Bandar Penawar, 81930 Desaru, Malaysia
#13 of 14 hotels in Desaru
Guests' ChoiceBased on 1813 hotel reviews
6.7Cleanliness
7.0
Comfort
7.1
Location
8.2
Facilities
6.8
Staff
7.9
Value for money
7.0
Free WiFi
6.8
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End of dialog contentReviewed: 17 June 2023
Rahman
MalaysiaBathroom design abit ugly the colours. But suitable for a beach resort. Just...the texture and feel is i think doesn't match the room's comfort
Staff were ALL excellent and attentive. They went out of their way to help eith whatever I needed. From front desk to restaurant staff... ALL were very attentive and good. Pool is LARGE and theres separate outdoor shower for pool, separate for beach. Properly planned for OCD people. Rooms were actually NICER than in the pictures! Either booking. Com or google pictures... I almost didnt to book because the rooms looked abit meh... BUT they are NICE and the view is GORGEOUS. Now i can see why there are some guests who stay once a month!
Stayed in June 2023
Reviewed: 17 June 2023
Kai
SingaporeLimited food options.
Need some upkeeping.
Stayed in May 2023
Reviewed: 15 June 2023
Noel
SingaporeMaster-bedroom shower head has very minimal pressure, the ventilation in both bathrooms are practically non-existent or at least feels like it, shower and sink drains seemed to be clogged and get smelly, the living room washbasin sink and the common bathroom washbasin are clogged and the water drains out very slowly, the housekeeping and technical support is very slow to respond or never show up at all even after calling on the phone and informing the front desk: I asked for someone to help me log out (or reset) the Netflix account in Korean (probably signed-in by the previous guest who did not sign-out), but no one showed up, same with the living room TV which was glitchy and no one came to check on it even after requesting. The bathtubs in both bathrooms cannot be used since it is not possible to block the drain. Except the treadmills nothing else works as intended in the gym. Room service was slow, and the dessert was brought up to the suite without any covering. Missed my extra hot coffee at the breakfast buffet, since there is not warm or hot milk but instead it is ice cold.
Royal suite is very spacious with wide balcony, great view of the beach and scenic location, nice swimming pool, friendly front desk staff, especially Mr Ramlan, the breakfast buffet was good. VIP parking for staying in Royal Suite. overall the resort is not crowded.
Stayed in June 2023
Reviewed: 13 June 2023
Mahendra
SingaporeThe rooms are a bit old and odd smell in the coridors. The food for breakfast was ok but less options for dinner . Our room was also not cleaned on our last day of stay and i had to request to change the towels .
The location
Stayed in June 2023
Reviewed: 13 June 2023
Ramya
SingaporeFood could gave been better
Breakfat was average.
Stayed in June 2023
Reviewed: 7 June 2023
Aishah
MalaysiaThe room are very clean, variety of food for breakfast, surrounded by restaurant nearby for teatime or dinner. The beach were also clean, they have water activities other than the swimming pool.
Stayed in June 2023
Reviewed: 5 June 2023
Kang
MalaysiaBreakfast choices
Beachfront
Stayed in June 2023
Reviewed: 4 June 2023
Taufik
Malaysiaelevator - so smelly environment - old skul building, juz need some new touch up
room - nice, balcony face the seaview pool - suit for all age kiddos breakfast - quite nice
Stayed in May 2023
Reviewed: 3 June 2023
Hamzah
MalaysiaBreakfast menu shall be improve further
Room located at ground direct access to pool n beach
Stayed in May 2023
Reviewed: 2 June 2023
Aye
Singaporeit’s acceptable although old fashions and designs.
very close to the centre and Famous restaurant.
Stayed in May 2023
Reviewed: 29 May 2023
Beng
MalaysiaSwimming pool no clean
Near sea food restaurants
Stayed in May 2023
Reviewed: 2 May 2023
Lai
Malaysiaprivate beach,
Stayed in May 2023
Reviewed: 1 May 2023
Nur
MalaysiaThe breakfast was not so much variety. Need to put more variety.
The location is good.
Stayed in April 2023
Reviewed: 28 April 2023
Sam
Malaysiathe breakfast is not worth it at all, seem like rabbit food.
view and by the beach is the only pros of this hotel.
Stayed in April 2023
Reviewed: 24 April 2023
Lufti
MalaysiaThe room, especially the air-conditioning, needed a lot of improvement. It was not cold enough, leaving us to sweat a little at night.
The Nelayan food is always delicious, and I've enjoyed my stay each time I stay here.
Stayed in April 2023
Reviewed: 14 April 2023
Rita
MalaysiaNice view..we love it. ❤️
Stayed in April 2023
Reviewed: 11 April 2023
Joyce
Singaporehard to find a place for meal
the resort is very near the beach. it’s good place for relax
Stayed in April 2023
Reviewed: 10 April 2023
Chin
Malaysiathere is a waste for beach bar
sea view
Stayed in April 2023
Reviewed: 27 March 2023
Gina
Philippinestoilet
friendly staff
Stayed in March 2023
Reviewed: 26 March 2023
Tan
Singaporerun down, only pub/bar not open can find a decent drink for the night
quiet and sea front
Stayed in March 2023
Reviewed: 21 March 2023
Sanjeev
SingaporeLayout
Beach near hotel
Stayed in March 2023
Reviewed: 21 March 2023
Lelamarina
Singaporeit’s quite old-looking!
it was directly on the beach and we could walk straight from the hotel to the pool to the beach
Stayed in March 2023
Reviewed: 20 March 2023
Rusfarhanida
MalaysiaPoor wifi and tv connection
Breakfast good
Stayed in March 2023
Reviewed: 19 March 2023
Lufti
MalaysiaRoom could be improve, the TV, water pressure for the shower, and Airconditioning. This must be improve and the next is WiFi, this was non-existence in the rooms.
It's a great location, good beach location, clean environment and good breakfast. The Nelayan restaurant was delicious but pricey, I would still consider it to others. The Mud Crab I had was the best.
Stayed in March 2023
Reviewed: 18 March 2023
Erney
MalaysiaAircond wasn't cold enough but the hotel staff offered us to change the room but we refused. They gave us fan which is good.
Location , View from the balcony, Hotel staff
Stayed in March 2023
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