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Reviews of Segovia Regency 4 stars

Avenida Chapultepec 328, 06700 Mexico City, Mexico

#302 of 543 hotels in Mexico City

Guests' Choice

Review score

Based on 146 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, good location, comfortable.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I advise to search for the window number of which will not go to the main road, high noise level. Strange design glass cannot be completely closed. At the time of writing, the nearest branch of the underground CDMX is closed for repair, keep it in mind.

    A good hotel, the price was low, but it was better than expectations, good location.

    Stayed in April 2024

  • Reviewed: 29 July 2023

    8.0
    Good family hotel.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel don't have public computer and poor Internet connection.

    Great location for the my goal.

    Stayed in May 2023

  • Reviewed: 21 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is convenient, restaurant food is good.

    Stayed in June 2023

  • Reviewed: 5 July 2023

    7.0
    Ok place if you are looking for a cheap place
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The place is so old, you can feel and see it

    Was the cheapest option for a hotel with ac (was super hot when I was there)

    Stayed in June 2023

  • Reviewed: 23 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist was not very friendly. I asked him why I needed to write my origin city and instead of providing a reasonable explanation he said it was the way it is. He only gave it until I filled up the form. Waiter at the restaurant charged me tip without my consent, I was in hurry so I did not want complain and demand to not do it because I did not like fo course. The bidet at my bathroom was broken, this could be a nice advantage because makes a difference among hotels but if it is broken it is same or even worse to not have at all.

    Price and location was excellent. Even though it was an old hotel room was clean and tidy, it was comfortable. Restaurant very good.

    Stayed in May 2023

  • Reviewed: 11 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were not helpful. They charged more than booking.com fee and I found out in the receipt. They did not know English at all. He said he had refund the difference. But who knows😕I have to check when I am back.

    Location.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    8.0
    Good Value. Needs. Face lift
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    House keeping was knocking on my door at 730am to clean the room

    Location, location, location

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean except for the carpet. They should clean it sometimes;) a bit loud from the street but you can expect it once you book hotel next to the main road.

    Great value for money. Good, safe location. You can see that they do their best. Helpful personel.

    Stayed in March 2023

  • Reviewed: 1 March 2023

    7.0
    Very basic hotel. Good value for anyone on a tight budget or an overnight stay
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Poor and inconsistent wifi connection in the room. No a/c, so had to keep the window open.

    Great location in Roma, close to other great neighbourhoods and the metro. The restaurant is decent and good value. Bed was simple but reasonably comfortable.

    Stayed in February 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Everything was ok.

    Very good location. Very nice stay for the money we paid!

    Stayed in January 2023

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was a little bit slow.

    Everything was nice!

    Stayed in January 2023

  • Reviewed: 17 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    No Hello from the front staff when I passing by.

    Close from a subway station.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The food in the restaurant was not that great. We hade soup and it was very salty.

    The hotel was great, the room was very big and clean. Also the location is great.

    Stayed in January 2023

  • Reviewed: 30 December 2022

    9.0
    excellent
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the bed can be more comfortable

    location and stuff

    Stayed in December 2022

  • Reviewed: 10 December 2022

    9.0
    Central, accessible, friendly and affordable
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 9 nights

    Since my last visit, in 2020, I noted some updated electrical outlets with USB ports. My only complaint has ever been the lack of outlets (two in a room, on average). The USB ports are a welcome addition.

    I have stayed at this location for five different trips to date. I simply have yet to find accommodation that matches the location, comfort and budget. The staff are friendly and the hotel is clean. The location is simply unmatched.

    Stayed in December 2022

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice decent hotel.

    Stayed in December 2022

  • Reviewed: 6 November 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights

    I spent six nights in what is a slightly old-fashioned hotel which grew on me. Basic but clean with helpful staff. The strangest air conditioning I have ever seen and you might need ear plugs to block it out. Good service in the restaurant/bar though food is fine but nothing special. Location is fantastic. Right on the edge of the Zona Rosa with all it cafes bars and shops and 100 metres from Insurgentes subway and metrobus station to get anywhere in the City. Despite this proximity to the Zona Rosa and this transport hub, it's actually very quiet (except for the air con!). On the whole good value and I recommend.

    Stayed in October 2022

  • Reviewed: 5 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room faced the main road, had thin windows and even opened so it was very noisy at night. The TV reception and WI-FI coverage were poor. The mattress was very firm. The staff member who checked us in was a little intense - I couldn't remember what 'firma' meant and they just kept repeating it when I asked. It was quite late at night so may just have been a weird moment.

    This was the most affordable hotel near Roma that we could afford over the weekend for the Day of the Dead. Staff were very helpful generally - we checked in ten minutes before the kitchen closed and they stayed open late to let us have a meal, which was very kind. The hotel was very close to the metro and a super market.

    Stayed in October 2022

  • Reviewed: 19 September 2022

    8.0
    Nice, clean and friendly hotel. No wifi connection was very inconvenient.
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    I haven't wifi connection.

    Friendly restaurant service and good food.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    8.0
    It was pleasant and quiet
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one outlet beside the 1 at the Vanity. But once again for the price you can't ask for more.

    No time for breakfast but the location is excellent

    Stayed in September 2022

  • Reviewed: 1 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Old, much noise from the street

    Spacious

    Stayed in September 2022

  • Reviewed: 30 June 2022

    9.0
    good value, great location.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    there was not air conditioning.

    the closeness to both, touristic amusement and important places like the US embassy.

    Stayed in June 2022

  • Reviewed: 29 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    The one issue is that the room gets very hot,as there is no climate controls in the room as advertised. The air conditioning is ran as a central unit throughout the building by floors,had to make several call to have it turned. Once turned on it works good,however it only runs for limited time,don't know if this is due to other rooms requesting for it to be turned off. So climate wise it's not so great. Asked the front desk for a fan and was not given the option of one.

    Awsome attentive staff. Very friendly. Close to public transportation and local eateries and night life.the food is good and very good portions. Room service is prompt and professional. Valets are very attentive and helpful with information for local spots and eateries this is great as you get to experience authentic local foods.

    Stayed in June 2022

Showing 1 – 25

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