Calle Zazil Ha No 129 Mz 30 Lote 23 Col Centro, 77400 Isla Mujeres, Mexico
#37 of 47 hotels in Isla Mujeres
Guests' ChoiceBased on 171 hotel reviews
7.4Cleanliness
7.5
Comfort
7.6
Location
9.3
Facilities
7.0
Staff
7.6
Value for money
7.4
Free WiFi
3.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Steve
United Kingdombreakfast
location
Stayed in April 2024
Reviewed: April 17, 2024
Michelle
United KingdomThe rooms were a bit outdated but nice enough.
The location right on the Playa Norte is the highlight of this hotel and the reason to stay here.
Stayed in March 2024
Reviewed: April 6, 2024
Mark
United States of AmericaRoom service every other day was OK but,towels only available every other day we did not like.
great staff. Great location, location. location.Oasis patio with nice pool right on a beautiful beach. Friendly people.
Stayed in March 2024
Reviewed: March 6, 2024
Mathieu
FranceVery small breakfast Not possible to use the pool before 8am
Good location Pressure and hot water in shower Location for breakfast at Buho Kindness of the personnel
Stayed in March 2024
Reviewed: February 22, 2024
Jana
United States of AmericaNo in room coffee, no restaurant or bar attached
Clean and Comfortable good value for the money. Great location
Stayed in January 2024
Reviewed: February 19, 2024
Margaret
CanadaWe were in room 21 - the mattress on the bed had broken sides, so it was very lumpy and soft because we enjoyed the view we did not complain.
We loved the view, the accomodation was TOTALLY AWESOME it was nice to have a safe and mini fridge and ample supply of free water, and a cooler that converts to hot water for coffee in the morning. We had a coupon for Buho’s for toast, coffee and juice for free and you sit at tables with toes in sand !
Stayed in February 2024
Reviewed: January 26, 2024
Alexandra
United KingdomOnly intermittent Wi-Fi in the reception area. We didn’t want it so it wasn’t a problem that it wasn’t available in the rooms but some might find it a problem. The water stations weren’t stocked regularly. The breakfast was absolutely awful. We went for the first day and that was it…. They have a dining area at the hotel that is tired and unloved and could be better utilised.
Perfect location, I wouldn’t have wanted to be anywhere else on the island. A truly stunning location. The rooms were spacious and very clean. The cleaners do a really good job and we were very pleased with that too.
Stayed in January 2024
Reviewed: December 21, 2023
Fabiola
United States of Americalocation!
Stayed in November 2023
Reviewed: October 1, 2023
Susan
United States of AmericaWe have stayed here in the past and really enjoy this location. The small beach in front is lovely and a quiet break from the activity of town!
Stayed in September 2023
Reviewed: August 26, 2023
Peter
United States of AmericaShower was well below par. Cleanliness was below par but acceptable.
Room was adequate and grounds and views were very good. Within walking distance to restaurants and bars.
Stayed in August 2023
Reviewed: August 22, 2023
Faustino
United States of AmericaThe cleaning of the rooms was every two days
Location
Stayed in July 2023
Reviewed: August 15, 2023
Myra
United KingdomWifi in rooms not just at reception
Loved this he location steps to one of Isla Mujeres best beaches PlayaNorte known for its snorkelling and shallow warm waters. Location was perfect for quick walk to town center and many restaurants & nightlife yet quiet and restful
Stayed in August 2023
Reviewed: July 31, 2023
Lisa
United States of AmericaWe didn't dislike anything. It is an older hotel so if you're looking for something fancy, this is not for you.
The location on the beach was beautiful! The water and swimming at the beach were amazing! The grounds were very pretty and well kept.
Stayed in July 2023
Reviewed: July 26, 2023
Springer
United States of AmericaRoom was somewhat dirty. Blankets were ripped in spots.
Location. Great beach access. Great views.
Stayed in June 2023
Reviewed: July 19, 2023
Murphy
United Kingdomthe rooms could do with some modernisation
great location overlooking the beach,and close to town
Stayed in July 2023
Reviewed: July 18, 2023
Alice
United KingdomPlumbing in the bathroom didn't work very well and the toilet didn't always flush
Nice little hotel. Right by the beach and a very short walk to the main street with lots of restaurants and bars. Good value for money in that location
Stayed in June 2023
Reviewed: May 22, 2023
Martha
United States of AmericaI needed a room on the ground level because of an ankle issue. I was given one of the thatched rooms at the end of the property. It was old, dark and dismal. Not fun or enjoyable to come back to after being out. I think those rooms need lots of work.
Staff tried hard to accommodate a few issues….broken fan, AC less than cooperative. People were called quickly to get things fixed and I appreciated that. Pool was a nice bonus. Clean and right outside my door. Mostly I must say that the staff was great.
Stayed in May 2023
Reviewed: April 28, 2023
Jamie
CanadaNo breakfast included The location was beautiful, if your lucky enough to get a balcony room The bed was awful, didn’t get a good night sleep the whole time I was there, which was 4 nights No restroom near pool, either had to go to reception area or your own room(that’s I would said it’s not family friendly) Cleanliness OK, there was mold in the corner of the shower
Stayed in April 2023
Reviewed: April 27, 2023
Maria
United States of AmericaNo chairs on the beach and towels can only be change every 2 days for the beach
Location
Stayed in March 2023
Reviewed: April 2, 2023
Lorelei
United States of AmericaOur room was on the third floor. There was no help getting bags up there, and the railing on the stairs was being replaced, making it even more difficult.
Beautiful grounds and excellent location. The pool was clean and temperature was comfortable.
Stayed in April 2023
Reviewed: March 29, 2023
Karsten
United States of AmericaI did not get the room I requested months ago. In the past it worked. Told me the room #3x is not available. Coincidentally I learned that day that somebody checked in and got room 34 that I wanted Loyalty doesn't seem to pay off. Breakfast is just two toast, coffee and O-jay. Upgrade to omlette though is possible for Mxn 130.
It's all about the location. Going here for several years in a row. Great value for money. If you get an upper floor room with balcony that's a bonus. Right on the best beach of Playa Norte.
Stayed in March 2023
Reviewed: February 27, 2023
Dell
United States of Americathe room is not very comfortable. there is no room to sit in inside with the exception of the desk chair. there are rockers on that porch and that’s very nice.
the location is superior. It’s a very walkable area. there is lots of food within 5-10 minutes.
Stayed in February 2023
Reviewed: February 23, 2023
Daniela
NetherlandsIn the description on booking.com it’s written bungalow which is very misleading, as we got just a simple room. We also booked the room with 2 double beds and we got only one double bed. In my opinion was it very expensive, especially when you expect a bungalow with 2 double beds and all you get is just a normal hotel room with one double bed. But the room was clean and it had a lovely view, so… we really enjoyed our stay.
It is a lovely place, with lots of palm trees and singing birds - a small paradise.
Stayed in February 2023
Reviewed: January 24, 2023
Nandojourneyman
United States of AmericaNot a big deal, but it took a long time for the hot water to come out the shower. We disliked having to waste water ony to get a hot shower. Also, pillows were too big and on the hard side, propping up the head a little too high for our taste.
Affordable hotel with a great location on on the northern part of Playa Norte. Right on a little beach (although we walked to Playa Norte for a better scene and beach clubs. Quiet at night, great balcony view of the garden and some of the beach (lots of palm trees in the way). Good A/C
Stayed in January 2023
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