Avenida Chapultepec 328, 06700 Mexico City, Mexico
#302 of 543 hotels in Mexico City
Guests' ChoiceBased on 146 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.7
Value for money
8.4
Free WiFi
6.3
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End of dialog contentReviewed: 26 April 2024
Olga
RussiaClean, good location, comfortable.
Stayed in April 2024
Reviewed: 20 April 2024
Dzmitry
BelarusI advise to search for the window number of which will not go to the main road, high noise level. Strange design glass cannot be completely closed. At the time of writing, the nearest branch of the underground CDMX is closed for repair, keep it in mind.
A good hotel, the price was low, but it was better than expectations, good location.
Stayed in April 2024
Reviewed: 29 July 2023
Reyna
United StatesThe hotel don't have public computer and poor Internet connection.
Great location for the my goal.
Stayed in May 2023
Reviewed: 21 July 2023
Shohan
Sri LankaThe location is convenient, restaurant food is good.
Stayed in June 2023
Reviewed: 5 July 2023
Ben
IsraelThe place is so old, you can feel and see it
Was the cheapest option for a hotel with ac (was super hot when I was there)
Stayed in June 2023
Reviewed: 23 May 2023
Pedro
MexicoThe receptionist was not very friendly. I asked him why I needed to write my origin city and instead of providing a reasonable explanation he said it was the way it is. He only gave it until I filled up the form. Waiter at the restaurant charged me tip without my consent, I was in hurry so I did not want complain and demand to not do it because I did not like fo course. The bidet at my bathroom was broken, this could be a nice advantage because makes a difference among hotels but if it is broken it is same or even worse to not have at all.
Price and location was excellent. Even though it was an old hotel room was clean and tidy, it was comfortable. Restaurant very good.
Stayed in May 2023
Reviewed: 11 April 2023
Ti_tripz
CanadaThe staff were not helpful. They charged more than booking.com fee and I found out in the receipt. They did not know English at all. He said he had refund the difference. But who knows😕I have to check when I am back.
Location.
Stayed in April 2023
Reviewed: 28 March 2023
Jce
BulgariaHouse keeping was knocking on my door at 730am to clean the room
Location, location, location
Stayed in March 2023
Reviewed: 11 March 2023
Ewa
PolandThe room was clean except for the carpet. They should clean it sometimes;) a bit loud from the street but you can expect it once you book hotel next to the main road.
Great value for money. Good, safe location. You can see that they do their best. Helpful personel.
Stayed in March 2023
Reviewed: 1 March 2023
Paul
CanadaPoor and inconsistent wifi connection in the room. No a/c, so had to keep the window open.
Great location in Roma, close to other great neighbourhoods and the metro. The restaurant is decent and good value. Bed was simple but reasonably comfortable.
Stayed in February 2023
Reviewed: 27 February 2023
Isabela
RomaniaEverything was ok.
Very good location. Very nice stay for the money we paid!
Stayed in January 2023
Reviewed: 24 February 2023
Szymon
PolandWifi was a little bit slow.
Everything was nice!
Stayed in January 2023
Reviewed: 17 February 2023
Rie
JapanNo Hello from the front staff when I passing by.
Close from a subway station.
Stayed in February 2023
Reviewed: 22 January 2023
Mariska
SpainThe food in the restaurant was not that great. We hade soup and it was very salty.
The hotel was great, the room was very big and clean. Also the location is great.
Stayed in January 2023
Reviewed: 30 December 2022
Maayan
Israelthe bed can be more comfortable
location and stuff
Stayed in December 2022
Reviewed: 10 December 2022
Ross
CanadaSince my last visit, in 2020, I noted some updated electrical outlets with USB ports. My only complaint has ever been the lack of outlets (two in a room, on average). The USB ports are a welcome addition.
I have stayed at this location for five different trips to date. I simply have yet to find accommodation that matches the location, comfort and budget. The staff are friendly and the hotel is clean. The location is simply unmatched.
Stayed in December 2022
Reviewed: 5 December 2022
Eugene
CanadaNice decent hotel.
Stayed in December 2022
Reviewed: 6 November 2022
Jon
United KingdomI spent six nights in what is a slightly old-fashioned hotel which grew on me. Basic but clean with helpful staff. The strangest air conditioning I have ever seen and you might need ear plugs to block it out. Good service in the restaurant/bar though food is fine but nothing special. Location is fantastic. Right on the edge of the Zona Rosa with all it cafes bars and shops and 100 metres from Insurgentes subway and metrobus station to get anywhere in the City. Despite this proximity to the Zona Rosa and this transport hub, it's actually very quiet (except for the air con!). On the whole good value and I recommend.
Stayed in October 2022
Reviewed: 5 November 2022
Nick
United KingdomOur room faced the main road, had thin windows and even opened so it was very noisy at night. The TV reception and WI-FI coverage were poor. The mattress was very firm. The staff member who checked us in was a little intense - I couldn't remember what 'firma' meant and they just kept repeating it when I asked. It was quite late at night so may just have been a weird moment.
This was the most affordable hotel near Roma that we could afford over the weekend for the Day of the Dead. Staff were very helpful generally - we checked in ten minutes before the kitchen closed and they stayed open late to let us have a meal, which was very kind. The hotel was very close to the metro and a super market.
Stayed in October 2022
Reviewed: 19 September 2022
Reyna
United StatesI haven't wifi connection.
Friendly restaurant service and good food.
Stayed in September 2022
Reviewed: 15 September 2022
Dina
United StatesOnly one outlet beside the 1 at the Vanity. But once again for the price you can't ask for more.
No time for breakfast but the location is excellent
Stayed in September 2022
Reviewed: 1 September 2022
Ivan
FranceOld, much noise from the street
Spacious
Stayed in September 2022
Reviewed: 30 June 2022
Kosak
Venezuelathere was not air conditioning.
the closeness to both, touristic amusement and important places like the US embassy.
Stayed in June 2022
Reviewed: 29 June 2022
Luis
United StatesThe one issue is that the room gets very hot,as there is no climate controls in the room as advertised. The air conditioning is ran as a central unit throughout the building by floors,had to make several call to have it turned. Once turned on it works good,however it only runs for limited time,don't know if this is due to other rooms requesting for it to be turned off. So climate wise it's not so great. Asked the front desk for a fan and was not given the option of one.
Awsome attentive staff. Very friendly. Close to public transportation and local eateries and night life.the food is good and very good portions. Room service is prompt and professional. Valets are very attentive and helpful with information for local spots and eateries this is great as you get to experience authentic local foods.
Stayed in June 2022
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