds are a little hard. Would be nice if property had in-house bar/ restaurant but given these are all around not necessary

Very clean, great location, good pool, reasonably priced. Staff very nice. Twin beds bigger than regular twin. Close to beach and hotel supplies beach chairs and umbrellas

Stayed in April 2024

Quiet

Stayed in April 2024

Everything fitted nicely: Close to the beach, to restaurants, shops, street no. 5. Apartment and rooms were spacious. Kitchen was fine. Washing machine and dryer available. And very nice terrace with view to the lovely garden and pool.

Stayed in April 2024

The noise in cabin 121, don't book it if you like to sleep. A kind advice is to isolate the cabin more, because I know we are not the only ones to complain about it. And if your customers write in advance to ask specifically about this, then be honest instead of hoping that we don't notice - this specifically almost costed you a star in my review. The only thing making up for it, was your staff's flexibility and great customer service.

Apart from the first night where we didn't get to sleep because of the insane karaoke from a nearby bar, everything was more than perfect. When we asked to get another room, we were upgraded to a huge and very beautiful flat with a gorgeous view over the garden and the cute (and very clean) little pool. We actually loved the little cabin we had booked, on our first day we saw lots of wildlife from the veranda, but the noise unfortunately killed the vibe. The flat however was completely silent and we all loved it. It had plenty of everything we needed, very thorough cleaning everyday and the balcony was also huge with two hammocks. The staff were all very kind and attentive, and really did everything possible for us to make our stay as comfortable as possible. Location was excellent, the beach was great and not overcrowded in general, the pool was clean and well-maintained and we saw a lot of different animals on our week of stay. I don't think there is a better place than this to be found in Playa del Carmen, would definitely chose to stay here again in future visits.

Stayed in March 2024

We booked the morning we arrived and could not get the choice we wanted for a room. It would probably be fine for others. We missed not having a coffee maker or microwave in our room. The price reflected these negatives.

Loved the beautiful surroundings and privacy of the pool. Hotel was walking distance to a grocery store, the beach, many fantastic restaurants, and shopping . Our room was very inexpensive.

Stayed in March 2024

The location is great - close to 5th Ave, stores, restaurants, and the beach. There is also a decent swimming pool in the hotel. The area is all like a big garden - very cozy.

Stayed in March 2024

Not having coffee pot in the room

Have no breakfast or coffee pot in the room. I would recommend to have at last a coffee ☕️ pot in the room or from desk.

Stayed in March 2024

I loved everything about Riveria Maya Suites. The staff are really nice and super helpful. I arrived quite early and my room was not ready. However, I was super surprised and I felt very blessed when the reception upgraded me to a bungalow. The swimming pool is really lovely and secluded too. The location is fantastic and in easy walk to everything.

Stayed in March 2024

The garden and pool area are so beautiful with birds, coatis and agoutis. The people who work there are always super nice and helpful.

Stayed in March 2024

Well, if you really want to find something: its tropic and the room smelled a bit musty. Room was slightly dated but overall well maintained, everything worked well. The music from 5th ave. was hearable until around 1-2am but with earplugs it was fine. This is a general problem in the whole are and it wasnt that bad - the hotel is a bit around the corner and i found it okay! Besides it was nicely quiet, especially in the mornings.

Amazing staff. I had some credit card issues but staff was so friendly and mega helpful. We could solve my issues together and i had a wonderful stay! Drinking water available 24/7. Hot shower water! Close to the beach and everything is walkable. Amazong tropic garden and pool area!! (Bring Mosquito spray!)

Stayed in March 2024

The property is close to noisy Fifth Avenue. The music and noise is mostly quiet nightly by about 10:30 or 11:00pm. We did find we needed earplugs to muffle the noise on the weekend.

We love everything about this property. This was my second visit. The pool and grounds are beautiful and well-maintained and the area is safe and secure. I appreciate the daily housekeeping in this vacation apartment. The kitchen has all the basics needed for simple meal preparation. I love the fact that they provide a 5-gallon water dispenser and will replace the water bottle on demand. It is so nice not to have to buy and carry heavy water bottles from the store. The property location is convenient to everything: Fifth Avenue, the beach, restaurants, a good quality grocery store, spa, shopping, taxi stands, etc. All this is within approximately 0.1 mile from the property. This was my second year visiting this property and I plan to return every year.

Stayed in March 2024

Location was good - short walk to the beach, 5th. Loved all the space in the apartment and terrace

Stayed in February 2024

Nothing to mention.

Great location right off Quinta Avenida and a very short walk to the beach. We stayed with young kids, 1, 3 & 10 and felt very safe and well looked after by the staff. They provide beach towels, umbrella and even had some buckets and spades for the kids to play at the beach. The apartment was bigger in real life, there were no issues with water pressure, hot water, quiet AC and wifi. It gave us the perfect base for our trip and made it special!

Stayed in February 2024

It can be very loud at night due to surrounding city/bar noise. It was cool enough that we didn't need to use our air conditioner, but unfortunately that made the outside noise more noticeable. No fault of the hotel - but I wouldn't go back to playa del carmen again. It has changed considerably since I first visited 25 years ago and even my last visit nine years ago. While I love the walkability of PDC, I'm not a big fan of the "free shots for big boobs" and shopping mall type of environment.

We stayed in a cabana, Loved the set up with porch, hammock and kitchenette. The grounds and pool were amazing. Very nice for an in-town experience, Close to everything and great french restaurant less than a block away, Staff were very welcoming and helpful.

Stayed in February 2024

Nothing

Spacious two bedroom, two bath with full size living room and kitchen met all our needs. Staff is responsive and welcoming. Location is excellent with Fifth Avenue right around the corner.

Stayed in February 2024

Nothing really

Garden suite situated in beautiful jungle like garden, kitchen very well stocked with equipment. Hotel close to the beach and amenities. Staff really helpful. Easy and safe parking facilities. Would recommend.

Stayed in February 2024

At first we had a smell in our bungalow, but they took care of it immediately. I think that just comes with staying in a jungle like environment and a thatched roof.

Manuel at the front desk was so kind and helpful. We loved that they had chairs and umbrellas that we could take to the beach about 2 blocks away. Pool area and hot tub were beautiful

Stayed in February 2024

Too noisy

Spacious clean

Stayed in January 2024

While the property was nice, our room was lower profile (air condition old and blowing in the face, if stopped, too hot). A lot of noise from the nearby 5th avenue. So, ask for rooms looking towards garden (i.e. towards beach).

Close to the beach, nice own pool and rooftop areas

Stayed in January 2024

No breakfast available, but Fifth Avenue has many popular options. With the jungle setting come biting insects: make sure you're well sprayed with repellent. And finally, being Mexico, it wasn't entirely peaceful: inevitably construction was going on nearby, so on a couple of mornings the peace was shattered by trucks and diggers.

Cross the magic bridge to leave the hustle and bustle of Playa del Carmen's tourist strip and enter a haven of jungle, pools and hammocks. A sprawling property with various types of rooms looking out on to tropical trees echoing with the sound of bird life. My apartment was generously sized with a balcony and two hammocks, and the pool was a minute's walk along winding paths. A hot tub was alongside. The apartment included a kitchen, but it wasn't used: there's an endless selection of bars and restaurants on Fifth Avenue, just two minutes from the front door of the property. The beach is also close, but it was packed and I preferred to chill on my own balcony.

Stayed in January 2024

All good nothing to dislike 😀

Good location to everything

Stayed in January 2024