Mariano Otero 3875, 45050 Guadalajara, Mexico
#216 of 260 hotels in Guadalajara
Guests' ChoiceBased on 118 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.5
Staff
7.9
Value for money
7.6
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 January 2024
Rosa
MexicoThe location is great, there’s so many trees and palm trees, it is very quiet and the staff is great. My room was very clean and nice.
Stayed in January 2024
Reviewed: 5 January 2024
Diego
Mexicoroom and location
Stayed in October 2023
Reviewed: 23 October 2023
Lovolove
Chinai want to say again pls send me the receipt to my email the date is 27th sep and 28th sep two noches my email is xuexikun0901@163.com thanks
Stayed in September 2023
Reviewed: 14 August 2023
Carmen
MexicoThe pool is a bit small and because of it felt crowded with just a few people
Breakfast, room
Stayed in August 2023
Reviewed: 27 May 2023
Len
MexicoBreakfast was quite noisy, but this was due to a large number of children and young adults attending some kind of sporting or gymnastic event, not a big deal as the staff were super fast and conscientious in keeping the buffet completely stocked at all times.
The room was very good, we liked it very much for the lack of street noise. Looking out onto a garden in the middle of a big city was a Huge bonus for us.
Stayed in May 2023
Reviewed: 10 March 2023
Andres
Colombiabathroom it’s too olds a little of moisture in the shower
close to the Expo Guadalajara, close to diferente restaurants, nice staff and really good breakfast
Stayed in March 2023
Reviewed: 9 January 2023
Victor
Mexicoroom not well maintained, looked old and some work is needed in the bathroom
good location, great attention from staff
Stayed in January 2023
Reviewed: 23 December 2022
Arturo
MexicoOld building
Location & breakfast
Stayed in December 2022
Reviewed: 13 November 2022
Dave
United StatesThe key cards had to be renewed daily, an annoying inconvenience. The hotel was full, but the breakfast kitchen staff was not prepared for the numbers of people taking advantage of the included breakfast. A management problem.
clean, well located and friendly staff. Lovely park like grounds.
Stayed in October 2022
Reviewed: 18 October 2022
Angelica
United Stateseverything was great
beautiful serene pool area, amazing landscaping, the free breakfast buffet was great full service
Stayed in October 2022
Reviewed: 30 September 2022
Fernando
United StatesOlder building, could use improve Mr’s
Location and staff
Stayed in September 2022
Reviewed: 27 September 2022
Fernando
United StatesA bit run down
Older building, could use work
Stayed in September 2022
Reviewed: 15 August 2022
Isaac
Mexicolocation
Stayed in July 2022
Reviewed: 28 June 2022
Edgar
Mexicon/a
room
Stayed in June 2022
Reviewed: 3 April 2022
Rene
MexicoShower need upgrade
Location, comfort
Stayed in March 2022
Reviewed: 26 December 2021
José
MexicoThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 December 2021
Enrique
MexicoThe room didn’t have a minifridge nor a microwave
Stayed in December 2021
Reviewed: 28 November 2021
René
United StatesThe hotel needs some buildings renovations or improvements like better luminocity in the common areas and hallways. In the case of my room (2253) the door lock was a little displace and was hard to close some times and make a lot of noise.
The location and the price vs amenities.
Stayed in November 2021
Reviewed: 23 May 2021
Winter
United StatesBreakfast was excellent.
Stayed in May 2021
Reviewed: 26 February 2024
Jorge
Mexicoour room shower didnt work and front desk never solved the problem telephone in the room didnt work too
only location
Stayed in February 2024
Reviewed: 20 December 2023
Carlos
EcuadorCleaning. The room smelled like smoke. The build is very old. Same breakfast every day. Small breakfast area.
The location
Stayed in November 2023
Reviewed: 31 October 2023
Vira
UkraineThe internet connection speed was low. The internet would go off from time to time, the network was insecure.
The location is great, and so is the view from the room. The breakfast is ok.
Stayed in October 2023
Reviewed: 30 October 2023
Milagros
United StatesThe service was great everyone was great.
Stayed in October 2023
Reviewed: 25 May 2023
Jonathan
MexicoRoom was not clean; Telephones not working; Each and every aspect have to ask
Location and Breakfast is good compared to stay
Stayed in May 2023
Garmisch-Partenkirchen, Germany
Beijing, China
Boston, USA
Samnaun, Switzerland
Vienna, Austria
Nida, Lithuania
Cali, Colombia
Gamela, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content